Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 6568761
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Great Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop. Definitely a recommended laptop for school. Has plenty of storage, runs quick, looks amazing in quality. Especially the OLED. Downside could be the battery life, it would last me a while during school but it gets lower kinda quick. But it charges really fast so I don’t worry about it. I recommend buying it during back to school sales like mid summer cause I got it for 200 dollars cheaper
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Solid Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. The only complaint I have is with the touchpad being a bit large. It would be great to have another USB port too. The performance, sound, and build of the laptop is excellent.
I would recommend this to a friend - Pros mentioned:Processor speed
Good price good item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, the display it's brilliant and touch, the laptop it's fast and compact size for easy moving
I would recommend this to a friend - Cons mentioned:Heat
Great choice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop I use it to edit photos and play a few pc games and both work great so far! The only downside is some games make it super hot to the touch but it’s not a heavy duty gaming laptop so I expected that
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Beautiful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen quality and quite powerful for content consumption and office-work.
I would recommend this to a friend - Pros mentioned:Battery life
Awesome laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome, only issue is sometimes when it updates it freezes but once it finally updates it works great. I use it it for school and sims 4 it runs smoothly. Battery last a long time when not using it for gaming. But gaming it does quicker
I would recommend this to a friend Perfect light weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for travel . I take it with me everywhere. It's light weight, very fast. No problems at all
I would recommend this to a friend- Pros mentioned:Processor speed
Shirjan G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a prospect college student, I was on the search for a affordable but also a fast and versatile laptop and after seeing the online reviews and using the Zenbook 14 for about a month now, I still can't believe the deal I got. I love every single thing about this laptop and I don't think there is a better deal for college students who want something light, reliable and fast.
I would recommend this to a friend - Pros mentioned:Performance
A perfect laptop for work at home and mobile.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Start up installation is simple and fast. I like its built-in HDMI port which allows me to work in 2 external monitors with its Thunderbolt 4 ports. I have been using this laptop for one week. So far, I am very happy to its performance and features.
I would recommend this to a friend - Pros mentioned:Battery life
AMAZING!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing I love the sound quality and the video quality is pretty good too. I don’t know much about computers but the fact that it has so much storage as well as able to handle gaming is amazing. The battery life is decent but for the price you buy it, it’s definitely worth it!!
I would recommend this to a friend Moderate
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ChatGPT said: ASUS Zenbooks look sleek and perform well, but durability is a common issue — hinges, screens, and hardware can fail, and support is often slow. Great design, but not the most reliable long-term.
I would recommend this to a friend- Pros mentioned:Battery life
Best laptop under 1k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus really checks all the boxes with this 14" powerhouse. Anything a casual or work user would need plus the power to game on the go! The battery life is amazing! Lasts a full work day without needing a charge.
I would recommend this to a friend Big bang for your buck!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touchscreen, fast enough to even play games, AI is super cool. Just a ton features in a thin and lightweight package. Definitely recommend. Purchased to complete an education course and my hubby now plays his game on it whenever im not using it, sometimes we fight over it. Great product.
I would recommend this to a friendLoving it, so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop open box. New price was 800, got it for 650. The laptop is in perfect condition and im loving it! I was very doubtful to purchase as i was unsure about its authenticity. I went to see the product myself in bestbuy store and then decided. Im not sure about the warranty, i believe laptop’s warranty will work. I asked about it to the sales person, but they were of no help. Writing this review after a month of daily usage.
I would recommend this to a friend- Pros mentioned:Performance
Great Computer, Disappointing Everything Else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer itself functions well. The computer was packaged very poorly (box was in bad condition and there were no instructions). This violated the Best Buy Guarantee: “ Includes all original parts, packaging and accessories (or suitable replacement).”
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BestBuyer,
Our team regrets to learn of the condition of the box in which you received the device and that you did not receive any instructions. On behalf of ASUS and the reseller, we would like to apologize for the inconvenience this may have caused. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions.
The following link below will take you directly to the user manual, which includes instructions on how to use the laptop. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404011008-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS Zenbook 14 Q425MA User Manual - https://dlcdnta.asus.com/pub/ASUS/nb/UX3405MA/0409_E25387_UX3405MA_V2_A.pdf?model=Q425MA&Signature=FfJal2rAR2NnS5DyYDC0xFD7V6GtPhYjugz~DwFLMmhbenPdaFwhpHZwnvUdb346wS7t-axaeqq3CJ-6mAkecFxjhmTOK0W220fhTo5sDhSaADOTpy5MX3iAlVQRNqpRHp77p-IcfXsf737sMz8BCTF9rph77Hkn9ZIzsieyO6uPhHfI0qJKOVzhT0qZNUeaLwz~Bag6L-dC8OHko~cX4OhSEiLcyHXd4ULg8VAOi5b6uwtFTTWiZiHq4XuH64PPGxc9~bwqp6UuM0P-SeqTOqen52xFGLL~mJHUAz-YUXoCeK~XIRPVFZ79RxDNfi6SiyY-vCjqtPVE7BV3XxSoMQ__&Expires=1749356228&Key-Pair-Id=K2ITB7O97XKKCX
Zenbook 14
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ASUS ZenBook 14: reliable, fast and sleek
I would recommend this to a friendNew Zenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item, the Asus Zenbook 14 Oled is exactly what I needed. my desktop had run its course and I needed something to replace it. This device gives me exactly what I needed. it can handle the stress of my video and photography editing software easily. This device is perfect for me!
I would recommend this to a friend- Pros mentioned:Weight
Excellent Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this open box and it works excellent! Perfect and light weight for school!
I would recommend this to a friend Great pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Best purchase ever. I am so happy with this
I would recommend this to a friend- Pros mentioned:Performance
Really nice
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice computer, has a great keyboard and runs very smooth
I would recommend this to a friend
