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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 223 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had at&t forever and i love the plan and the service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to keep my plan as I get a device. Easy and seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on phone with trade in. Very easy to transfer everything to the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with AT&T. Great coverage for my area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. It is amazing to have.Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan and best network ever! highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addon to my rog ally x it didn't cost a thing so i definitely cant complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone service I love how Best Buy helps set up your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent couldn’t say enough good things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its best to enjoy and its totally free with phone for some weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone 17 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept my same plan I kept my same number everthing was kept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep att

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast support and friendly customer service representatives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile plan. I have AT & T for over 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the network service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable, dependable and worry free, so keep it and enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AT&T service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my current service is with AT&T and it is overly great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Existing plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes purchasing a new phone online easy. Better than my carrier. The phone arrived on schedule and was set and working in minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely poor performance and quality of this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like too keep plan for my services and phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goos signal and internet coverage, been happy with them for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all the previous versions of the Note with AT&T and I have been very happy with each iteration. This phone is no exception and the only real drawback I have found is the battery life but I am a very heavy daily user. I also keep background apps running which eats away at a lot of it as well. The camera is the biggest selling point for me. The Note 4 was amazing but this one is truly better.

    I would recommend this to a friend
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