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Customer Ratings & Reviews

Your price for this item is $973.99
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The comparable value price is $1,949.00

Customer reviews

Rating 4.4 out of 5 stars with 52 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Level.2 Commuter Step-Over eBike for its easy assembly, comfortable ride, and reasonable price. Riders find the bike easy to use and charge, and appreciate its stylish appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    Easy Exercise

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and a great value compared to similar bikes I had researched for purchase.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Perfect, thanks for the review. Happy holidays!

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bike and does everything we expected. It took some effort getting it here due to low supply but so far worth it.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      We're so glad that you're happy with your purchase! Thank you for choosing Aventon and welcome to the family!

  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Bike! really sturdy and reliable, don't have any issues! Great buy

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi Ray, glad to hear that you're enjoying your Level.2 bike and finding it sturdy and reliable. It's always great to have a bike that you can count on without any issues.

  • Rated 4 out of 5 stars

    Just good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bicycle great for short distance and easy on legs

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for leaving a review. Happy biking!

  • Rated 5 out of 5 stars

    My electric bike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bike. Comfortable so far, still on first charge.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Awesome, thanks for the review. Happy trails and safe travels!

  • Rated 5 out of 5 stars

    Level 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bike so far, just need to wait till spring to ride it more.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hey Keith, Thank you so much for the great review, and hopefully, you can get riding soon! Aventon

  • Rated 3 out of 5 stars

    Why use Best Buy?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no thnks to Best Buy. Their load and go policy offers no knowledge of what they sell. Much better off buying this online and leave Best Buy out of it.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for the feedback!

  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two e-bikes and both have defects one of them the lights have a short, the other one the handle bars will not tighten. Both bikes cannot be fixed so a return/replacement are on the way. I hope this is not a sign of future problems with these bikes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get something better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised I returned it the next day I was very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt turn on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, after putting it together, putting the wire together (correctly) and even fully charging it. it doesn't turn on. Bringing it back to the exact best buy is currently to much work for me, its heavy a box would be annoying, and best buy is far and I'd have to uber. So I'm taking it to a near by bike shop later today too see if they can help me with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best bike for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and fast. Easy to ride. I just love this bike!

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi Sara, we are glad to hear! Enjoy! -Aventon

  • Rated 5 out of 5 stars

    Almost perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bike for the money is perfect the only thing I would like is a suspension saddle that’s the only thing is missing

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for your feedback. We are glad to hear that you are enjoying your bike.

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