Customer Ratings & Reviews
- Model:
- 3967
- SKU:
- 6597421
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the CrossWave OmniFind All-in-One Multi-Surface Cleaner for its cleaning performance. They find it easy to use and clean. Additionally, customers have noted the product is easy to operate and store.
This summary was generated by AI based on customer reviews.
Quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product works perfectly can get the job done
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it was pretty good I havent used it often yet.
I would recommend this to a friendOkay with floors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do so well with carpet. Wanted for both floor and carpet.
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Thanks for your feedback. We're glad the CrossWave OmniFind worked well on your floors, but we're sorry to hear it didn’t meet your expectations on carpet. While it's designed for multi-surface cleaning, it performs best on sealed hard floors and low-pile area rugs. For deeper carpet cleaning, a BISSELL carpet cleaner might be a better fit. If you'd like help finding the right formula, please reach out at https://support.bissell.com.
Practical for spot messes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does take a bit to charge. Practical for spot messes.
I would recommend this to a friendBrand response from Bissell Team
Posted .Hi Arturo, thanks for your review! We're glad the CrossWave OmniFind has been helpful for spot cleaning. Charging time can vary, but for quicker use, we recommend keeping it plugged in between cleanups so it's ready to go. If you have any questions or want tips for getting the most out of your machine, we’re happy to help at https://support.bissell.com.
- Pros mentioned:Cleaning performance
Best decision ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with this vaccum definitely a cheat code to cleaning floors
I would recommend this to a friend Poor product. Would not recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not even deserve 1 star. It doesn't pick up dirt or debris very well & takes multiple tries. It also constantly dispenses cleaning solution with no way to stop it, so it leaves the floors soaking wet. By far the worst floor cleaner I have ever purchased! Would not recommend.
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Hi Jason, we’re sorry to hear the CrossWave OmniFind didn’t meet your expectations. Continuous solution dispensing and poor pickup aren’t typical, and we’d love to help troubleshoot or explore options to improve performance. Please reach out at support.bissell.com—we’re here to make this right.
- Pros mentioned:Cleaning performance
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing easy to clean awesome machine family loves it!
I would recommend this to a friend The best equipmente
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I real y like this producto. I have been able yo use it, and the resultado are wonderful.
I would recommend this to a friendDo not buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Leaves floors soaking wet and does not get close to edges. No suction. Waste of money!!
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Hi Kat, we're really sorry to hear about your experience with the BISSELL CrossWave OmniFind. That’s definitely not the performance we aim for. Floors staying wet and poor edge cleaning could be due to a clogged filter or incorrect cleaning mode—our support team can walk you through a quick check. Please reach out at support.bissell.com so we can help make this right. Thank you for sharing your feedback.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum by far does great on any surface and is great with pet hair
I would recommend this to a friendVacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance. Did not disappoint. Do recommend.
I would recommend this to a friendGrannie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this for my granddaughter and she love it so far
I would recommend this to a friendPoor suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will leave puddles of dirty water, very bad product
No, I would not recommend this to a friendCleaning
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like this at all very small and takes way to much to use
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Hi David, we’re sorry the CrossWave OmniFind didn’t meet your expectations. It’s designed to be compact for easy storage, but we understand it may feel small for some cleaning needs. For tips to make cleaning easier, please visit support.bissell.com. Thank you for sharing your feedback.
Do not recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you could buy 2 from some knock off site and they'll work the same. This will leave puddles of dirty water when you're done.
No, I would not recommend this to a friendAmazing product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing works perfect for my wife! Great gift that keeps giving
I would recommend this to a friendNot user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work very well. Not easy to use. Ended up returning
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Thanks for your feedback, Jeff. We're sorry the CrossWave OmniFind didn’t meet your expectations. It’s designed to simplify multi-surface cleaning, but we understand it’s not the right fit for everyone. If you ever decide to give BISSELL another try, our team at support.bissell.com is happy to help you find a better match.
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in about a month. Not a good a buy
No, I would not recommend this to a friendBrand response from Bissell Team
Posted .Thanks for sharing your experience — we're really sorry to hear your CrossWave OmniFind stopped working so soon. That’s definitely not what we want for anyone using a BISSELL machine. Sometimes a quick reset or cleaning of the brush roll and filter can help, but if you’ve already tried that, our support team would love to help make it right.
Please reach out at support.bissell.com so we can assist you further.
Muddy water puddling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked the first couple times. Now it just pools water from the intake. I am just wetting the floor and pushing water around. The product was only used 3 times and cleaned after each use. I ended up just sopping up with a towel and using swiffer mop
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great on my floor. If made is look almost like new.
I would recommend this to a friend
