Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40721 reviews
(40,721 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
This plan is worth considering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay listen... when a company has some sort of plan or membership, I usually just skip it and keep it moving. But this plan has actually provided me decent deals and incentives. 60 returns on most products is useful. Most retail return policies are FAR tighter than that. Of course to keep speed with Amazon they've added free 2-day shipping. Early access and exclusive deals is another draw, but admittedly is the weaker of the bunch to me. Not a perfect plan but plan ever is. But it's certainly one to at least consider before your mental filtering automatically removes any chance of you signing up.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The G3 is in a different realm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been commuting using e-scooters for the past 8 years. I originally started out with a gotrax GXL v2 and eventually moved up to the Segway es4 in 2021. The ES4 was nice and cost $850 new I believe. However, it was very small and the suspension made quite a few noises when going over bumps and rides weren’t easy as you had to dodge nearly every crack. Now in 2026, I bought a 2025 flagship model from Segway (the g3) for $1100 (usually $1500) on sale here at Best Buy. Rides feel a ton smoother, the consoles (the scooter heads) seemed to have improved massively as they feel less “basic and battery focused” and way more immersive. For example, they now have a true pixel-based display and built in navigation and safety/anti theft features. Anyway, I would say the scooters from the 2020 er are far more “experimental” and the newer ones around 2025/2026 are more polished and finished. I would definitely recommend one now if you need it, as they are much more reliable than the previous years!
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Subscribe Now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus has been a useful membership, especially if you shop at Best Buy several times a year. The member-only discounts can help save money on electronics, accessories, and other products, and the free two-day shipping on eligible items is very convenient. I also like getting access to special offers and promotions that are not always available to regular customers. The membership is easy to use because the benefits are automatically connected to your Best Buy account. Overall, it is a good value for frequent Best Buy shoppers. The yearly fee is easier to justify if you regularly purchase electronics or take advantage of the exclusive discounts and shipping benefits.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love this membership!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy plus membership is awesome. It gives so many perks to being a Best Buy shopper. It also adds a lot of nice qualities to Best Buy with being a member of this program. For example, one of my favorite things at Best Buy plus has gotten me is over half off on an accessory for my Microsoft surface computer. And also has gotten me a couple hundred dollars off of a brand new LG TV! On Black Friday, I went into the store, looking for a HP Chromebook, another perk of this membership is that I was able to get some money off that was not expected on the purchase of the laptop. Another thing great about this Best Buy plus membership is that I get extended time to return things to my local Best Buy store. I am just beyond satisfied with this membership. Another thing I absolutely love about it is that it is not too expensive. I save a ton of money with just putting a little aside to pay for the membership. I cannot recommend this Best Buy add-on perk enough. So if you were thinking about subscribing, I would do it.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good Value But Could Be Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent value for the price you pay. I love having different deals to choose from each month. I've managed to score a kitchen's worth of Bella products from those deals alone. The value has slightly increased now that we can earn points again. When purchased, that was not a thing. I do wish there were a few more exclusive sales per year or that they would bring back the $10 reward certificate for preordering new games. But overall, I am happy with the value of the membership.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good value, but not without issue
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plus is a great product for people who shop Best Buy frequently, and the benefits are great for even casual shoppers with the extended return window and exclusive deals. My main complaint has been and always will be the removal of the ability to opt-out of auto renewal. I like to take full advantage of the things I'm using, and I prefer to only renew when I make a big purchase. Best Buy did away with the ability to cancel that auto renewal through the app and as such I find myself less inclined to renew my membership than before, and need a much greater reason to do so when I do eventually.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Insignia Top-Load Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this Insignia washer two times and have found it to be exeptional as compared to the Whirlpool washer we have had for over 15 years. This is a top loader which makes it more convenient to load clothes and it has an easily-read control panel which makes it convenient to use especially when you have different loads requiring differing water-levels, load weights, and drying times. It unloads easily and the clothes are clean, which is the reason we got it. We're also pleased that it is a Best Buy brand since we have confidence in Best Buy as a store that has decent prices and even better when there is a sale. Products we have purchased are our computers several years ago. Recently my wife purchased a new Kindle so make her relaxed time more fun with the books she gets.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Anecdotal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like I didn't go to the one in the middle of the jungle or I thought they were gonna help out with they were building this huge thing like they put a waterslide and maybe a Home Depot best to have a Best Buy couple of Best Buy there cause in the future, everyone's gonna be hanging out in front of those things to get a job Take the house leave me the E bike. I got a Viper in my backpack and I'm fixing to strike techno stop they've improved though and they clamp down on their geek squad putting things on. I'm pretty sure in that third Bible the digital one it'll mention that somewhere that it's a high-level violation, but that's not them again antidotal And there was a Holmes that picked a fight with me when I lost my balance because I was sitting in catcher style and I had my hip ripped out and then wait a minute. I was giving a good review right wait, let me think about it. Yeah they're cool
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value if you shop at Best Buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get the My Best Buy Plus membership when purchasing new electronics, and it has been well worth it. The exclusive member pricing helped me save money right away, making the membership pay for itself. I also appreciate the free 2-day shipping and the extended 60-day return window, which gives me extra peace of mind when buying tech. The membership is easy to manage, and I like having access to special sales and member-only offers throughout the year. If you buy electronics or accessories from Best Buy even a few times a year, this membership is definitely worth considering. Highly recommended!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Very useful for frequent shoppers!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been very happy with my My Best Buy Plus™ membership. The exclusive member pricing has helped me save money on several purchases throughout the year, and the free shipping makes online ordering much more convenient. The added benefits make shopping at Best Buy feel more rewarding, especially if you buy electronics, accessories, or tech products regularly. The membership has easily paid for itself through the discounts I’ve received, and I plan to renew it when it comes up again.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy best place
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus has been a really worthwhile membership in my experience. The free shipping alone makes a big difference, especially for smaller purchases where you’d normally pay extra. I also like the exclusive discounts—it’s not on everything, but when they hit, they can be pretty solid. Another big plus is the extended return window, which gives you more flexibility and peace of mind when buying tech. It feels less rushed compared to the standard return period. Customer support and in-store service also feel a bit more streamlined as a member. It’s not a must-have for everyone, especially if you don’t shop at Best Buy often, but if you buy electronics regularly, it easily pays for itself. Overall, it’s a convenient and valuable upgrade to the regular shopping experience.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it for the 60 day return and price match.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually shop for expensive electronics at BB, but the Plus membership saved me quite a lot when I did. The 60 day price match and extended returns policy was worth it because it took a lot of experimentation & tweaking to get my surround sound system performing like I wanted and I had the time to figure it out without a ton of time pressure. I also was able to keep an eye on prices and around 45 days, I found a reputable seller that had my system for ~$500 less. So, overall, it was well worth the $50 investment. And, I just received an email stating the cost is dropping to $29/year, so even better.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it if you shop at Best Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a great experience with My Best Buy Plus. The member discounts and exclusive deals have already helped me save money, and the extended return window is a nice bonus. I also like getting access to special offers throughout the year. If you buy electronics or shop at Best Buy regularly, I think the membership is definitely worth it.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sleek Power Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When looking into gaming laptops, it can be hard to find the perfect match. I've been through about two previously, and they never really did it for me. The G14, however, changes that. It's got a beautiful sleek and slim design and it is an extraordinarily powerful machine. I've had it for about a month now and have ran into no issues that make me regret my purchase. The only thing I have to note is it can get quite hot when playing more intensive games (which makes sense because it is a slim design). Overall, I am really happy with my purchase and I recommend this to anyone who wants a portable gaming laptop.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Paid $50 for a promise that has not come true
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am now a member of Best Buy Plus. I did not set out to join a club, but while I was purchasing Pokémon cards, a very confident employee informed me that this membership was the "skeleton key" to the hobby. He looked me in the eye and assured me that Plus members get early access to Pokémon drops: a claim that has, thus far, remained entirely in the realm of fiction. Since joining, I have seen exactly zero "early access" windows for shiny cardboard. My Plus status has primarily resulted in me receiving a high volume of emails about major appliances I do not need and a deep discount on a wall charger that I do not need. I suspect the employee’s enthusiasm was fueled less by a desire to help me find some dopamine via shiny and more by a corporate quota system that treats membership sales like a competitive sport. Whether he received a kickback or was simply trying to avoid a stern talking-to in the breakroom is irrelevant; the result is that I am now $50 poorer and still standing in the same lines as everyone else. The main benefit of this membership appears to be the psychological thrill of seeing a "Member Price" that is slightly lower than the "Normal Price," effectively allowing me to pay Best Buy for the privilege of giving them less money later. It is a brilliant circular economy of which I am now a voluntary participant. Five stars. My bank account is lighter, my inbox is fuller, and I am still waiting for that "early access" to manifest. I am a valued member of the ecosystem.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus Yearly Membership
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am more than pleased with the membership. It has saved me a lot of money. In addition, it gave me a reduction on items purchased if I saw them elsewhere for less. It enabled me to bring something back within 60 days if I was not satisfied. I purchased several items in addition to two window air conditioners. I did not like the first two air conditioners. I was able to bring them back without the box and choose something different. Then I bought 2 Windmill air conditioners which I absolutely love. I highly recommend the brand. They are worth every penny. Thank you Best Buy for making my appliance purchases easy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Washing macjine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine itself was fine. The service was mostly terrible. Had my original date reacheduled to the next fay with no explanation 2hrs before delivery, upon actual delivery the tech apparently "could not" install due to a barely loose faceplate housing at the pipes, so they left it in the middle of my living room. My wife, a 42 year old suffering from early onset parkinsons was left to ans thankfully able to move and install the washer in under an hour. I have contacted the payment provider as weol as best buy regarding this unsatisfacroy experience and have yet to recieve any word back after initial contact where we were offered $11 comoensation for our time and effort. Will not be a return customer.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this membership mainly for piece of mind because it gave me the option to return my soundbar for up to 90 days. I was worried about spending that much on a soundbar and it not be what I was expecting. The nice perk of this is they'll do a price match for a period of time if the item goes on sale during that time. The soundbar did go on sale for $100 less and I was able to very easily go in the app and request a price match and that was completed within a week, so that in itself paid for more than this membership. It was well worth it!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Five-Star Experience That Truly Pays Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the Best Buy membership for a while now, and honestly, it’s been a five-star experience for me. The benefits go beyond what I initially expected. Free and fast shipping has been incredibly convenient, especially when I need something quickly without making an extra trip to the store. One of my favorite perks is the extended return window it takes the pressure off big purchases and gives me time to really decide if something works for me. The member exclusive pricing and deals also add real value. I’ve saved a noticeable amount on electronics and accessories over time. Customer service has been solid as well. Any time I’ve had a question or needed help, the support team has been responsive and helpful. Plus, the tech support options give peace of mind when buying more expensive devices. Overall, if you shop at Best Buy even a few times a year, the membership easily pays for itself. It’s convenient, reliable, and genuinely enhances the shopping experience. Definitely worth it.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Restart IPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to geek squad to restart my little sisters iPhone 14, the lady at the front desk was very helpful. She tried 2xs restarting my sisters iPhone because the first time it did not work. I had thought I needed to buy a new phone which at the time I was not financially able too. The lady at the front desk mentioned that if I was interested in getting the membership for the year it’d be $30 instead of paying $100 at front for the service. After she mentioned the benefits of the membership, which one is buying a product and not liking it, I have 2 weeks to return it, I applied. Thank you geek squad for rescuing my little sisters iPhone and saving me some money!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
