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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the One (Lightning) - Mobile Gaming Controller for iPhone - 2nd Gen for its overall performance and portability, making it ideal for gaming on the go. Users appreciate its easy plug-and-play connectivity and comfortable design. However, some customers have noted compatibility issues with certain games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 138 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best handheld product for gaming!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing product! I’ve been using it for gaming took it recently on a trip this past week, and it literally does the job better then any other handheld gaming device, from switching your phone into a literal gaming device and it also even sets it up with the BackBone app, lets you play amazing titles such as Fortnite, Minecraft, Call Of Duty Mobile and so so much more! Even DS games if you know what I mean hehe. Highly recommend this device for anyone who’s looking into a handheld and wants to play great titles anywhere you go! By the way, it feels really premium and outstanding from the triggers to the buttons and movement on the joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone is very good bc it helps me game better than before I brought it and I have had my backbone for over 2 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Change my whole experience at gaming on my phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for on the go gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the cash just need to revisit the port and how it secures to a device and make it universally for ALL gaming platforms all on its app

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good for long road trips or just a break at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I get to play my games from Xbox and PS5 by connecting to my cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Best controller for iPhone gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love using the Backbone gaming controller for my iPhone — it makes playing mobile games feel so much smoother and fun, as if I’m using a console controller. The buttons are responsive and comfortable, and the whole setup feels super sturdy whenever I’m gaming on the go. Even quick sessions or long marathons feel better and more immersive with it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple responsive and great quality best investment for mobile gaming on the go or on the couch smooth controls comfortable grip compatibility with App Store games and streaming service is instant no lag the gen 2 version in particular having the ability to use with your phone case is a big game changer and makes for more streamlined approach to gaming on mobile devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! So happy to be able to play games on the GO! Works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Backbone friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with the iPhone i boughg it for. Easy to install. Easy to use. Keeps fingers away from blocking screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for the fastest and most comfortable way to turn your iPhone into a legit handheld gaming device, the Backbone One is honestly your best bet. It feels great to use and works perfectly with cloud gaming, emulators, and pretty much any mobile game that supports a controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super snappy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and I’ve seen several people using these on the plane. I finally had to cave and grab one whenever I saw it on sale. I only game on Xbox, so going through the browser to get to the cloud gaming beta was pretty easy and I was amazed at how seamless the process was and how responsive the controller was. My only regret is that I just bought the iPhone 16 Pro and now I’ve got to go get the USB-C version since the lightning one is obsolete for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone app is beautiful! It feels like it turns your phone into an actual console or handheld gaming device. However, the controller itself was a bit small for my hands mind you I have large hands, but the overall quality of the controller and the buttons are a 10 out of 10! Would recommend to anybody!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hand held

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient don’t have to sit at computer to play can lay in bed and be lazy and play absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just started using the backbone and it works great. It has its own app, which you pay to use, and I have tried it with XBOX cloud without any problems. It seems to be a pretty solid controller. I just couldn’t get it to work with my phone case on.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy and fun !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone was extremely fast and easy set up. I was able to get right to the fun and play all the games I wanted right at my fingertips. The compact style of the Backbone made it very convenient since i do alot of traveling for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for cloud gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for cloud gaming on the go , works perfect with GeForce Now

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves the ease of using on the go. It’s easy to install and many apps that are capable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall a very good accessory.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for mobile gaming. The app is a bit of a pain to use, but you can go without it fine. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    iPhone pro max 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, no lag. Perfect for my iPhone 16 pro max.

    I would recommend this to a friend
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