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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 679 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and protection offered by the Total Security (5-Device) (2-Year Subscription) product. They appreciate its effectiveness in safeguarding their devices and the lack of performance degradation. However, some users have concerns about the limited VPN data, occasional pop-ups, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 679 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its very simple set up no issues at all better then webroot and norton

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best security and antivirus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bidefender Toral Security for many years and it has protected my family's PC's Laptops, Tablets and devices without fail. Best Buy offers very competitive pricing on this software.

    I would recommend this to a friend
  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Great security product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Bitdefender for over 5 years. It's effective and unobstrusive. Would recommend this product for anyone seeking to provide security for either Mac or PC (I have both)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bitdefender Total Security renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this software for years. Renewing subscriptions can be expensive, but Best Buy's price was the best I could find. Downloading and activating went flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best virus protection you can get. Great price and lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price compared to anywhere else I've seen. Product is great for overall security and you can used 1 subscription for up to 5 separate devices. Great value overall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product and doesn't slow down your computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and doesn't slow down your computer. This is my second renewal. It really protects your computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price on Bit Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit Defender does a decent job of internet protection for the things I do online. Best Buy had a very good price on the 2 year subscription for 5 devices.

    I would recommend this to a friend
  • Cons mentioned:
    Vpn

    Rated 3 out of 5 stars

    Good Security with Lack of VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to give this product 3 stars simply because of the deceptive marketing. You technically do get a "standard VPN" however, the important part they leave out is it's limited to 200MB... Doesn't bother me as I have a different VPN service already. Other than that the overall Anti-Virus and protection are great. They hold up to the vast majority of known attacks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great anti-virus software at a discount price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bitdefender for a year & the price for its 2 years subscription at Best Buy us such a great deal, even better than at Bitdefender officialsite! I did the digital download in 2 minutes, no hassle at all, quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    antivirus software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for 5 devicies when on sale, also for 2 years vs standard single year

    I would recommend this to a friend
  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Bitdefender Total Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bitdefender Total Security for seven years and I have never had a problem with viruses or malware.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent!! Service, fast easy installation, all your pc cover

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Love this program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been Bitdefender for a few years now and will continue to use it. Runs smooth, easy to install and set up.

    I would recommend this to a friend
  • Cons mentioned:
    Vpn

    Rated 5 out of 5 stars

    Exceeding My Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great software. The only drawback is you get 200MB a day of VPN. If you want unlimited VPN you have to purchase the upgrade. Otherwise I love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Will purchase again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Will purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this anti-virus for more than 4 years now with no issues. Reasonably priced and e-delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is doing well as of now. So glad I purchased it from Best Buy because if I had bought it somewhere else, it would have been a catastrophe. I could not understand the directions that were given, but all I had to do was contact Best Buy and they installed it in no time. Way to go BESTBUY. You are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeti is one of the most recognized names in the game, and there's a good reason for that. The Tundra boasts the most impressive all-around performance of any model we tested. In our intensive insulation testing, the

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using bitdefender as my antivirus for years, does protect my laptops and cp

    I would recommend this to a friend
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