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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.4 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Aventure.2 Step-Over Ebike for its reliability, comfort, and power. Riders appreciate the fat tires, describing them as perfect for their needs. On the downside, a few customers have experienced issues with the battery, such as a sudden drop in power and a battery level getting stuck while charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    E- BICYCLE. AVENTON. GREAT. BIKE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very. Efficient. E bike. The. Speed. And. Ease. Of. Increasing. Was. Use user. Friendly

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Perfect, thank you for the review. Happy trails and safe travels!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Elec Bike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is Magnificent I really love it and plan to buy another one for my wife soon.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thanks for reviewing your new e-bike. We appreciate your support and hope that you have a blast. Happy riding!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    ready for the trails in the northwoods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to assemble, great looking bike and well built

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well built e-bike. Money well spent, a great value.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Fantastic! Thanks for the review, rider!

  • Rated 5 out of 5 stars

    First electric bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike. Easy to assemble and use. My first electric bike, it’s heavy because I went with big tires. But easy to pedal even on lowest assist setting

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great bike when it works*

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 from Best Buy and unfortunately had to return both of them due to low build quality. First bike had metal to metal grinding sound after 102 miles. Second bike battery level stuck on 15% while charging and lost power at 78 miles. Fun bike when it work, but it’s just not reliable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First E-Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am not too impressed by the quality of materials used to construct this bike as I have already replaced a couple things. Overall it is an enjoyable bike, I like the four levels of assist it offers and the big tires so that you may tackle almost any terrain. I would reccoment putting Tannus Tire Armour Liners inside your tires to mitigate flats.

    No, I would not recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thanks for the feedback. We hope you enjoy your e-bike!

  • Rated 5 out of 5 stars

    Bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bike love riding it around the neighborhood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good electric bike ! Has everything you need and more !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    ABYSMAL customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new bike, the battery drops off at 50%. Best Buy was notified and I was told to reach out to Aventon. In the meantime, I'm stuck with a bike that goes well under half the distance advertised and leaves you stranded. NO HELP FROM BEST BUY OR AVENTON. Aventon finally got back to me and their solution was to charge the battery... Shocker, that didn't fix the problem. DO NOT BUY UNLESS YOU'RE NEEDING A PROJECT!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ebike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike. Fun times. Caught a sale. On the lookout for another!

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Awesome, thank you for leaving a review!

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever u can't go wrong with this ....,.....

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      That's great news! Thank you for your support and happy riding!











      Please register your e-bike here:https://www.aventon.com/pages/bike-registration.

  • Rated 3 out of 5 stars

    Misleading Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assured that the bike would be assembled by Best Buy. Online sales misleading

    No, I would not recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there! As stated on Best Buy's product page under 'General Specifications', our models require "Partial Assembly". We apologize for the confusion!

  • Pros mentioned:
    Ride quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Happy 67 Year Old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took delivery of the Aventure .2 on May 17. Best Buy (Kenny and Luke) delivered and assembled for me as I am a Total Tech member. This bike has changed my day- to-day life. Today is 6/8/2023. I have lost 15 pounds since the bike was delivered. I am totally hooked on its performance. Beware, this thing is a tank, but engineered extremely well and built well. When I ride this bike, I feel like I am cheating physics. I recommend this bike for 50 plus folks like myself to rediscover some great excersise.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there, thank you for the feedback! Happy trails!

  • Rated 2 out of 5 stars

    Charging requirement are aweful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *** WARNING !!! **** Bought this after seeing many good reviews. Be aware that their battery BMS is AWEFUL. In the instructions it says that you must disconnect the charging battery within 2 hours of fully charged and never more than 12 hours. In other words, plug it in and check every hour until done?!?!?! REALLY?!?!? If you ride and want to plug in and forget it until the next day, this is NOT THE BIKE FOR YOU. Everything I own...literally everything with a batter can be plugged in and forget it without a problem....except this very expensive bike.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bike!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bike. 150 miles thus far. All problem free. Have taken on a 9 mile offroad. It was a blast!

    I would recommend this to a friend
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