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Customer Ratings & Reviews

$139.99
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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 9061 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 9,061 reviews
  • Rated 2 out of 5 stars

    Less value for the spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound for the receiver, the fit is a bit tight if you are used to AirPods. Music quality is good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed as they were uncomfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used mine because they hurt my ears. I am upset because they would not let me return them even for credit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone doesn’t stay on my ear and the sounds isn’t the best in phone calls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned them and got bose instead

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ones from bose better. These didn't feel right in the ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I was lucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky that I had an extra case for the earbuds the case doesn't keep the charge it loses over time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely poor quality product, mine broke within 3 months of purchasing despite no damage and never canceled sound in the first place.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds don’t fit well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t feel secure in my ear all the time I’ve changed the piece to go in my ear no help I don’t recommend them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful noise canceling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theee things are terrible. Dont. Bother. The noise canceling properties, for these are awful and serve no purpose when trying to work in an office environment. The music quality is worse than comparable Apple products and the battery life is also not great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get this headphones again. Keep coming out when I’m working out. I was so mad using this headphones I give it to my girl

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife to replace a pair of JBLs that kept losing connection. She loves these Beats pros more

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It hurt my ears

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it hurt my ears………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good and bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection goes in and out of left bud Range without phone is not very far

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced older beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his old beats over the ear ones but since they’re older now and discontinued he’s trying these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Merry Scamass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not for the quality of the item its for staff who work that day. Bought this one before xmass and I didn’t know that was on sale in their website, i bought this item in best buy milpitas McCarthy. The guy didn’t told me about the prize on sale in their website to match the price. I was disappointed when i found out this item was on sale.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as Christmas gift and the ear piece keeps falling out and isn’t able to stay in place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is awful, they don’t stay in the ear no matter what tip I use, sound quality is average, lost one in a starmaster and can’t get it out so I’m out of one side, do not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. The recipient was very happy and is already using them. Easy process to order and pick up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Un satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied They cut out constantly Wont purchase from best buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t sit in my ears properly… it’s always falling out even without vigorous movements. Also, when being used for phone calls, the person on the other end of the call don’t hear you properly. All these were discovered within the first week of being used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FIT PRO EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOOK A LITTLE BIT TO SET UP BUT WOKS GREAT. WISH IT HAD BETTER BATTERY LIFE. THEY WERE A LIITLE EXPENSIVE

    I would recommend this to a friend