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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 679 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and protection offered by the Total Security (5-Device) (2-Year Subscription) product. They appreciate its effectiveness in safeguarding their devices and the lack of performance degradation. However, some users have concerns about the limited VPN data, occasional pop-ups, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 679 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t bug me like a lot of virus checkers always popping up. This one stays quietly in the background and does it’s job. Good for gamers as the lag it causes is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Yes, recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital download was sent within minutes of purchase. Easy to install and works as advertised. On sale for $30.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is doing well as of now. So glad I purchased it from Best Buy because if I had bought it somewhere else, it would have been a catastrophe. I could not understand the directions that were given, but all I had to do was contact Best Buy and they installed it in no time. Way to go BESTBUY. You are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just change to Bitdefender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed Norton for this one. Price for the devices and subscription is a good deal. Is not showing me a lot of notifications as Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using bitdefender as my antivirus for years, does protect my laptops and cp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still The Best In Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BitDefender is probably the most trusted security software there is, and consistently posts the highest marks in all testing. I've been using it for some time, and there was really no other option when my subscription was about due for renewal. It's installed on every Windows and Android device I own, and will continue to remain so.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent price and good AV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 device - 2 year sub, excellent price. Love the control panel and ease of monitoring all devices via it. Installed on android phone as well. No issues. Works as should.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase / download experience went very well. The product loaded without a problem and provides an extensive amount of security and options. Pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Will purchase again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Will purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as good as Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't had any major issues with this Anti virus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Really good security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bitdefender - Total Security is a great product for my phone and desktop. Really good security.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and easy. I feel safer and bitdefender blocks bad guys

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Product Review and Service requested

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and it gives me sense of security. However I am wondering whether to email with Product ID can be sent again. Accidently I deleted all three product key from my inbox and from deleted folder as well. I will appreciate for any help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Out There

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, have been using BitDefender for over 6 years, never had any issues on my PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Subscription for 5 devices. It is a little noisey but which good security softwares aren't. $20 per year divided by 5 devices = $4 per device per year. Great deal for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and seamless integration with windows and no perceptible impact on computer and device operations. It can be a little 'overprotective' in guarding against perceived threats but that can be corrected easily. This is my second renewal of BT - first time I had a 3 year license - with no infection or incursions on my systems ever. Great price, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    A Good Value With Easy Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this antivirus based on the number of good reviews and because the price for two years was a value. It installed easily and I have not had any problems with the antivirus.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bitdefender is the best antivirus software. I love all the many features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good security defender

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good and also got it for a good price. lots of features that came with the security. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to load, but effective! Bitdefender is normally WAY overpriced, but this was quite a deal! Thanks, Best Buy!!

    I would recommend this to a friend