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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 297 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are delighted by the ZenFone Live's affordability, with many praising its great value for the price. The phone's camera quality is also generally well-received, with users noting that it takes decent photos. Additionally, the dual SIM option and user-friendly interface are appreciated features. However, some users have concerns about the phone's RAM, compatibility issues in certain regions, performance issues, and limited storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 297 reviews
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for unlocked android phone , i even didnt knew Asus was making phones... it is just great for the price i paid and the screen is perfect !

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this phone for certain reasons; firstly it has dual sim slots and a mini-sd slot for added memory (a big plus). Secondly, it is completely unlocked and that make it all worth while.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great first phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a phone for our son to "borrow" as needed. We're not ready for him to fully have his own phone full time. He uses it to take pictures and contact us as needed. It works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simple yet Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a simple inexpensive phone for my mother in law while she is in the US. Works great for that purpose. Great price. She is thrilled!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom and she liked a lot, she is an old person and can use it easily, there are a several languages that can be used worlwide.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $60 I was gonna expecting a bad phone, but it’s amazing! The camera quality isn’t terrible and it isn’t horribly slow. For the price, you really get what you need in a temporary phone!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worthy of buying this. Phond was in very poor quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unbelievable That This Came To Market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually have problems with phones because I don't buy anything under the$400 mark. But I was in a pinch after all of my work gear was stolen. Some reasons not to buy... Memory chokes up when playing Spotify when it's the only app running, causing the music to skip. Switching between apps causes them to restart. So whichever one you switched from will clear. Terrible if you're filling out a form and need to copy and paste a phone number, etc. Battery life is very bad, 100% to 20% in three hours of use. Battery saver does nothing. When battery hours 25% phone is almost inoperable. Keyboard is always one word behind, you have to wait for each word to print to screen before continuing to type. Crashes constantly. Android Go: what a mess. It should be written plain as day on the phone that it has this joke of an OS. GO is misnomer, they should have named the thing NoVa, and if they meant Go, they meant Go(od luck) running your small business with this piece of isht. This phone barely does anything, to the point that even using an app that is usually rewarding, fulfilling, or pleasant becomes drab, depressing and oppressive. Terrible OS, outdated hardware, benchmarks worse than an Obama phone and I can get that for free!

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued customers,

      Thank you for taking your time to post your review, We truly appreciate it. First we would like to apologize that the device was slow, the battery life was bad and that when switching between applications they will restart. We are terribly sorry that the device that the device hardware and software did not meet your needs. The specification for the device is provided on the ASUS website. In regards to the device running slow did you complete a factory data reset? We certainly understand your disappointment with the devices,, We are truly sorry for the inconvenience this may have caused you. If you wish to discuss the matter with us further, please feel free to reach out to us at by email: [email protected]. Please use a link to this review as reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.

      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased as a backup to my orginal phone it is a decent phone for the price. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Definitely would suggest this phone. The price is affordable. It easily works for facebook, whatsup, Viber, youtube and some other apps as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, Works with ease. I use it for voice and texting. Am not into taking picture, but the camera works well also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic phone if purchased on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased as an upgrade to an older Android device used for a spare line. After having owned the phone for several months now, I can share that the phone is quite responsive and handles well simple every day tasks such as calls, texts, email, and the likes. Overall, I would say this phone is a good fit for someone looking for a temporary phone, a phone for a kid, or just a simple device that falls under the category of a "Smartphone". The phone is currently in use with FreeUp (AT&T), and I have no complaints whatsoever considering the device's specs and intended use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone for my dad. He’s older so it’s perfect for learning without having something too advanced simple and works well so far :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice unlocked phone for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely priced phone that brings much. I will recommend this phone to anyone that cares for value at low cost

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my international sim and happy about the price. Just needed a extra phone to keep my international line active

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has Android 8 Go Edition and seems to get monthly security updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone so I can send it to my family member abroad and it worked like a charm ... great features that android has to offer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device crashes constantly, so basically this phone is useless. I have worked with Asus support, reset my device, cleared cache, and no difference. Now the next step is to have the device sent in for repair, not worth the hassle for this low-cost phone. During my 5 weeks of use doing simple tasks like browsing, using maps, and even making calls, the system would crash, or go to a black screen. Currently i am running Android 8.1.0, a light version of Oreo. What i learned is to spend the extra $, instead of settling for sub-par devices. Asus- please do not reply by being sorry for my experience. Build quality products that are capable of doing simple tasks, without people like myself searching through support forums seeking advice as to "Why does my phone keep crashing."

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Anthony,

      Thank you for taking the time to post your feedback, We truly appreciate it. We are terribly sorry to hear that your Zenfone is not working and we are very sorry for the inconvenience that this may have caused you. We certainly understand your disappointment with the quality of the product that was received and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Based on the information that you have provided the best solution at this time would be to get the device sent in for service. We certainly value your feedback. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.

      Thank you for choosing ASUS.

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    The is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great phone for old people. I got this phone for my grandma and she likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good phone for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great customer service great feature great camera mice phone in general would recommend to other individuals

    I would recommend this to a friend
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