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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 21295 reviews

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  • Value
    4.3

    Rating 4.3 out of 5 stars

  • Quality
    4.5

    Rating 4.5 out of 5 stars

  • Ease of Use
    4.5

    Rating 4.5 out of 5 stars

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93%would recommend to a friend
Page 1 Showing 1-20 of 21,295 reviews
  • Rated 5 out of 5 stars

    Deshawn and Dylan were Great!!

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    Posted .

    Technicians Deshawn and Dylan from Geek Squad were the best!! The were very efficient, careful, and they explained the installation process very clear and concise. They gave suggestions when need, without feeling pressured. ( I previously purchased a wall mount, that another store personnel ( Not bought at Best Buy) which said that would hold my 75” television, and would swing out. Come to find out, the arm mounts would have been to short to hold the television and perform that task. They suggested the correct wall mount .. and it’s just PERFECT! Thanks again to Dashawn and Dylan for your professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers

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    Posted .

    Mike and Jerry are the two best installers you could’ve ever found they are awesome at what they do and I would recommend them any day anytime anyplace believe me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hooked up

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    Posted .

    My TV was not mounted and wasn’t supposed to be, but it was connected to my cable box and DVD player and placed on my TV/fireplace stand for me. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg !! perfect tv mount job

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    Wow … we have a rock style of stone of a fireplace wall and BBTT perfectly broke threw the rock and mounted our 65 “ 7 series so perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting T.V

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    Posted .

    I’m happy with the service I got today. Roman and his partner did a good job mounting my t.v. They were really nice and placed my t.v at a good angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .

    This TV is all it can be and some more. It makes you feel like your in the tv next to the actors. Very glad we went with the 75” and not the 65-70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .

    The squad did a great job; I am very satisfied. Didn’t take long, and the warranty/service is good. Glad I didn’t have to mount the TV myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture that how clear it is very happy

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    Posted .

    The geek squad delivered the TV mounted on the wall hooked up and it works Love the picture that how clear it is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad - mounting TV with Swivel Bracket

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    Posted .

    The agent Luis was professional and mounted my flat screen TV exactly where I suggested it to be placed. He measured for accuracy, checked for studs, cut-out section needed for my cordless plug-ins and doubled check with me each step of the process to be sure this is where I wanted the height & centered the Flat Screen with pull-out swivel mounting bracket. It did not take long for him to mount TV! Sit back and relax!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .

    Very happy with this service. Ormano and his partner did a great job mounting my 65 inch OLED. Will def use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .

    We had Geek Squad or Total Tech mount and install our new 75" Sony. The tech's went over and above to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, installers

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    Posted .

    The installers did a great job, were on time and professional and flexible with my needs during the install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad wall mounted my new TV w my existing 1i

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    Posted .

    When The Geek Squad came here to hang my new TV on my wall, they were very professional and took an safety precautions wearing their masks. I had a friend take down my old TV, which BB was trading back with them as i got my new TV with a $750 credit towards s the new TV, bc i had a 5 year BB coverage plan on my old TV which seemed up with lines running through it, so they gave me the $750 towards a new TV & I wound up getting a great deal on a 55" Sony A9j OLED tv, which Geek Squad mounted for me. Overall they did a great job & i'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed. Very professional. They did

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    Posted .

    Look, I know nothing about the technology of TVs but this is a really good picture. I added a Sonia sound bar and Sonos speakers which produced Around Sound for way less. I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently

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    Posted .

    The dynamic duo did a great job installing and mounting the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .

    Agents were thorough and very competent while listening to my desires for my set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch installed on a mount. Fast!

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    Posted .

    Super professional and nice people. Quick install. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .

    Very happy with installation! Cleaned their mess and everything. Also took my trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Install and Set-up

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    Posted .

    The technician mounted, connected and set up everything. He also showed me how to access many things on the new TV and paired my remotes. Very professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service-Above and Beyond!!

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    Posted .

    These guys were SO FAST and kept the area very clean. They were a little early, so I told them I hadn’t finished moving things from in front of the wall in question. They said “no worries, we’ll help!” When they saw the area, they said no need to move things, they could work around it! That was nice! Hardly anything to “put back.” And they worked so fast, still taking time to offer different placements. They also suggested a little higher on the wall, so it was more comfortable watching from bed. I hadn’t even thought of that, and boy, were they right!!! They set up my new TV (I am technologically disadvantaged-read “OLD”) and made sure I understood all of the features of the remote. I really needed that, as I am new here, and never had Roku. THAT was really helpful!! I paid for white glove delivery, and they even cleaned up, took the old tv and all the packing materials away. That was great, since I am in a wheelchair. I will definetly have any future TVs installed with this same service. They knew so many tricks of the trade that I Never would have THOUGHT of, even if I was young and able-bodied!! This has been a great experience, and they were so nice, and I have such a GREAT outcome. I am so happy with the results!!!

    I would recommend this to a friend