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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 590 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the good reception and ease of use of the Multidirectional Indoor HDTV Antenna. Many are pleased with the range, picture quality, and overall performance, with some also highlighting the number of channels they can access. However, some customers have reported issues with signal strength and cable length, while a few have expressed frustration with the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 47 reviews
  • Cons mentioned:
    Cable length, Signal strength

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so called antenna cord is to short; further the antenna’s cord internal wires are the cheapest bare minium wire standard to power the unit. Since; BB decided to use cheap wires the unit cuts in and out as you attempt to gain a signal. Further, the coaxial is also cheap so it doesn’t complete the reauired seal to keep the signal moving from the unit to the television. I mean it was a super cheap buy and it reminds me of the days you had to have a kid stand next to a Zenith with aluminum foil on the antennas in a position im sure gave the kid cramps just to see the game. Cord cutters spend more on a something well built.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reception
    Cons mentioned:
    Cable length

    Rated 1 out of 5 stars

    TWO antennas compared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 indoor TV antennas from Best Buy: ULTRA-THIN HDTV (no amp) MULTIDIRECTIONAL HDTV (no amp) The Thin one was $15, the panel one was $20. I performed autoscans and the Multidirectional (panel) received 42 channels, although not well, and since it is multidirectional there is no way to position it to improve reception. The design is awkward and a thick rigid cable makes it difficult to avoid the antenna falling over, and an extremely short cable makes it tough to find a location for it. The Ultra-thin received 74 channels with good quality. It was thin and light and very easy to set up with a thin cable that was long enough to find a good location for it that enables you to maximize reception. The reception rivaled another thin antenna I had that came with an amplifier, and those generally cost more.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on the indoor TV antennas you purchased from Best Buy. We appreciate you taking the time to share your experience with both the ULTRA-THIN HDTV and MULTIDIRECTIONAL HDTV antennas.

      We are glad to hear that the ULTRA-THIN HDTV antenna provided you with good quality reception and 74 channels, even without an amplifier. It's lightweight design and easy set up process is definitely a plus. We are pleased to hear that it rivaled another thin antenna that typically comes with an amplifier, but at a more affordable price point.

      We are sorry to hear about the issues you faced with the MULTIDIRECTIONAL HDTV antenna. We apologize for the awkward design, rigid cable, and limitations on positioning for improved reception. We will take your feedback into consideration for future improvements on this product.

      Thank you again for your review and for choosing Best Buy for your TV antenna needs. We hope to continue providing you with high-quality products and excellent customer service in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-multidirectional-indoor-hdtv-antenna-30-mile-range-off-white/6463067.p?skuId=6463067 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Cable length

    Rated 1 out of 5 stars

    Going straight in the donation box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, I thought I was upgrading, can't get hardly any channels, used to get almost 50, this gets 4. Plus the cord is way too stiff anyway, hard to maneuver, not that you pick up anything anyway.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reception
    Cons mentioned:
    Cable length

    Rated 1 out of 5 stars

    Skip this cheap product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either people got paid to post nice reviews or negative ones were deleted. Cheaply made and poor reception. Stand is not stable, wire is way too short and connection is loose. I live at the top of a hill and 20 miles max from the tower. Another antenna on a lower floor gets much better reception.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We take all reviews seriously and strive to address any issues our customers may have. We apologize if you feel that reviews are not genuine or if negative comments have been deleted. Our goal is to provide high-quality products with excellent reception. We will take your comments about the stand stability, wire length, and connection into consideration for future improvements. We apologize for any inconvenience this may have caused and appreciate your honesty. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-multidirectional-indoor-hdtv-antenna-30-mile-range-off-white/6463067.p?skuId=6463067 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Not sensitive enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pickup any stations for me. It was mounted indoor and no matter where we mounted/pointed it, we could not pick up a signal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work. I live in an area that has many satellite channels and it couldn’t pick up any of them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Yuck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless product. My old rabbit ears worked better. I live only 12 miles from all the local tv towers and it wont pick up any of them.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your honest review, JimC. We’re sorry the antenna didn’t meet your expectations. Your feedback helps us understand where improvements are needed. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked for me—waste of money. It should be a simple setup as per the installation guide. But it never worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. Not user friendly and not useful at all. Does not have any good basic channels "(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cable length, Stand

    Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna sucks!! Piece of crap.short cable, can't make this China special stand up! A waste of my time and money and GAS DON'T BUY THIS JUNK

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Bostonchic,

      Thank you for taking the time to review our Best Buy essentials™ - Multidirectional Indoor HDTV Antenna - Off-white. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a few different antennas in the past and after reading other reviews about this one, we figured to try it for ease of use instead of installing another outdoor one. It picked up very few channels and the ones it did pick up were obscure channels and not our main local channels.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize that our Multidirectional Indoor HDTV Antenna did not meet your expectations, particularly in terms of channel reception. We understand that you were hoping for a convenient and easy-to-use solution, and we're disappointed that this product fell short. We appreciate your feedback and will take it into consideration as we continue to improve our product offerings. We'd be happy to help you explore other options or discuss a return or exchange for a more suitable solution. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-multidirectional-indoor-hdtv-antenna-30-mile-range-off-white/6463067.p?skuId=6463067 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Did not work. Don’t buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Tried it on 3 different TV’s. Bought a cheaper one at Target and that one works great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 1 out of 5 stars

    Not worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this antenna. The cord that connects the tv to the antenna is short, so you are limited to where you can position it to grab signal. After trying for two days, I still couldn’t catch signal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt pickup channels like it say it gave 10 channels not locals

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this HD antenna because it was worthless. I live on the first floor of a two story condo building. I originally positioned the antenna closest to the window, based on other's experiences and no channels were scanned. I positioned it on the opposite side, further from the window and 8 digital channels populated. Unfortunately, it wasn't useful since all 8 available channels were in Armenian.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ca2ny2ca,

      Thank you for writing a review about our Multidirectional Indoor HDTV Antenna - 30 Mile Range - Off-white. We know how frustrating it is that the antenna is not working fine. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Best Buy Essential Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Not Good Antenna

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product, lose signal I would not buy this item again,

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello KelliK,
      We are very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Best Buy Essentials
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    SO SAD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOSEN'T WORK AS ADVERTIZED I CAN NOT GET ANY CHANNELS SO THERE'S THAT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OTA Antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for my area. Only received 4 OTA channel and all pixelated, not viewable. Easy set up. May or not be the fault of the antenna; however, several broadcasts stations close to my location. Retuned to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    An antenna without reception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped this antenna would give us some over-the-air reception in our rv. We've tried it on multiple axes, in several postions, and at several camping locations with no reception. Ill be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't get all channels despite being by towers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the sales associates told me the antenna would get all network channels without a problem in the area I live. Unfortunately, I only get Fox and NBC (which come in fine). Wish I spent the few extra bucks for a better antenna. Note: I live near broadcast towers for all major networks.

    No, I would not recommend this to a friend