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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 222 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 222 reviews
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for me. I am an existing customer and plan to be with att for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping the existing plan was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to upgrade one of our phones on our existing plan was quite simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a good experience with Cell service in Orange County, California.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stick with my original plan because that was what everyone else would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love updating my plan online! So much easier! No waiting in lines anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PHONE IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting to keep my phone number was great and was real easy to do online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, like the size and very handy. Clearly see things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very easy to buy a new phone and keep your existing plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AT&T Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T wireless and Directv are a perfect combination for our family of 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always skeptical about upgrading online but this went smooth as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 7 was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 7 was awesome. So much better to have a home key than not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to ATT from Verizon due to a great iPhone BOGO promotion. The service is ok, but not as amazing as Verizon. I commute into NYC everyday and the signal is way weaker than Verizon in certain areas which means slow internet and also makes call more difficult as it sounds like people are cutting out more often. On the plus side you get free HBO!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can come to Best Buy, order my phone online and pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AT&T - Keeping Existing Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to keep my existing plan due to it was cheaper than AT&T new plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's At&t... works great. Fast, dependable, better than the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept Existing Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept the existing plan because the Unlimited Plus was a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good plan for cellphone,still i am using same. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At&t never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At&t will forever be my phone carrier. Never have been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great carrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great carrier. Have been with ATT for 10 years and no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledgeable help from AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with and knowledgeable help made upgrading fast and painless.

    I would recommend this to a friend
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