Customer Ratings & Reviews

I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.

I signed up for My Best Buy Plus not expecting much, but it’s been genuinely useful. The member pricing and extended return window have already saved me money and made bigger purchases feel way less stressful. It’s one of those memberships that actually adds convenience instead of just perks on paper. If you shop at Best Buy even a few times a year, it easily pays for itself.

 Value for Frequent Shoppers: Many users appreciate the value that Totaltech brings, particularly those who regularly purchase electronics or appliances.  Convenient Support: The 24/7 tech support feature is frequently praised for its convenience and effectiveness, helping members troubleshoot issues quickly.  Peace of Mind: The extended warranty and protection plans provide peace of mind for members concerned about potential issues with their tech products.

If you shop at best buy a lol this is definitely a no brainer. You spend 60 upfront, but with all the membership only deals available throughout the store you'll save money more than the cost of the membership. I saved a good chunk of money when me and my girlfriend were both purchasing new laptops for school.

The memberships is offer great value in rewards and has special perks. One of the amazing perks I’ve learned about the return period being extended from 15 days to 60. Having the extra time help me determined if the products worked for me. Being able to return products and having my account pulled with just my phone number help me stay at eased. Losing a recipient it no longer a problem with the rewards membership. Thank you Best Buy.

Membership has its benefits with questions and answers and then thoughtful input and results to help present and into future with all products

I took this membership mainly for the member pricing and free shipping, and it has already paid off. The discounts are genuine and I have saved on a few big purchases like laptop and TV. Free shipping is quick and no hassle, which makes online orders easier. Returns are also smoother with the membership. For anyone who shops at Best Buy more than a few times in a year, this is actually a good deal. You end up saving money and also get the peace of mind that you are covered with perks.

My Best Buy Plus membership offers some nice benefits like free shipping and early access to deals, which I appreciate as a frequent shopper. The points accumulation is decent, and customer service tends to be responsive. However, the membership fee feels a bit steep if you don’t shop regularly or take advantage of all the perks. Overall, it’s worth it if you’re a Best Buy loyalist but might not be the best value for occasional buyers.

I’ve had a great experience with the My Best Buy Plus membership so far. The free shipping and extended return window alone make it worthwhile, especially for frequent purchases. I also appreciate the exclusive member pricing—it’s saved me money more than once. Overall, it adds real value and convenience, and I’d recommend it to anyone who shops at Best Buy regularly.

My Best Buy Plus has been a great value for me. The member pricing alone has saved me money on several purchases, and the free shipping makes ordering a lot easier. I especially like having access to extended return windows and protection plan savings — it gives me peace of mind when buying electronics. The benefits are straightforward and actually useful, not just extra features you never touch. The membership has already paid for itself with the discounts and convenience. Overall, it makes shopping at Best Buy smoother, cheaper, and more reliable.

I always have a good service when I bought supplies for my daughter school include laptop and other supplies. I had a good experiences in best buy store. My daughter is also like the the qualities of the items we purchase in best buy store. The employees always helped us pick out he best items we need.

I had purchased this membership to make it easier to buy a computer for my daughter for Christmas (The kind where you buy all the components and then put it together.) However, nearly a month after the purchase, I still HAVE NOT been issued the reward credit. Customer service chat was NOT helpful as they suggested I go to a physical store to have the points added manually. This membership isn't worth it unless it actually functions like it's supposed to. Cheaper and quicker shipping is just peachy but if I'm going to renew this membership in the future, they really need to address the rewards points.

If you got plenty of items you plan on scoring for the year, then its' a great purchase. Lots of benefits and surprise deals/offers. The ability to price match after 60 days is the win on more expensive items. It will pay for itself. The only negative (and probably have to wait for a class action to make it right), There was one offer, (I still have all the chat scripts and records for) that Best Buy didn't honor. After many supposedly successful and all failed attempts from staff to resolve my problem on a 50 BB certifice for purchasing 150 worth of select games on a Besbt Buy Plus member offer. This was sent up to the credit dept who claimed I have to separate member profiles... In the end still no fix from best buy...just a loop through chat memebrs and the others...wheres my certificate still BB?

It was a good membership to purchase initally, because it basically paid for itself with the introductory award certificate I received. I've made two major purchases in the the first 2 months, so time till tell. My only reason for a 4 stars is that is really hard to reach anyone via phone support, some have been good and others not so good. My first presale support was great, then the next several times I had long hold times and had difficutly understanding the representatives. You cannot reach anyone at your local stores anymore. We'll see how this year goes with Best Buy support if I will continues. I dislike that fact that I am unable to reach the people at the store I worked with on my purchases by phone. I have to keep going back to the store to resolve questions I have in regard to my most recent purchases.

Sales person was amazing and very help full but service getting appliances installed was terrible had to reline stove to be level with countertop and microwave and dishwasher were canceled 4 times after i already took time off of work we finally installed them are self not happy at all .

Membership makes me wanna purchase more!…. I LOVE that I get access to so many deals and offers that wouldn’t be available to me without the membership!!….Great to have a peace of mind! Even my son’s PS5 is included and I purchased it in February did not get the membership til September! Wow!!

Best Buy Plus Membership is a worthwhile membership for frequent shoppers. The membership provides free 2-day shipping with no minimum, extended return windows, and exclusive member pricing that often offsets the annual fee after one or two larger purchases. The included 24/7 tech support through Totaltech Assistance adds tangible value, especially for complex setups like home networks or smart appliances. The subscription also grants early access to major sales events—particularly Black Friday and back-to-school—and special offers on services such as AppleCare and Geek Squad protection plans. For anyone who buys electronics regularly or wants consistent access to deals and support, Best Buy Plus is a strong mid-tier option that bridges the gap between the free My Best Buy program and the higher-cost My Best Buy Total plan.

A nice asset if you buy a lot of tech and or are making bigger purchases... I got it when I bought a laptop and kept renewing for the free shipping and occasional vouchers... Not a bad Investment if you think you'll use it...

Best buy for many years dare I say decades has been my go to for all things in electronics, PC's, TV, Home Entertainment and much much more. My Best Buy Visa Card makes Best Buy an even better when looking for deals, specials and more! My whole Family Loves what Best buy has to offer and using our my BEST BUY plus memberships makes it even better with savings and membership only specials and promotions and savings

Overall, the My Best Buy Plus membership offers some nice perks like free shipping and exclusive deals, which definitely help if you shop often. However, I wish the discounts were a bit more consistent and that there were more special offers for members. Still, it’s a good option if you buy electronics regularly and want a little extra convenience.