Customer Ratings & Reviews
- Model:
- UM425QA-EH51
- SKU:
- 6494574
to a friend
- Pros mentioned:SchoolCons mentioned:Gaming
Excellent laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for a school use. But it’s not very fast for gaming, I didn’t expect it to be.
I would recommend this to a friend - Cons mentioned:Core hw issues, Non functional
Worst ASUS ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely non functional laptop , just missed the one year warranty. I like ASUS had many laptops, all were good. This one is $800 down the drain. Seems like some core HW issues. Tried everything. No easy way to get support on warranty, which either way is not applicable as out of warranty like few days before.
No, I would not recommend this to a friend - Pros mentioned:Good for work, Light
Great work at home computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 14" Zenbook, it is light and a good computer for my work at home
I would recommend this to a friend - Cons mentioned:Gaming, Performance
Bad laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible laptop don't expect to play high end new games because you wont be without stuttering or lag which if you don't know how to fix like i do and many other disappointed people then this wont be the laptop for you it's so annoying how you can barely run only a few games on a "gaming laptop"
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichelleO,
We are sorry to hear that this unit did not meet your expectations. This model is not recommended for high end games. We do have other models that would meet your specifications. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
