Customer Ratings & Reviews
- Model:
- 90193
- |
- SKU:
- 6541808
Customer reviews
Rating 4 out of 5 stars with 298 reviews
(298 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the Single Serve & 12-Cup Coffee Maker Combo's ease of use, brewing speed, and overall performance. Many appreciate its compact size and versatile capacity, allowing for both single servings and larger batches of coffee. However, some users point out the lack of a programmable timer as a drawback. The non-removable water reservoir is another feature that has received some negative feedback.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
No on/off switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not have an on/off switch, you have to unplug it! Which is impossible in our kitchen without moving the microwave. Very poor design, every appliance needs an off switch.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there! We really value your feedback, and we’re so sorry for the issue you are experiencing with your product. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com? Thanks so much! bella Customer Service
Rated 2 out of 5 stars
Made great coffee, broke after 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee pot worked great, made the best tasting coffee I have had... too bad the button to open the lid snapped off after just 7 months. This is the one part of the maker that will get a lot of use and have to hold up to wear and tear, being pressed twice, every time someone makes coffee and it's made of the cheapest plastic in the world. It's set up for failure and Best Buy won't help even though it's under a 2 year warranty, The only way is for me to drive to a store that is very far away. I buy things online because I can't get to their store. Their warranty service is a joke, buy a different coffee pot, from a different store,
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there! We really value your feedback, and we’re so sorry for the issue you are experiencing with your product. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 2 out of 5 stars
Not happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 4 uses, the cover for the single serve filter will not stay closed which results and coffee grounds being slashed into the coffee cup. I called customer service as indicated on the instruction manual and was told they are unable to order parts and the unit would have to be returned to Best Buy. So why bother telling purchasers call customer service????
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 2 out of 5 stars
Multiple parts
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a real pain in the butt having to sqitch parts to go from single serve to carafe mode. But it was a good price on Deal of the day.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ours was a fire hazard- probably an anomaly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee tasted a little industrial. The bigger problem is that the heater plate doesn’t shut off despite the manuals claims that it shuts off in 2 hours. Happened twice and that’s enough. Problem is we stored it wor awhile before using and now am past the return date.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there! We really value your feedback, and we’re so sorry for the issue you are experiencing with your product. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com? Thanks so much! bella Customer Service
Rated 2 out of 5 stars
4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lived that i could do individual or carafe brewing. It only lasted 4 months and wont brew. It has a 2 year manufacturers warranty that sounds great. You have to pay shipping and insurance to send it back to be looked at. I will just put that expense towardva differnt brand.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 2 out of 5 stars
Dont recomend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's missing a part for single use so I cant make a coffee using k cup
No, I would not recommend this to a friendRated 2 out of 5 stars
changing baskets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old person w arthritis review: the design is a pain to maneuver from the full pot to individual to pot again, very cumbersome, water temp on single setting is not hot enough, bought on sale
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even one month old and part that opens top just came off in my hand so it can't be opened. Cheaply made and very noisy.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there! We really value your feedback, and we’re so sorry for the issue you are experiencing with your product. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com? Thanks so much! bella Customer Service