Customer Ratings & Reviews

So far they are ok. I’m used to apple AirPods so it’s gonna take some getting used to

Love the sound. Comes with apple music. Agter a while thr wing tips hurt my ear

I enjoy trying out all the latest Bluetooth wireless headsets and was looking forward to reviewing these. Setup was simple, since my iPhone identified the earbuds while still in the case. With just a simple tap, they were ready to go. While the fit was secure and comfortable, I did find that the bass was not as pronounced as other manufacturer’s earbuds. I thought I could just adjust some settings, but was unable to locate any equalizer. I found that the spatial setting helped compensate for the lack of rich sound, but I would have liked to have more control over my listening experience. The coolest feature of these earbuds was the “Head Tracked” spatialized option. With the feature turned on, the sounds mimic stationary speakers and provide a unique listening experience when you turn your head. I didn’t think that the ANC (active noise cancellation) was as great as competing products, and did not notice much of a difference between ANC, transparency, or off. Even though these were not the most comfortable earbuds I have used, they struck a nice balance between comfort and securely staying put. A secure fit is important for running. I have had other brands of earbuds where I felt like I needed to keep adjusting the buds to stay in place; this affected the quality of the run. I tried eating while listening to music and they still felt pretty comfortable, without causing much discomfort in my ears. Pro Hands-free Siri access Great battery life Great spatialized sound Comfort while chewing Cons No custom lows, mids, or high with iPhone use (I believe Android allows this via app) Not much difference with ANC, transparency, or off No wireless charging I would recommend these earbuds for workouts, since they stay in place very well while having a decent sound.

Sorry but these do not fit comfortably in the ears

Defective product I had to return it and it was not available for pick up

I bought this with the intention that it’s a step up from the base model, but it’s actually worse than the base model. The microphone specifically is my issue. It sounds like I’m far away trying to talk and no one ever hears me. The audio is good however the microphone needs work.

Don't stay tight in ear during workout and constantly falls out no matter what size ear piece i put in.

One of the best ear buds I've ever bought they have lasted me months with no problems

Ordered as a Christmas gift one pod won’t connect Best Buy won’t respond to be able to return or exchange

The noise cancellation is the best, especially while working out or ignoring someone

Garbage product, after 2 months of light use, fiber mesh on the left earbud fell out, Toke it to apple, they said they needed to ship it to a repair center. 5 days later i got an email saying i needed to pay 89$ to get it fixed. warranty does not cover " Physical Damage". Never buying another apple audio product again.

I loved the color and really loved the design but they did not fit my ears and hurt to wear. I had to return them and find something else.

Wonderful listening experience, decent ANC. The apple ecosystem might pull me in.

Doesn’t stay in my ear. They sound ok. Wish I knew more before I jumped to buy the $200+earbuds

Great audio and ear fit. Wing slowly tore off after 5months, apple won't replace it.

Bought these for the wife. She loves them huge improvement from the older Beats.

Best Buy Customer Review. Highly recommend if you are looking for sound quality

Top Notch quality, sound, material, ear fitting, definitely a must have item!!!

They’re quiet, hurt my ears, and are insanely overpriced. You’re buying the brand name, not any kind of quality.

I exchanged my first pair for being defective, neither side would connect, could have been a fluke… but then the second pair have the same issue!! Ran through ALL tge troubleshooting steps on both pairs. Earbuds were fully charged. Reset my iphone. Then i came across a reddit post where lots of people also have this same issue. It is really disappointing how apple has done nothing to improve the beats line. Mind you I REALLY wanted these to work as i find the airpods wildly uncomfortable.