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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 180 reviews

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83%
would recommend
to a friend

Customers are saying

Customers praise the ZenFone Max Plus M1 for its budget-friendly price, impressive camera quality, and long battery life. The phone's dual SIM capability and expandable storage are also well-received. However, some users have concerns about the phone's fragile screen, occasional performance issues, and slippery design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 180 reviews
  • Rated 3 out of 5 stars

    Faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and nice I like this basic phone for my mom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. By far the best build quality seen at this price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price. Fast processor and big wide screen. Worth getting

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 4 out of 5 stars

    Great for my use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Windows Phone but, of course, we all know that no one will write an app for one. It is very frustrating that the millions of us that own and love these phones are ignored. I went looking for a cheap phone to put apps on and possibly be a back up for my phone if necessary. I looked at Samsung but didn't want to spend the money. Looked at Huawei and liked them a lot but they have to be ordered. Didn't like the LG interface, it was not intuitive and seemed to be lacking in features I like. Best Buy didn't carry but a few of the most popular phones in the store. That was very disappointing. Happened on the Asus (which was on sale) and WAS available in the store so thought I would give it a try. I have not been disappointed. Battery lasts for days and I use it to play music/podcasts while I work (I have no interest in playing games). Others have complained about the interface but I like it. The interface makes sense and is easy to figure out. I put an SD card in it so have plenty of room and it can take one as large as a terabyte. I have a small embroidery business and I am using the phone to store pictures of items I have made to show to potential customers. A GOOD tablet with 32GB memory will be at least as expensive and is much larger so wouldn't fit easily into my purse. All in all, this phone is perfect for my needs. I didn't give it 5 stars though because I have never used it as a phone so can't review that part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone so far for an off brand phone. Definatly would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a friend that was leaving to go back to Peru and needed a replacement phone. After opening the box and playing with it I was in love. Would love to trade my iPhone 7 Plus for it but my iPhone is locked to AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift. Owner loves it. Has plenty of memory. He likes the screen. Video is clear. It fits in the palm of your hand. This phone is unlocked. Can be used with many phone company carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a spare when I broke my iPhone. I have used it twice as a spare and it has been very functional. Each time I bought a set number of minutes to use it with and have been very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a gift the reciever loves it good out of county phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was on sale and I decide to buy it for my Mom.She is very happy with her new replacement and says that phone load apps and websites very fast and the screen is clear and bright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I require seamlessly so far so no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like this phone better then most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then my phone that cost $600 dollars from Verizon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage nephew and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to find a replacement phone for my son. Found this Asus at the last moment and he loves it! Great looking phone, fast processor and does everything he wants to to do. Very satisfied!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but trouble getting calls to come through...text too. I donated my old phone away before I knew the problems this one has. It is an hours drive to Best Buy for me, and if I mail it back, I will be left without a phone. Best Buy gives 14 days to return, and I don't know if I will make it to the store in time. If the phone worked, I would be so happy with it. If I put the phone on WIFI, no calls at all will come through. On cell tower, some calls make it, others do not. Everything else seems great though. It is responsive, and feels solid in the hand. I am so disappointed, and hope I can get to a store in time for an exchange.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      I do understand your concern and inconvenience if you are experiencing issue receiving calls and internet connection related issue. To resolve the issues, please verify if the unit is getting an excellent coverage from the cellular network. Check with your cellular service provider if the APN was setup correctly. If you are accessing applications through a WIFI or Hotspot, please make sure the unit is getting an excellent signal and internet service is working properly. Also, please make sure the phone is running with the most current OS update. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Nice Phone - Terrible Shoppoing Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to add my 2 Nano SIM Cards (AT&T+T-Mobile). The Phone has a beautiful design and it's practical and functional however it´s a dissapointment in terms of performance (Poor Geekbench Test Results), along with bad photo quality. I recommend instead of this phone the new BLU Vivo X or Huawei Honor 7x. I am putting 1 star for the terrible shopping experience at Bestbuy. Definitively it is the last time I buy online. Main issue is that they charge you a restocking fee. Bestbuy, you just lost a customer and I won't ever recommend to make purchases online.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear OscarWlls,

      We appreciate your feedback and we regret to hear about the unfortunate shopping experience. Please update your firmware to the latest version by going into Settings > About > System update > then Check Update or by going to ASUS official support website to download it manually. If you need more information or further assistance with the product, please speak to an ASUS live support agent 24/7 or contact me at [email protected]. We would be more than happy to help you.

      Thanks for choosing ASUS product.

      Regards,
      Nina
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. Great tech for the price. He is loving his new phone with beautiful screen and ample battery life. This was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a good, but not great everything. Very good for the price. I do wish it had NFC and a C USB. The camera is so/so, but it is not $500+ either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works great, if u can't afford iPhone or Samsung try it - u might just finally realize u don't need to pay for a name to have a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, performance, and not loaded with junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing great so far. Love the finger-scanner; also comes with a face-scanner too if you want either of them for unlocking. Beautiful screen too.

    I would recommend this to a friend
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