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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers frequently mention the Massage Recliner Chair with Heat and Vibration Manual Overstuffed Recliners Soft is comfortable. The chair is well-received for its comfort. There are no cons to report.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this chair for our home specifically for my wife who has back issues. I was weary buying this chair site unseen but I have been pleasantly surprised in the quality and comfort this chair offers. The massage and heat functions are very nice. I love the rocking feature as well. The lumbar support is surprisingly good and I would recommend this chair to others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good recliner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dont like about this recliner is the arms are only held on with a zipper on 1 side and velcro on the other side and they keep falling down. Other than that its great and very comfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    workednwell at the start but after prolong sitting you can feel the massager through the fabric. also the side velcro for arm rests omwont stay in place.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality Chair - Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size was smaller than advised. Material isn't long-lasting, it's not high quality material. For 400 dollars the value of the chair is not worth it. Feels like it could break at any time. I'm 5'1 and my feet still hang off the footrest.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Velcro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but I didn’t know the arms were healed to the recliner with a zipper and Velcro. The Velcro could be stronger. I had to have my dad staple it on the Velcro side to fix it moving so much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice chair

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Comfortable. Had a few hiccups but Bestier came thru and was very helpful. Overall, I am happy with the chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Nice Chair/Bad Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chair but the massage function/remote was malfunctioning and eventually stopped working all together. I should have reported the issue right away but it started working. Now I've missed the return window. The chair os comfortable so guess I'll just recline in it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Love the heat massager and super plus at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    The Recliner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the recliner. Comfortable and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love price matching and great customer service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair for my husband’s birthday and Christmas gift and he loves it. I was kind of worried about not getting it on his birthday but instead we received it on a Saturday before we left home was glad about but the must of all I love that when I go on line the chair keep going down and call to get price match and they are good with helping me .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chair, except for one thing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 4 stars because for the most part, its a great chair. However, on the right side, the velcro is horrible. Whoever designed this chair shouldve zipped *both* sides of the arms, not just one! It wouldve been a lot less frustrating!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    nice chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, so comfy and relaxing. great color, great chair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chair massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice massage and it help me on the back pain that i had.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recliner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and well made. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With Gratitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gifted to a Police Station for the officers. THEY LOVE IT! Each officer takes turns after a long day at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome way to end the day. The product is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ..................................................

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad not great.............................................................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Massager chair is excellent I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous fabric massagers is excellent size is good I love this chair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never showed up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this chair December 1,2024 it was supposed to be delivered on the 6th of December, its now the 16th of December and no chair or no refund from Best Buy. I’ll never use this website for online ordering again!

    No, I would not recommend this to a friend
  • Customer reviews from Bestier

    User rating, 4.7 out of 5 stars with 25 reviews on Bestier.

    See all Bestier reviews
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