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Customer reviews

Rating 4.5 out of 5 stars with 9095 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 9,095 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ear Pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but just aren't the right fit for my ears. I prefer the Airpods Pro due to the fit and no ear pain

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get it in sale don't pay full price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok not worth the money. Glad I got em on sale. Honestly I'ma just buy a different brand with better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with these battery life does not last a long time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud ear piercing sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud buzzing sound coming from the right ear bud. Sent them to Apple but they claimed they don’t make that sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to vonnect to Samsung phone. Can't adjust sound quality and there's too little bass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BB not price matching it’s own merchandise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the local store and also called online support to price match my beats bud with BestBuy’s own advertisement but after so many hours no one was able to solve the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats air pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t hear me when I answer a call seen like im under water.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great for small ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones hurt my ears not made well for small ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    People can’t hear me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When people call me I can hear them but they can not hear me. Disappointed. I actually thought they’ll be better than AirPods. Waste of money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wingtip Failure After Exactly One Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wingtips didn’t hold up. A shame that I need to toss a perfectly fine earbud all becasue the componenet that keeps the bud in my ear broke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    great noise cancelling headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great noise cancelling headphones! The noise cancelling is fantastic! My favorite place to wear these is in the gym. With these I can tune out everyone and everything while I do my own thing. When hubby walks up, I can pause my music and hear him very clearly. They fit great with the fins and don't make my ears sore and they stay in place. Every other set of headphones I have has made my ears sore for the first couple of weeks, but these haven't so far. The sound quality is great too! The buds charge really fast in the case and they can be charged about 3 times on one charge for the case. I would absolutely recommend to everyone. My new favorites!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No confortable no recomend. The size no is good for the ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise canceling doesn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is very poor. I have wire Bose ear buds that cancel 80% of airplane noise. The Beats only did above 10% at best. Taking them back k7c

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beatpros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not loud or clear compared to my old ear pods. They also wont stay in my ear while working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t leave up to the hype. Already own the wireless beats studio buds the previous version and enjoyed the product but this newer beats product felt cheap and uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No happy about these

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep disconnecting from my iPhone 14 pro. Im really not happy with them. But it was too later to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sounds great, stays in!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! I’ve had some great sounding earbuds but that doesn’t matter if they are on the floor in the middle of working out. These sound great as one may expect from Beats. The sound is full, bass is excellent, the spatial audio with Apple Music is definitely noticeable. You can hear all facets of the music. Almost 3d sounding. Noise cancelling noticeably cancels outside noise. Works seamlessly with my iPhone and Mac. Call quality is good. Buttons are responsive. They look good and are sized perfect so you won’t look like Frankenstein with them in. AND the wing tip comfortably tucks in your ear anatomy so they actually stay in working out or with your head moving around a lot. Ear buds belong in your ears and not the germy floors. There is no a single thing I would change about these. Love them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    a waste of a lot of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't hold a charge. My other ones weren't like this. This earbuds SUCK, less than one hour after charging all night

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out of my ears!! I tried everything to keep them in my ears but they were terrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor product. Would have liked something that would protect my Beats Fit Pro. They are Expensive and I would not to risk losing with an unprotected cover.

    No, I would not recommend this to a friend
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