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Customer Ratings & Reviews

Customer reviews

Rating 2 out of 5 stars with 8 reviews

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25%
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Charging, Connectivity

    Rated 1 out of 5 stars

    DO NOT IGNORE ALL THE NEGATIVE REVIEWS!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want start buy saying I have a conolete bias to all “BEATS” prouducts. I usually love all the products i purchase from them. When i came across the FLEX earbuds inwas intrigued by the great price and decided to pull the trigger even tbough i A TON OF NEGATIVE REVIEWS IN regards to charging/connection issues. Figured it was just a couple of reports l and it couldnt possibly affect me right? WRONG! Sure same problems. Charged as per the manual instructed and got nothing but a flashing redlight. Tried tongo online for teoubleshooting advice and even gried to do a hard shut off/reset and still nothing. Looks like hundreds (if not thousands) of buyers of this product are having the same exact problem. I actually i do not know why beats doesnt order a recall of this product and just scrap it entirely. BUYER BEWARE! Dont be reeled in by the cheap price! Skip these and buy something else

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging, Connectivity

    Rated 1 out of 5 stars

    Beast flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't work, they don't charge, there are problems connecting to Bluetooth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them. They would not charge!! The light would blink as if they were charging but when you unplugged....DEAD!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These arrived damaged or used I’m not sure. Would not charge and kept blinking red. When I contacted the seller they replied that it was a new item and I wasn’t charging it long enough. Let it charge over night and followed the troubleshooting instructions. Still nothing worked. Finally got them to agree to me returning it. Bought from another seller and they work fine. Still haven’t received a refund even though I returned the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Won't turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones won't even turn on. I will have to exchange them soon when I'm not too busy with work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Flex wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones with long battery life. Several people in my family use them. Don't get lost as much as ear buds, nice to hang around neck when want them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect, just what I’ve been looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Crap Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute crap, they charge but don't turn on, what a rip off, Merry Christmas to me! Never actually got to use them

    No, I would not recommend this to a friend
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