Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1308 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the Pet Hair Eraser Lithium Ion Hand Vacuum's great suction, ease of use, and power. Many appreciate the battery life, overall performance, and effectiveness at removing pet hair. While some find the price a bit high, others wish for a wall mount option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,308 reviews
  • Rated 4 out of 5 stars

    Great pet hair remover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vac does a great job on my couches BUT the battery died before I was finished and it takes 8 hours to charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice for easy pick-ups

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job ... the only thing that could improve would be the charge life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery needs improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works. But the battery is no good and the charging time took so long to fully charge the battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big Bang for the Buck

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hand held vac i have ever owned.works great.cordless and low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell Pet Hair vacuum

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and perfect for any pet owner. Charges very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works okay, but it doesn't stay powered up long and it takes a long time to fully power up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy review not a product review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a best buy review not a review for ordered product.....I would give this no stars but cant! Delivery service stated package was delivered however package was never delivered to me. Bestbuy told me it was nothing they could do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Pass

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up great while it worked, won’t charge. I thought I was gonna love it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for about a month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a month. Now it turns on for about 1 second and then turns off. Best Buy has a ridiculous 15 day return policy. If you decide to take a chance with this vacuum, make sure you buy it somewhere else that has a more reasonable 90 day return policy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Hand vacuum. Battery life doesn't last long but its still good compare to other hand vacuums.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it worked better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for 5 min and then the batteries die regardless of how long you charge it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This vacuum sucks not in a good way.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't what I thought it was. The first time I used it didnt have the power to pick up random crumbs let alone pet hair. I thought it was because it wasnt fully charged. Even after a full charge it wasnt a good vacuum for anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elchamo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product I love it I would buy it again Ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working not even a few months after buying and had no suction. Waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bissell

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was decent at 1st. Then battery would stay charged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad one

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge don’t last for long. Customer rep mentioned that 24hr charging time give half hour of battery life. Don’t know if that’s true but not worth having it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crud

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. The battery died on me quickly and you cant take it back to store or send it back. They wanted me to take it to some other shop to drop off and have them fix it. No clue where the heck this shop was.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Out of The Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with charging straight out of the box (blinking red and green, which indicates an error). Called Bissell, and they were super unhelpful, so I guess I'm going back out into the madness to exchange this thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it in july 2nd and it stopped working 2 weeks later. I have to now take it back to BB in hopes that they can exchange it. Problem is I tossed the box thinking I wouldn't need it r woukd need to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and the box was tattered and the vacum was dirty. I took back to the store and reordered. The 2nd vacum again looked used with a tattered box. I requested a new item and the salesperson was not helpful.

    No, I would not recommend this to a friend
Sponsored