Customer Ratings & Reviews

I love my My Best Buy Plus™ membership. It's been a game-changer for me, especially since I buy most of my tech from Best Buy anyway. The annual fee pays for itself after just one or two purchases with the member-only pricing. The extended 60-day return window is also a huge plus. It just gives me peace of mind knowing I have plenty of time to test out a product to make sure it's the right fit.

Definitely real value, but the upgrade is most buck for money, since it automatically buys any protection for your product. Protection is definitely not cheap so it’s good they include it for every device in the upgrade plan.

The Best Buy Plus yearly membership is a solid investment for anyone who regularly shops at Best Buy. One of the standout perks is the exclusive member pricing, which can save you a significant amount of money on electronics, appliances, and more throughout the year. The free shipping and extended return windows add extra convenience and peace of mind to your purchases. Another great benefit is the access to exclusive sales and early access to product releases. This can be particularly valuable if you're looking to snag popular items before they sell out or take advantage of limited-time deals. Additionally, the included tech support can be a lifesaver if you ever run into issues with your gadgets. Overall, the Best Buy Plus membership offers a range of valuable benefits that can easily pay for themselves if you take advantage of them. From discounts and free shipping to extended returns and tech support, it's a worthwhile option for frequent Best Buy shoppers looking to maximize their savings and convenience.

I've had the My Best Buy Plus™ membership for a while now, and it's been a great experience. The biggest thing for me has been getting early access to sales. I was able to get a new monitor during a member-only event, and it felt awesome knowing I got a jump on the crowd. The 60-day return policy is also huge—it gives me plenty of time to set up and test out my electronics without feeling rushed. I also appreciate the free shipping, especially since I live a little far from the store. Overall, the perks really make the membership feel valuable and worth the small annual fee.

’ve been using the Best Buy Membership program for a while now, and I can confidently say it’s one of the best retail memberships out there—especially if you shop for electronics even a few times a year. What I love most: Free 2-Day Shipping: This alone makes the membership worth it. I don’t always have time to go to the store, and getting tech gear or household electronics delivered quickly is incredibly convenient. Exclusive Member Deals: The savings on member-only deals are significant. I’ve already saved money on headphones, a soundbar, and even a laptop. They offer early access to sales, which is great during the holidays or major sales events. Extended Return Window: Having more time to return items takes the pressure off, especially for pricier purchases. It gives me peace of mind. Protection & Support (with Total™ tier): If you go with the higher-tier membership, you also get 24/7 tech support and protection on most products. That’s a big deal if you’re investing in major electronics or appliances. Is it worth it? Absolutely. If you buy from Best Buy more than once or twice a year—or if you're furnishing a home, upgrading your electronics, or just like knowing you're getting the best value—the membership pays for itself quickly. Between the free shipping, extended returns, and member discounts, I’ve already saved more than the cost of the membership. Highly recommend it for tech lovers, families, or anyone who values convenience and savings.

I was looking for a TV for my mother for her 64th birthday because she's home bound due to illness & age. She loves this TV it shows a beautiful quality picture. This wasn't the one I went in the Best Buy deal to buy but with the help of the sales guy I walked out a happy customer. And my mother enjoys it everyday.

As someone who shops for tech, home essentials, and gifts all year round, upgrading to the Best Buy Plus membership has been a total game changer. The moment I signed up, I noticed the difference—not just in savings, but in the overall experience. Here’s why it’s absolutely worth it: • Free 2-day shipping on nearly everything I order. No more waiting around or scrambling for last-minute purchases. • Exclusive member-only deals that actually save real money. I’ve already saved more than the cost of the membership just in my first couple months. • Extended return windows, which give me peace of mind, especially for higher-ticket items or gifts I’m not 100% sure about. • And most underrated: early access to sales. I beat the crowds and got exactly what I wanted during major promo events—no stress, no sellouts. For anyone who shops Best Buy even a few times a year, Best Buy Plus pays for itself quickly—and if you’re a frequent tech buyer or like staying on top of the latest gear, it’s a no-brainer. Combine the perks with Best Buy’s already solid customer service and price-matching, and it honestly feels like a VIP pass to smarter shopping. Highly recommend! It’s one of those memberships you don’t realize how much you needed—until you have it.

This is a great membership. The free two-day shipping with no minimum is one of the best benefits, it makes online shopping so convenient. The extended 60-day return window gives me peace of mind knowing I have plenty of time to decide on purchases. I also enjoy the member-only pricing and early access to deals and events, which often save me money during big sales. Overall, I’m very satisfied with the membership and would highly recommend it to frequent shoppers.

Always been happy with any service we've received from Best Buy. Our experience this time was no exception and everything worked out in a timely manner and completed as planned. The Geek Squad third party services were excelent and couldn't have set it up better. Everyone did their job and was very courtious and clean. Made sure we were happy with and agreed to what was done or said. Very happy with our new built in 27" KitchenAid overn with convection and Air Fry. Never had Air Fry before do to space so this will be great once I learn the in and outs.

No-hassle return for a monochrome HP printer I had purchased 18 months earlier along with a 5 year Geek Squad protection plan. I also received credit for the new print cartridge I had just installed. The first thing I purchased with my store credit was a Best Buy membership that would cover ALL my new purchases instead of purchasing a separate protection plan for every purchase. The annual membership is more cost effective (e.g. I paid for a 5 year contract on the HP printer but lost the extra 3-)1/2 years of coverage when I returned it.)

Pros: Free 2-day shipping on most items. Exclusive member-only deals and early access to sales. Extended return windows, which is a big plus for tech purchases. Access to Geek Squad support for quick assistance. Cons: Limited value if you don’t shop at Best Buy regularly. Some perks, like extended warranties, still cost extra. My Experience: The Best Buy Plus membership is a solid investment if you frequently shop for electronics, gadgets, or appliances. The free 2-day shipping has been a lifesaver for last-minute purchases, and the extended return window provides peace of mind, especially when buying expensive items. The exclusive deals are a nice touch and can easily make up for the $50 annual fee if you time your purchases right. Geek Squad support has also been helpful for troubleshooting small issues with devices. However, if you’re not a regular Best Buy shopper or prefer other retailers, the benefits might not feel as impactful. For me, it’s been worth it—especially during the holiday season when the perks truly shine. Would recommend to tech enthusiasts or anyone who loves snagging deals on electronics!

To be honest I haven’t seen a ton of value yet from being a paid Plus member. I use to qualify for this level just about every year for free back when it was under the reward membership program, but now that this level is behind a pay wall I’’m expecting more benefits more often for my paid subscription. At this time I’m thinking this service may not be something I continue with after this initial year, but we’ll see. I purchase a fair amount of either speciality or pre-order items from Best Buy (BB) that take longer processing times and do not benefit from the faster shipping aspect. The most beneficial part of being a Plus member currently is the extended return window, but with a catch! So, in years past I did not utilize returns much, it is a nice comfort but at the same time a bit of a pointless feature if there are no issues that require return…BUT here’s the catch, the one area where this does get 4/5 stars is during that extended return window the Price Match Guarantee is also extended…now this I have utilized numerous times to price match a purchase to Amazon prices as 8 out of 10 times Amazon will offer the same item at a lower price. I do like the special pricing/events, but have not yet seen “Plus pricing” on an item I actually am considering purchasing…some interesting items certainly but nothing that’s made me purchase, but I’m sure this will change. If you are not a Best Buy credit card holder I would absolutely not recommend Plus. If you are a credit card hold, who earn reward points then yes Plus is worth the now cost of a program that was once free. The 2-day shipping aspect is OK, but seeing as BB, like all retailers are in direct competition with Amazon, often 2-day shipping is still slower than what Amazon can/does offer on daily bases for being a Prime member. To be fair I was not a BB card holder I would not be a Plus member and most likely not be purchasing as much from BB these days as I have in the past. Earning point's for purchase for reward certificates is still the only true benefit keeping me a regular BB customer…all things being equal, Amazon is almost always cheaper and offers faster shipping. If BB didn’t price match and offer reward points there would be no real reason not use Amazon.

Best Buy was very helpful w/my issue, they fixed my phone issue w/o any questions, prior verizon location sold me a phone told me they would download all my prior info loaded on my phone n they lied.. 90% of Icons were not there anymore! Couldn't even use my phone, I'm serious! Sales tech apparently was LAZY! Bott6om line.. Thanks Best Buy once again..Rob

Membership happened within a sale, and from beginning to end the process is relevant to our needs as consumers. 60 day price guarantee. In addition to the overall membership rating...Before Delivery, setup, and questions answered from the crew, what BestBuy did for me was help me simply change my selection over the phone when I chose a different w/d unit for our house. It took less than 10 minutes and it was all over the phone. Later after the sale I went and purchased the 5 year warranty directly at the stores check out which took less than 3 minutes.

I've been using My Best Buy Plus for a few months now, and overall, it's been a great experience. The free 2-day shipping is super convenient, and I’ve already saved a good amount with the exclusive member discounts. It definitely feels like I’m getting more out of my purchases. The early access to deals is a nice perk, especially during busy shopping seasons. I also appreciate the extended return window—it gives me peace of mind when buying electronics or gifts. The only reason I’m giving 4 stars instead of 5 is that I’d love to see even more member-only deals or some kind of monthly reward. Still, for the price, it’s definitely worth it if you shop at Best Buy regularly.

I signed up for the My Best Buy Plus yearly membership, and it has easily paid for itself. The standout feature for me is the post-purchase price match. Knowing that Best Buy will honor a lower price even after I’ve bought an item gives me total peace of mind. I’ve already saved money this way, and the process was quick and effortless, no hassle at all.

Well - this is a little difficult to review at this time, because have not really used it yet (reason for 4 stars). Purchased because of package deal at time of purchase of new Samsung TV and therefore giving it a trial run for 1 year and will see how it goes and will then decide whether or not to renew annually.

Excellent Experience at Best Buy! I had an amazing experience shopping at Best Buy! The staff was super helpful and knowledgeable — they answered all my questions and helped me choose the perfect product. The checkout process was smooth, and the item was well-packaged and ready on time. I really appreciate the quick delivery and great customer service. Everything worked perfectly right out of the box! Definitely a 5-star experience — I’ll be shopping here again soon!

The membership was relatively affordable, and it helped me feel more relaxed about an extended period to return items - epecially electronic items such as the laptop I had purchased. The membership was effective immediately, and it included my laptop purchase on the same day at the same time. There are other perks that I was told come with this membership. I'm looking forward to taking advantage of those deals in the future.

So far this membership has been well worth the expense. With the credits I received from my purchase of an item and the membership I was able to get a considerable discount on another item.