Customer Ratings & Reviews

WE have purchased a lot of replacement appliances and TVS this year and the Plus membership allows you to gather points that help reduce the final price you pay. The only caveat is that you have two months to use the points or you lose them. In our case it worked on the TV, washer and dryer and new sound bar we bought. The best part of Best Buy is their amazing staff. Charlie Reynold the Manager at the Best Buy In Georgetown TX is wonderful to work with and makes the buying process easy to do and stress free. Great team at our Best Buy

I personally think that both memberships are totally worth the money. Both membership give you exclusive sales on items that most other memberships don't do. On the topic of sales, sometimes I noticed that the membership gives you early access to some products AND sales which makes it pretty worth it to me! I ordered myself a few items online a few weeks ago, and i love the fact that the shipping is very fast. Normally, compared to companies such as Amazon, you'll have to pay usually 10 dollars for shipping alone, AND sadly, you'll have to wait a week for your product to even arrive (That's if you dont have Amazon prime.) but unlike Best Buy, you'll normally have to wait 2 days for your product to come, making it totally worth it for me, and you don't have to pay for shipping! If you're a frequent shopper, i totally recommend getting the Best Buy plus membership, since it comes with many other features that I stated and more!

I purchased Best Buy’s Premium subscription (My Best Buy Total) with high expectations, and overall it has been a positive experience, with a few things to keep in mind. The biggest advantage is the peace of mind it offers. It includes protection on multiple products, tech support, and services like installation or setup, which is very helpful if you buy electronics frequently. The access to specialized support is fast and efficient, which really makes a difference compared to not having the plan. It’s especially worth it if you tend to purchase several devices a year, since the added coverage can save you money on repairs or replacements. There are also occasional member-exclusive deals that can help offset the cost of the subscription. That said, it’s not perfect. The price can feel a bit high if you don’t fully use the benefits, and some of the protection terms have fine print that you should read carefully. It’s not essential for everyone, especially if you only shop there occasionally. Overall, I would recommend Best Buy’s Premium subscription to people who regularly buy tech and want extra protection and support. For more casual shoppers, it may not be as necessary.

I had a great experience shopping at Best Buy. The store was clean, well-organized, and had a wide selection of electronics and accessories. The staff was friendly, knowledgeable, and took the time to answer my questions without being pushy. The checkout process was quick and hassle-free, and I was able to find exactly what I needed at a competitive price. Overall, I’m very satisfied with my purchase and the excellent customer service. I would definitely recommend Best Buy to anyone looking for quality electronics and a smooth shopping experience.

Whenever I am asked to pay to get savings I have to stop and look carefully at what I'm being offered. Most of the time I'm someplace I'll never come back to and I want the discount on my one purchase, most likely because I will never return to that store. But this is Best Buy, and let's face it, I'm going to end up dropping money here more often than I probably should. For 50 dollars a year, the Best Buy Plus membership is not a bad deal. It was paid for out of my first purchase of a MacBook where I saved 50 dollars because of the membership (so it was "free"). So now for the year, I get access to certain items with an extra discount which is nice. But there is more!!! Once I looked over the dashboard (yes, you get your own dashboard) there are a few more perks that come with the membership: 1. There is an assortment of free trials for decent amounts of time that you can dip into. 2. You get 60 days instead of 30 days to return things, so try and buy to your heart's content (you break it you buy it) 3. I'm impatient when it comes to shipping. If I'm laying to some good money I want my product immediately. But we all know everything isn't in stock, so two-day free shipping is a perk, not bad, and on part with Amazon Prime. 4. There is also a rewards point thing that you get discounts and rewards depending on how much you spend, and that brings us to the bad part. Now the only thing that I don't like about the membership (and it probably isn't even their fault, I'm sure it is some arrangement with Apple) is that those points that you get, well, you don't get them on Apple products (and where does most my money go?) so for all the money I spend on Apple Products they don't reward me for the future. Beyond that, I have nothing bad to say, especially since it was at no additional cost in my case. Oh, and don't forget, for like 130 dollars more you can get the tech support and warranty package which does include Apple Care+ so that looks like a great value also.

I've been very happy with my Best Buy Plus yearly membership. The membership has already paid for itself through exclusive member discounts, special pricing on electronics, and access to great deals throughout the year. I also appreciate the extended return window, which gives me extra peace of mind when making larger purchases. The membership makes shopping at Best Buy more convenient and rewarding, especially for anyone who regularly buys technology, appliances, or accessories. Overall, it's been a worthwhile investment, and I plan to renew my membership when it comes due.

I have had this service for a while and at first I wasnt sure I needed it. After becoming a regular best buy customer for my personal and business tech shopping I can't say enough good things about it. I have had complications with products and tons of returns and drama and the best buy staff treated me wonderfully the whole way. From helping me shop to refunding the difference to me when the prices go on sale it's a heck of a good membership if you use a lot of tech. Plus I don't have to contact the manufacturers most of the time. Best buy had me covered with replacements and last minute sourcing of low stock items near and far. Long return windows and insurance options for sensitive hardware. Cash back on purchases I could go on but best buy isnt paying me lol. You get the idea. Good service.

I recently signed up for My Best Buy Plus, and overall I’ve had a really positive experience with it. The membership costs $49.99 per year, and for me it quickly paid for itself through the perks. The biggest benefit is the extended 60-day return and exchange window on most products. That alone gives a lot of peace of mind when buying electronics, since it’s nice to have extra time to test things out and make sure they’re the right fit. I also like the exclusive member pricing and occasional special deals — I’ve already seen a few discounts that made the membership worthwhile. Another feature I appreciate is access to member-only sales and promotions. Sometimes the discounts aren’t huge, but when you’re already planning to buy something, it’s a nice bonus. If you shop at Best Buy even a few times a year, those savings can add up. That said, the benefits really depend on how often you shop there. If you rarely buy electronics or only make small purchases, the membership might not feel essential. But if you’re someone who regularly buys tech, accessories, or appliances from Best Buy, the extended return period and member pricing can make it a solid value. Overall, My Best Buy Plus is a worthwhile membership for frequent Best Buy shoppers. The longer return window, exclusive discounts, and occasional member perks make it a convenient upgrade for anyone who already prefers shopping there.

I’ve had the My Best Buy Plus membership for a while now, and overall it has been worth it for me. The biggest benefit has been the extended return window, especially for electronics where sometimes you need extra time to decide if a product is the right fit. I also like getting access to member pricing and occasional exclusive deals that actually save a decent amount over time. The free shipping and tech support options are helpful too, especially if you buy electronics or accessories regularly. The membership feels more useful for frequent shoppers than for someone who only shops a few times a year. One thing I think could improve is offering more consistent member-exclusive discounts throughout the year instead of mostly during major sales events. But overall, if you shop at Best Buy often, the membership can definitely pay for itself.

I signed up for the Best Buy® – My Best Buy Plus™ Yearly Membership, and so far it’s been worth it for how often I buy electronics and accessories. The biggest benefit for me has been the free 2-day shipping with no minimum, which makes ordering online really convenient. I’ve also taken advantage of the member-only pricing, and those discounts can add up pretty quickly—sometimes enough to cover the cost of the membership in just a couple purchases. Another underrated perk is the extended 60-day return window. That extra time makes a big difference when you’re buying more expensive tech and want to make sure it’s the right fit. Pros: Free 2-day shipping (no minimum) Exclusive member-only deals and pricing Extended 60-day return window (huge plus) Early access to some sales and events Can pay for itself if you shop there a few times a year Cons: Annual fee (~$50/year) Not worth it if you only shop occasionally Some deals aren’t dramatically better than regular sales Bottom line: If you’re someone who buys tech, accessories, or appliances from Best Buy even a few times a year, this membership is a solid value and makes shopping easier. If you rarely shop there, it’s probably not necessary—but for regular customers, it can easily pay for itself.

This program nearly paid for itself on its purchase day alone however make sure you ask more questions when joining from a skilled employee. The employee I worked with made a point to bring up Black Friday price matching when I had to shop before the holidays. Knowing this was coming is why I signed up. Instead they ONLY price match Best Buy prices during that window. I got lucky today and two of my items finally dropped on their site likely due to manufacturer choices, however to begin with the prices weren't competitive and the fact that Black Friday Specials wouldn't be valid from other retailers was a shock vs how they solid it. Also there was no price match button on my recent purchases so I had to take the extra step of calling to get the money back. The in store sales rep also said it happens automatically when Best Buy discounts. From the chat I had today with the phone support. It does not. You have to be far more diligent to check on pricing during the match window. I am that kind of shopper but I could see some folks not being that in sync with checking back. All and all, with the recent price match money back, it was worth the membership this year. It will depend on how much Best Buy shopping I plan on next year if I decide to renew.

I haven't been able to use it. I made a return of a lousy expresso machine that I purchased on a "deal of the day" offer and since I don't live on USA I couldn't return it before the 15 days time. The cashier lady talked me into this to get some sort of compensation

I recently signed up for the Best Buy Membership, and overall, I’ve had a great experience. The benefits are very useful, especially if you shop for electronics often. I really like the exclusive member discounts and the extended return period, which gives me peace of mind when making big purchases. The customer service has also been helpful and professional whenever I had questions about my purchases or warranty coverage. The rewards system is a nice bonus because I can earn points and use them toward future purchases. In my opinion, the membership is worth it if you regularly buy tech products, appliances, or accessories. It helps you save money and provides extra protection for your purchases. I would definitely recommend it to anyone who shops at Best Buy frequently.

The My Best Buy Plus membership has been worth it for me. I shop at Best Buy often enough that the added benefits make sense, especially the member pricing, faster shipping options, and extended return window. It has already come in handy on a few purchases, and I like having a little more flexibility if something does not work out. It is not something everyone needs, but if you buy tech, accessories, or open-box items from Best Buy more than once in a while, it is a solid value.

I shop at Best Buy for all of my Tech needs but I had never purchased the membership. After having a nightmare experience from the PitBoss Sportsman grill which was a housewarming gift from my uncle I thought I had no recourse. The Pit Boss Manufacturer said all issues must be addressed directly to them and that they did not take returns. The grill had only been used once and the 2nd use would have been on Thanksgiving day which is when it completely died. I was devastated because my husband had recently taken ill and the one thing I wanted to do for him was give him a Thanksgiving Day dinner for him to remember. After a lot of correspondence with the manufacturer I reached out to My Uncle who ultimately contacted his local Best Buy store in Savannah. He was instructed that I reach out to my local Best Buy in Snellville. At this time I was emotionally drained and had very little time between my husband’s treatments frankly I was bracing myself for another less than optimal outcome. As I found a moment to visit my local BestBuy I realized I didn’t even have the energy to explain all that I had been through with the manufacturer. But somehow the few word that I did say to Stephanie, the store manager was enough. She warmly and efficiently explained my options. She highly recommended that I consider a membership to prevent any hassles like I experienced to ever happen to me again. I knew she genuinely wanting to fix my problem. I had to leave that day due to time and said I would return in a couple days. Ultimately I returned and ended up purchasing a membership, exchanging and upgrading to the QLED 75 in Samsung. The TV was such a hit at home that I followed up with a 2nd purchase of the exact same TV for a 2nd room in my home. Both of which are protected under the membership. Thanks BestBuy and Store Manager Stephanie. I can’t express enough how much you have helped me.

Review of My Best Buy Plus Membership My experience with the Best Buy Plus Membership has been quite positive. The membership provides several useful benefits that make shopping for electronics and appliances more convenient and cost-effective. One of the most valuable advantages is the extended return and exchange period. This gives extra time to test products and decide whether they truly meet expectations. The free two-day shipping on many items is another major benefit, especially when purchasing electronics online and needing them quickly. Another highlight of the Best Buy Plus Membership is access to exclusive member pricing. Many products are offered at discounted rates for members, which can lead to noticeable savings over time. In addition, the membership occasionally provides special deals and early access to certain promotions. Customer service and support at Best Buy have also been helpful, making the overall shopping experience smoother. For anyone who frequently purchases electronics, gadgets, or home appliances, the Plus Membership can be a worthwhile investment. Overall, the membership adds convenience, savings, and flexibility to the shopping experience, making it a beneficial option for regular customers of Best Buy.

I had to return a 3d printer because it had motor issues and was out of the 30 day period, but with the membership I got to return it and get a new one. The new one works great. Maybe good to get after a big purchase.

I’ve had the Best Buy Membership Plus for a while now, and it’s honestly been a great experience. The perks make a noticeable difference, especially if you shop for tech even semi-regularly. Free shipping and extended return windows take a lot of the stress out of buying bigger items, and I really appreciate not feeling rushed if I need to make a return or exchange. One of the biggest highlights for me has been access to exclusive member pricing and deals. I’ve saved a decent amount on a few purchases already, which makes the membership feel worth it. The tech support and customer service have also been solid quick, helpful, and easy to reach when I’ve needed assistance. Overall, it feels like a membership that actually adds value rather than just sounding good on paper. If you’re someone who buys electronics, upgrades devices, or just likes having a little extra support and flexibility, Best Buy Membership Plus is definitely a worthwhile upgrade.

I was hesitant about the membership although the prices is very reasonable. I opted to get it and I love the idea of being able to return an item if you decide against it after purchase. I purchased a 75" TV and after it was delivered I was struggling to set colors and set it up. I was stressing about the decision of the brand and that maybe a should have gotten a different one. I felt at ease knowing that I could exchange it since I purchased the membership. After all I decided to keep the TV I purchased but just having the option to return it was a relief!

I purchased my membership in May 2026 and it has already proved its value. The representatives that helped me find what I was looking for (replacement AirPod Pros) explained to me that I would be able to get price-matched for my purchase if the price dropped within a 60-day window. This was not only true but also a very easy process. In my case, I was refunded $50 dollars (when the price dropped for Memorial Day sales) which was more than the cost of my membership! This experience and the extended 60-day return window make it well worth it, if you ask me.