Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $212.99
The comparable value price is $229.99

Customer reviews

Rating 4.4 out of 5 stars with 28 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the CrossWave Multi-Surface Wet Dry Upright Vacuum, especially its cleaning performance, with users reporting that it effectively mops and picks up debris. The ease of use is another highlight for customers. Overall, the CrossWave appears to be a user-friendly and effective cleaning solution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I waited

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought this Bissel the very day that i knew it existed. It has made life so much easier. I am able to vacuum up all the dust and pet hair, instead of moving it around with a broom. The mopping aspect is just as wonderful. No more bending over and tedeious movements to hurt my back. Its easy to maneuver and easy to clean. Best purchase of the year!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very, very happy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a sizeable amount of flooring to clean. And, with dogs, cats and kids, there is always a need to clean the floors! I did a lot of research before I purchased this....cost was a big factor. After my first use, I will say that I'm very happy. I chose this model mainly because it's corded. I can't see getting a cordless model only because we have so much square footage and having to stop and charge before the whole house is finished seemed pointless since I'm already having to stop and refill/dump solution. Yes, there is a side gap where the brush roll doesn't clean, but I mange to solve that problem by using the front of the brush roll area in a forward motion. The finished results are amazing to me! Our floors are cleaner than they ever have been with no streaks. I love the self clean option as well - it really helps clean out the hair from the inside of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied overall. Super easy to use and works well for every day use. Easy to clean also. Only complaint is it is top heavy and tends to fall over and crash to the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacmop is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacmop is the best. I bought one for my daughter bc she has a dog that sheds a lot. And I have cats and dogs that make messes and shed as well. The vacmop does its job first vacuum then mop that simply. I recommend this vacmop for everyone who has furbabies and just to have for clean ups.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Crosswave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Does exactly what it is supposed to do! Ease of use, cleans well on hard and carpeted floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Replace traditional sweeping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to replace traditional sweeping and mop this is the ideal product to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Happy consumer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was iffy about purchasing this but I'm now 100% happy. Very easy to use and ,WOW, did it every do a great job on my floors and in half the time for the old mop and bucket.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell scores!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wet/dry vacuum is amazing! We love all the features and it is able to do hardwood and carpet. Just do the hardwood before the carpet! Peace.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Steam vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife she it so much,easy to use and its very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more with the ease of use and how well it cleans tile and carpet!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Get the Crosswave Pet instead

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an ok job of cleaning the floors, picks up lots of dust and dirt and hair, but not as good as the crosswave pet version that we used to have. There is no strainer to catch the bigger stuff and hair, so when you empty the water it all comes out together. I prefer to empty a strainer into the trash before I dump the dirty water. Also, I bought this version because it was supposed to just spray a little water, but it actually leaves more water on the floor than the pet version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum for the price and the wet dry feature is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell CrossWave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the CrossWave. I have a little OCD about keeping my kitchen floor and carpets clean. The CrossWave Makes it easier to clean and does a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it’s cute floor clean, especially dog hairs floor excellent and amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bissell Crosswave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo machine. Lightweight, long handle, easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Clean floors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about 3 weeks ago andhave used it once.I must say I was shocked at how dirty my water was. So with that being said, I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hard wood floor and get for carpet cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This thing works!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a big difference on how much dirt was pulled out of my floor>

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Ok product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used it for the first time. It mopped and picked up trash, but didn’t remove certain stains.

    No, I would not recommend this to a friend
    • Brand response from Bissell Team
      Posted .

      Thanks for your feedback. We're glad the CrossWave helped with mopping and debris pickup, but we're sorry it didn’t remove all stains. For tougher spots, using the recommended BISSELL formula and going over the area slowly can help. If you need more tips, feel free to reach out at https://support.bissell.com. bissell-us-ca

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use. Helps keep pet dirt under control.

    I would recommend this to a friend
Sponsored