Customer Ratings & Reviews

This product broke after five (5) months of very little use. We purchased the safe for my daughter who was going to college. The locking mechanism failed allowing the locking knob to turn freely defeating the entire purpose of the safe. In addition, the battery door doesn't stay on and the AA batteries fall out when you close the safe making the keypad inoperable. I had to tape the battery door on to get the safe to work. I contacted Barska support and provided all of the documentation. After several weeks of email exchanges and additional documentation requests they sent me their warranty statement. NOTE: Barska's warranty requires you to ship the safe back to them prepaid and pay them $30.00 for return shipping and wait 6-8 weeks for the repair. That's well over half the cost of the defective, poor quality product. I would avoid this product and company.

This safe was disappointing to say the least. The battery casing was very difficult to get the batteries in and the code randomly worked. The key to open it was the lifesaver. Not what I expected at all! I returned it and the one I bought for my daughter.