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Rating 4.7 out of 5 stars with 14736 reviews

93%would recommend to a friend.

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93%
would recommend to a friend
Page 1 Showing 1-20 of 14,736 reviews
  • Rating 5 out of 5 stars with 1 review

    Amazing

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    Posted .

    Geek squad did a perfect job mounting my tv. They explained details too!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Geek Squad Does a Good Job!

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    Posted .

    The agents worked to ensure my TV was mounted to perfection!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Professional service

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    Posted .

    Service was professional. Everything was cleaned up, and the mounting of the television was perfect. Very satisfied customer!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The geek squad fix my computer

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    Posted .

    The service was excellent and service person was knowledgeable and he listened to my problem

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Geek Squad got the job done

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    Posted .

    Our first Geek Squad team drilled a mount into the stone of our back patio wall and mounted the tv then let us know the tv was broken. They told us we had to take the tv back to BB and ask for a replacement. After a week and a half we picked up a new tv, waited for the next available GS appt and on the second try got a working tv mounted. 4 stars bc we have a working tv mounted in stone. Missing a star bc I think the BB/GS team could have facilitated a replacement tv and install more efficiently without having the customer do the work.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV mounting service.

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    Posted .

    The agents mounted the TV, hid the cables (power too, but it's $50 extra) and made sure everything was connected.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Geek squad mounted my tv quickly and precisely.

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    Posted .

    The technicians mounted my tv and connected all devices. When the finished they cleaned up the area of work.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Geek Squad installed my new Samsung TV quickly

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    Posted .

    Geeks were on time and knew exactly how to set my new Samsung TV up on the wall bracket as well as programming the Smart features. They also my old TV upstairs so I could donate it to charity.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Professional and efficient install service.

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    Posted .

    Super professional and efficient installation service. Great communication from the install team. Very friendly and made what would have been a difficult task for me so easy.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Hung like a boss

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    Posted .

    I was like. "Can you hang this TV?" And Best Buy was like. "Yeah, better than anyone else." Then i was like. "Aight, lets do it then" Then they hung it

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Geek Squad is Great-I Never Expected To Say This!

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    Posted .

    The agent was friendly and courteous, as always; this was Troupe's second visit to our home. We have had extremely fast and knowledgeable service from the Geek Squad and will definitely call them again!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Third party installation company was great!

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    Posted .

    All went very smoothly and quickly. Super nice and knowledgeable guys.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Geek Squad installed my new tv

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    Posted .

    Geek squad is the best. They are respectful, knowledgeable and professional.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great setup

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    Posted .

    Very easy to setup. Holds TV in just the correct positions.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Geek Squad took down my old TV and put up my new !

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    Posted .

    They took down the old tv I had and put up the new one I just bought. Hooked everything up and did an amazing job!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    One in a Million.

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    Posted .

    The associate arrived on time, as promised. He handled the set up of my 40" TV quickly and efficiently. He showed me what I needed to know in order to enjoy this new item. On top of that, he cleaned up after himself and left my home almost in better shape than it was when he arrived. He was completely professional and answered all of my questions without making me feel foolish or that I was imposing on him. I rate him an excellent individual and look forward to working with Best Buy/Geek Squad for future purchases.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Work.

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    Posted .

    The geek squad was excellent. They knowledgeable and pleasant. They made the installation seamlessly. I was very impressed by the they way they set both the television in the family room and in my son’s room. They sent up both television so you could not see any wires. They took the time to set up he television and told us all the features.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Master

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    Posted .

    very good mounting bracket for the lowest price and very strong i like it

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Master

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    Posted .

    very good TV. . picture is clear and nice view. i recommend tonithers. price was very good

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    SPEAK CLEAR ENGLISH!!!!!

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    Posted .

    My initial 2 calls were a joke...I couldn't understand the person trying to take my order and they couldn't understand me. No disrespect intended, but HOW are you supposed to conduct business with people that can't speak clear English, or can't understand English??? We have spent thousands with Best Buy just in the few months. We expect NOT to have to speak with 5 Customer Service people before our order was completed correctly. We went from an install date of June 29, to July 7 in the 5 hours it took today to get our order straight and correct. Our relationship with BB & Geek Squad is now strained and may remain that way.

    No, I would not recommend this to a friend