Customer Ratings & Reviews

Good for listening to music or watching something but when it comes to talking no one can hear you keep going back to my other beats

These ear buds are horrible!!!! I’m very disappointed in them. The mic stopped working after just four months. I tried to get them fixed and they said there was physical damage to the mesh in the bud. We never touched the mesh! They were only four months old!!!! Nothing should be wrong with them for as much as we paid for them. So to get them fixed we have to pay for that?! Ridiculous! I feel they made up an excuse that the mesh was damaged. So annoyed!

Dont really work well with samsung, also they fall out of the air when using them for a period of time

This Bluetooth is handy. It fits well in the ears. However the battery life is not what it claims to be. I don’t really like them they die fast

Please stopped working properly within a couple months

Do not buy these. They stop working a month and a 1/2 after I bought them and I did not get Geek Squad protection. And I did not expect anything like that to happen from Best Buy. So now I have a 179$ dollar pair of earbuds that dont work. Best buy may lose me as a customer.

Sound quality amazing BUT after owning for 24 hours unable to charge the case. The battery percentage has not moved from 52 percent.

In less than a year I needed to do a warranty claim and they wanted to charge my card the price of the replacement in case I don’t send them original ones in

Good fit but the sound is atrocious. I have a pair of JLab’s that absolutely blow these overprice steaming piles of dung out of the water. Do not waste your $$$. Beats should be embarrassed!!

Very nice design and fit - it comes with different silicone tips for better adjustment. Cancelling ou suround noise is excellent and so is the sound and baterry life. Definetely recommend!

Headphones don’t stay connected to phone Bluetooth , and is glitchy. Doesn’t sound cancel what so ever. The charging pod does within 4 hours headphones last about 8.

The trash cant hear out of them. They echo when talking on the phone have to use my phone half the time. Cant nobody hear me

Do NOT waste your money, i’ve only had these for 3 months, audio is not the best, noise cancellation sucks & audio starts to glitch horribly & makes it difficult to even listen to anything

Ever since my first purchase for some reason they cut out. I thought it would automatically correct itself but it has been a problem since I left the store.

I really liked the aesthetics of these, but their beats has more work to do in the noise cancellation department. Also they fit a but weird, and the way they fit in the case makes it a little difficult to take out

Save yourself some time and wait until the apples AirPods Pro are on sale. These are horrible, I just read, and I have experiencing cut outs constantly calls or dropped constantly and the worst part it is is it when you’re pulling them out of your ear you accidentally press the button, and unless they go back into the case they will still be considered on. They do not have an ear detection, which I truly like second they’re very hard to get out of the case I have arthritis in my hands and fingers don’t move very good, but the grip them to get out of the case is very hard.

Always lose wifi connection and had to download almost every time I used them took them back and bought a different pair

Person on the other side of the call not able yo hear me when I speak. They’re saying it’s low and they can’t make out what I’m saying.

They look good but work like trash. Maybe I got the bad pair but I stopped attempting to use them.

one of the ear piece is not working and it’s only been a month