Customer Ratings & Reviews

I got the Bella Pro Series Single Serve and 12 cup coffee maker combo for my coworkers and myself and all have only had positive comments. The machine is quieter than the Bella Pro single serve machine I was using previously, and I don't know if it's just got more pressure or exactly why, but the coffee and hot chocolate are noticeably stronger as well. To date, we have only used it with the K-Cups; we already have a regular coffee maker which is working fine; but if that one ever goes bad, we'll use this machine for both. The reservoir holding 12 cups is a big win for my team since the break room with a water dispenser is a longer walk from our office area. I do wish the reservoir was removeable though, I would add a star for that feature. As I am sure many other reviewers will note, there is no timer/clock on this machine, which could be a bigger deal for some. Since we only (for now) use it in single serve mode, it's not an issue, and when we do eventually use it for full pots of coffee, I don't think it will be a problem; it's fast and our existing machine doesn't have one either. I've had one coworker complain about the height limitation for the coffee cup, she has a taller, metal vessel that she prefers to use as it keeps the coffee hot for a long time, but it doesn't fit. Overall, we're quite pleased with the coffee maker. It's simple to use, gives you a hot cup of coffee in about a minute, and is quiet. It gets used throughout the day and hasn't let us down; I consider this to be a great machine in a small office setting and recommend this Bella Pro coffee maker.

The Bella Pro Series Single and 12 Cup Coffee Maker Combo is as pretty as the name “Bella” implies. The narrow and tall shape will allow this versatile coffee machine to fit into small spaces and coexist with your other appliances. It’s versatility of providing both K-Cup single serve and 12 cup carafe styles of brewing may allow you to eliminate other devices with this one unit. The package includes all the accessories you would need to brew either way and also includes a K-cup adapter cup that can be used with ground coffee to eliminate the plastic waste associated with commercially bought K-cups. In sympathy to further that sentiment, there is a permanent screen filter to eliminate the need for paper filters for the carafe brewing. In our experiences with the Bella, we were happy with the process of making coffee utilizing both methods and the results were comparable to any single method coffee maker that we’ve used. It is mostly pretty quiet, reasonably fast and counter space-saving efficient. As far as “nit-picking”, if I were in the R&D lab when this product was being developed, I would have suggested a few changes (in no particular order): 1. On the drip coffee container insert, there is a gap in the plastic, perhaps designed to allow cooling and ventilation, directly adjacent to the small plastic riser that acts like a handle that would scald your fingers if you were to remove the insert just after brewing a carafe. Moving the gap away from the riser would alleviate that hazard. 2. The LED lights on the front panel are too bright. When you start up the unit, you select the single or whole pot brewing method and then, if necessary, pick a different size of brew in either 8/10/12 oz cup size for K-Cups or 6/10/12 cups for carafe brewing. If you need to verify what you’ve selected, the LED light is so bright that you will find it difficult to read the front panel’s close proximity-printed designations because of the glare. 3. The water reservoir is not removable from the rest of the machine, and as such, it requires unplugging and moving the machine to evacuate stale water that you might not want to use. It also requires the carafe or another container to load water into the unit. It would be much more convenient to have the reservoir detachable to add or remove water. 4. The platform that folds down to accommodate a coffee cup for single use, flexes with the weight of the empty cup, and more so with the combined weight of the cup and the fresh coffee. It just doesn’t seem to be substantial enough or have a mounting methodology that is mechanically sturdy. 5. The manual also cautions that there may be a necessity to place a non-plastic coaster or place mat under your coffee maker to avoid plasticizers migrating from the coffee maker to the surface of a countertop or table top, causing discoloration or blemishes. 6. The machine tips forward slightly when mounting a K-Cup into brewing position. It seems that the body of the coffee maker doesn’t seem to have the rigidity to avoid flexing. Similar devices often use a metal plate as a stiffening element that also allows for heat dissipation. 7. A possible deal breaker for some, could be the distance from the top of the carafe platform to the bottom of the K-Cup support mechanism. Unfortunately, a large number of travel mugs do not fit that height, so you will need to use another mug to make the coffee and then pour it into your taller travel mug. Fun. I recommend this product only if you can balance the positive attributes with the shortcomings for your particular needs and use.

Let me start off by saying that neither my wife nor I drink coffee. You may then ask yourself: 'Then why is he reviewing a coffee maker?' The answer is that we often host friends and family that DO drink coffee and I do occasionally like a hot chocolate. The issue was always that when friends were over, they would want a cup or two at most, and often friends would want different types of coffee. Family on the other hand all want a pot of coffee multiple times per day, and my mother HATES with the fire of a thousand suns, Keurig cups. To this day I still don't know why. So I have been on the lookout for a brewer that could do both and while there are others on the market, they were far pricier than I was willing to pay for something that is going to be used as infrequently as this one will. When I saw that Bella put out a combo brewer and then saw the price, I knew I had to get it. I have other Bella Pro products and they are all great quality and work beautifully. My four-slice toaster with the 'Gluten-Free' option has been the queen of my counter since I developed Celiac Disease. I've run the brewer through its paces with mostly the Keurig pods and one pot of regular coffee and I'm as happy as a caffeinated clam. First off, this thing is FAST. I put in a hot chocolate pod and in a minute I had a nice steaming mug of pure fall comfort drink. I also bought some herbal tea pods for my wife and she really dug how easy it was for her to make a quick cuppa. I've read on here where some reviewers thought that the flip-down mug stand was flimsy but I do not agree. I put some rather heavy ceramic mugs and brewed 8 oz drinks, and there hardly seemed any flex at all (as you can see from the pictures). Others also knocked the fact that the water reservoir is not removable, but that doesn't bother me much because the one Keurig brewer that I did have at one time leaked, and this one at least fills up much further back than the standard brewer it's replacing so there won't be any spills there either. I only have one small quibble with the Bella Pro Series Combo Coffee Maker and that is that there isn't a clock/timer. My parents like to set a wake up pot to go, but I'm always up before them when they visit and I'll just fire it up when I hear them plod around upstairs. Again, this thing is so fast that they will have their coffee within a minute or two of coming downstairs anyway, and heck they can even pull the carafe mid brew to pour a cup if they are really dying. All-in-all, I'm very happy with the Bella Pro Combo Brewer and I'm not even going to put it away in the closet like my previous brewer, it now will stay on the counter right next to my Bella Pro toaster!

This Bella Pro Series coffee maker is unique in that it allows one to make single serve or carafe size amounts of coffee in 8, 10 or 12 cup sizes. Out of the box it looks rather tall, but fits under our standard, kitchen cabinets just fine. The quality seems decent and on par with most standard coffee makers. Its appearance is nice with the black color, accompanied by silver accents. I wouldn’t say that it strikes me as being considered as a professional level appliance in that the unit is fairly lightweight and of average build quality. In order to make only k-cup, single serve coffee one needs to replace the carafe size filter basket with the k-cup adapter. This is easy and quick to do and a reusable single serve coffee grounds filter is also included if you want to use your own ground coffee versus purchasing k-cups. The drip tray does adjust in height to allow for varying size coffee mugs and will accommodate mugs up to 7” tall. We’ve had quite a few coffee makers with digital clocks and timers and we have never used them. If you’re someone that likes to get the coffee pot ready the night before so it can automatically brew at a set time, then this is not the unit for you. For us, it works well that we don’t have to set another clock or watch a clock blink when the power goes out. This coffee maker does keep the coffee warm for up to 2 hours, includes a pause and serve feature to allow for quick pours while brewing and has a 61oz water reservoir with an easy to see water level window. We haven’t used it long enough to have the indicator light alert us that it is time to descale the machine, but this will be a nice reminder when the need arises. All of the included accessories are dishwasher safe, as is the removable drip tray. Of note, it states on Best Buy’s website that the unit has a removable water reservoir, but that is not the case. For the right price, we’d recommend this coffee maker just for the versatility of using k-cups or brewing in carafe size amounts. This will really come in handy when we have a guest over and don’t want to brew a whole pot of coffee. I think the labeling of this unit as pro series is a bit deceiving so I wouldn’t quite call it a five-star product, but it is a nice option due to its versatility if priced decently.

Only 1 month of using it stop to pump water..its a crap..

And just broke, water pump sounds but doesn’t pump. Horrible buy!

This is a simple enough machine that should ideally de-clutter the countertop by amalgamating the needs of a simple coffee machine drinker and the k-cup aficionado. I mean it does the job and does it fast. However, there are several reasons for which I cannot recommend the machine and the last one is the most important one. Also, just to add, I have used and reviewed several Bella products in the past. 1. Build quality is okay. The platform for the Mug feels flimsy. The machine looks desirable enough. 2. The reservoir cannot be removed. That can be an extra step when it comes to cleaning out stale water. 3. No timer. For me, that is important. This is not cheap enough to not have a timer. 4. Not quiet at all. 5. You can mechanically the amount of coffee to be made and the taste is fine. But one cannot change the strength of the brew. 6. The machine stopped working on the 7th day of use. I just cannot recommend a product that is so little dependable. Again, I have used and reviewed other Bella products with mixed luck. Their coffee machines have always broken down on me within a few months to a year while their other products (which, admittedly, are not that heavily used) have worked fine.