Customer Ratings & Reviews

Every time I shop at Best Buy, I end up very satisfied. The store offers a great variety of products, and everything arrives exactly as described. The checkout process is fast, secure, and easy to follow. Plus, customer service has always been very helpful whenever I needed assistance. Orders arrive well-packaged, without damage, and within the expected time frame. I will definitely continue shopping here; it’s a reliable store with high-quality products.

I’ve been loving my My Best Buy Plus membership! The savings are fantastic, exclusive discounts and special offers have already paid off, especially on my recent PC parts and other stuff I've purchase. The free shipping is super convenient, and everything arrives quickly and in perfect condition. I also appreciate the early access to deals, which makes snagging popular items a breeze. Best Buy’s customer service has been top notch throughout, and the membership makes shopping feel like a VIP experience. I’m seriously considering upgrading to get even more perks because this has been such a great value. Highly recommend My Best Buy Plus to anyone who shops at Best Buy regularly!

I’ve really enjoyed having the My Best Buy Plus membership. The exclusive discounts, faster shipping, and extended return window make shopping a lot easier and definitely worth the price. I buy electronics pretty often, so the savings add up quickly. It feels like the membership pays for itself, and I love getting early access to deals. Overall, it’s been a great experience and I’d absolutely recommend it to anyone who shops at Best Buy regularly.

Bottom line, it fit and it works. When we purchased it, our sales person failed to add in haul away despite our request. 2 days before delivery, I called in as I couldn’t find haul away. Was told it wasn’t ordered and because of that error, our delivery was cancelled and rescheduled for 12/1. Actual delivery and install seemed to work. Why they couldn’t have added the very small time required for haul away to our first delivery escapes me.

unfortunately, I couldn't keep anymore my membership because of financial reasons not related to Best Buy... in this mean time I was able to purchase excellents items and staff were really cooperative and expert. I hope in the future regain the membership status and also hope to find better options and a cheaper membership

I didn’t have much time when I went to Best Buy because I was on my way to the airport, but I stopped in because it was tax-free weekend. I found a very knowledgeable sales person who helped me select the right TV and sound bar and mounting bracket. I left there smiling When the geek squad came, it was a complicated amount, but they had absolutely no problems. The two of them were knowledgeable and polite and fast. They stay to set up the TV and subwoofer. I highly recommend them.

I recently purchased a laptop from Best Buy, and unfortunately, it turned out to have a small issue right out-of-the-box. I was expecting a bit of a hassle, but the team at Best Buy completely changed my outlook. They went above and beyond to make things right - helping me troubleshoot the issue, offering quick solutions, and making sure I left completely satisfied. Their customer service was outstanding from start to finish - Friendly Comm Professional Comm And generally committed to helping. It's rare these days to find a business that truly stands behind their products and treats customers with care. I'll definitely be coming back for future electronic purchases. Lake Jackson, Tx

At first I thought this was kinda just another subscription to just have, being 50$/y is not that much money so I figured it would only save me about that, but i decided to give it a try. I do not regret it, within the first two months ive allready saved the money ive apent for the subscription, and im sure ill be saving more, especially if you end up picking up a best buy credit card, I cannot reccomend this more, even if you dont frequent best buy too often.

I've made a lot of purchases this year and for smaller online orders this is worth it on shipping. For other purchases there is often a discount but the discount does not always seem exclusive to members. Gone is they point system they used to have. I actually liked that as it gave you a measure of your loyalty. Whether that was worth much or not, it felt valuable somehow. I'm mainly concerned at this point with supporting competition for Amazon and having a local physical location to go to. So if the membership helps them out, great. Hard to think of Best Buy as a disadvantaged 'local' business but seems that way these days!

I purchased this agreement when I bought a laptop because the salesperson explained it well and it seemed like a win-win situation. I don't shop even a fraction of what I did years ago for electronics, but he features the plan offers make it well worth it, especially if more purchases are made under the plan. I recently received a renewal notice but with no more TVs or computers to buy for a few years I think I will (slightly regretfully) not renew and let it expire. If I were aware of a few purchases coming up over the next year I would renew without hesitation. This is a great plan for frequent shoppers.

Our delivery guys were great conner was informative and kept us updated to the minute of their arrival. And although there was a moment of misinformation given by the sales person they proceeded to take care of us like pros and were very polite. Also took all the packing materials with them. As far as the membership goes it was a no brainer to pay 60.00 to not have to pay 150.00 delivery fee. Sobwe will see if there is any other benefits to being a member.......

I typically do not go for add-ons, but with the computer I was purchasing, it made sense. I did have to swap out the computer within 60 days, not due to hardware issue, the graphics card did not have enough memory for the photo apps I was running. BB took the original unit back and I got the new PC within a week. I worked with the Geeks and they were extremely helpful getting licensing changed over to the new unit.

If you’re like me and you have an unofficial rule of anything over $100 gets a warranty, especially when it comes to electronics and hard this pays for itself you get a two-year warranty on every purchase there’s not a limit to how many purchases so therefore, if you get Lasse a pair of AirPods on sale for 219, you buy them open box so now they’re 200 even you just got yourself a brand new pair of AirPods with AppleCare for $200. You just saved $30 right there.

Having the My Best Buy Plus membership has already paid for itself. I bought a Ninja Espresso machine for $748, and just 10 days later the price dropped to $643. Because of my membership, Best Buy immediately matched the lower price with no stress, saving me over $100. The exclusive pricing, fast assistance, and the peace of mind of knowing my purchases are protected make this membership completely worth it. I honestly didn’t expect it to be so useful, but now I wouldn’t shop without it.

Having the My Best Buy Plus membership has already paid for itself. I bought a Ninja Espresso machine for $748, and just 10 days later the price dropped to $643. Because of my membership, Best Buy immediately matched the lower price with no stress, saving me over $100. The exclusive pricing, fast assistance, and the peace of mind of knowing my purchases are protected make this membership completely worth it. I honestly didn’t expect it to be so useful, but now I wouldn’t shop without it.

I signed up for the Best Buy Plus Membership a few months ago, and it’s been totally worth it. The free 2-day shipping alone saves me so much time, and I love getting access to exclusive deals before they go public. The extended return window is also a nice bonus — it takes the stress out of big purchases.

This membership is a great value because of the price match guarantee. We bought a LG washing machine last month and the price went down last Friday and we got a refund back because the washer price went down during Black Friday.

Items purchased were perfect. The communication between the store and the delivery company is poor. Luckily the delivery company was able to work with us to make the delivery and install happen.

Best Buy Plus membership is a solid one for frequent shoppers. Totally worth it - free 2 day shipping, extended 60 day return window and exclusive member deals in my first few purchases! I'm a tech enthusiast but generally for anyone this is a good option between no membership and the more expensive Total plan. I scored great discounts and benefits signing up, thinking I should have signed up years back to get rewards on all my tech purchase.

The My Best Buy Plus membership has been completely worth it for me. I recently bought a Lenovo Legion laptop, and the member discounts and extended return window gave me a lot of peace of mind. The faster shipping and extra protection benefits make the whole experience smoother, especially when buying higher-end electronics. If you shop at Best Buy for tech even a couple of times a year, this membership easily pays for itself :)