Customer Ratings & Reviews
- Model:
- 3967
- SKU:
- 6597421
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the CrossWave OmniFind All-in-One Multi-Surface Cleaner for its cleaning performance. The machine is also appreciated for being easy to use, operate, and store.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Leaves floors soaking wet and does not get close to edges. No suction. Waste of money!!
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Hi Kat, we're really sorry to hear about your experience with the BISSELL CrossWave OmniFind. That’s definitely not the performance we aim for. Floors staying wet and poor edge cleaning could be due to a clogged filter or incorrect cleaning mode—our support team can walk you through a quick check. Please reach out at support.bissell.com so we can help make this right. Thank you for sharing your feedback.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum by far does great on any surface and is great with pet hair
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing easy to clean awesome machine family loves it!
I would recommend this to a friend Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance. Did not disappoint. Do recommend.
I would recommend this to a friendGrannie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this for my granddaughter and she love it so far
I would recommend this to a friendPoor suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will leave puddles of dirty water, very bad product
No, I would not recommend this to a friendNot user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work very well. Not easy to use. Ended up returning
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Thanks for your feedback, Jeff. We're sorry the CrossWave OmniFind didn’t meet your expectations. It’s designed to simplify multi-surface cleaning, but we understand it’s not the right fit for everyone. If you ever decide to give BISSELL another try, our team at support.bissell.com is happy to help you find a better match.
Do not recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you could buy 2 from some knock off site and they'll work the same. This will leave puddles of dirty water when you're done.
No, I would not recommend this to a friendNot good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in about a month. Not a good a buy
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Thanks for sharing your experience — we're really sorry to hear your CrossWave OmniFind stopped working so soon. That’s definitely not what we want for anyone using a BISSELL machine. Sometimes a quick reset or cleaning of the brush roll and filter can help, but if you’ve already tried that, our support team would love to help make it right.
Please reach out at support.bissell.com so we can assist you further.
Amazing product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing works perfect for my wife! Great gift that keeps giving
I would recommend this to a friendMuddy water puddling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked the first couple times. Now it just pools water from the intake. I am just wetting the floor and pushing water around. The product was only used 3 times and cleaned after each use. I ended up just sopping up with a towel and using swiffer mop
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great on my floor. If made is look almost like new.
I would recommend this to a friend Leaked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This began to leak water on the floor so we returned the item.
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Hi Barry, thank you for letting us know. We’re sorry the CrossWave OmniFind started leaking — that’s definitely not the experience we want for our customers. Leaks can sometimes be caused by an improperly seated tank or overfilling. If you’d like help finding a replacement or have questions, we’re here at https://support.bissell.com.