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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 104 reviews

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86%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Microsoft Lumia 635's ease of use, price, and operating system, citing its user-friendliness, affordability, and responsive performance. Many appreciate the phone's features and overall performance for everyday needs. However, a significant drawback reported by customers is the lack of a front-facing camera and limited app selection compared to other platforms. The absence of a flash is also mentioned as a shortcoming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 104 reviews
  • Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    Great Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, the sound, clarity, and the ability to navigate . My only issue is that it has no facing camera. If it had that I would've given it five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone great price and can do same thing people with $200phone can do , GPS,text,talk,photo,videos internet and much more I have one and my friend does too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This phone is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would like a windows phone coming from a android. But with the help of a coworker who has this phone, she talked me into buying it. I really love the phone, Cortana is very useful and has even entertained my daughter sometimes with jokes and singing songs. The phone never has connectivity issues which is one of the reasons I needed a new phone. I am enjoying this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    Grt 4 the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only $50! Does everything my android phones did, just has a very weak pixel camera n didnt have some apps avail on ios/Android. But battery charge lasted 4ever!!

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    Good phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of them for my mother, and she enjoys it.... If you are used to android the phone will be confusing at first but it's a nice phone ( No front Camera)

    I would recommend this to a friend
  • Cons mentioned:
    Flash

    Rated 4 out of 5 stars

    Ok Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone but I prefer a android phone as you can get more applications with it that you cannot get on this phone. This phone does not have flash but it is still ok for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    Overall good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot to the phone but it is easy to use. I wish it had a forward facing camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish I could get everything I had on my kyrocera but its working good.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is solidly built, interface is bright and fast, but the app store is barren.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use. It has a nice camera.

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 3 out of 5 stars

    This is a great phone for a new user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said this is a great phone for a new/ young user, but it is very hard to find a case for it (I checked best buy and other merchants and no one had one) and with that being said I bought this for my daughter and she dropped it after a week and the screen broke because she didn't have a case. I would recommend to look into cases before buying this but it is a good phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for $50 on sale from the normal $100, For the price i am fairly impressed with it so far after owning for about 2 weeks. The only downfalls are minimal windows apps, no camera flash or front facing camera. I do however love that it will read and let me respond to text messages through Bluetooth which is great for me because I drive a lot for work! Cortona seems to work better than iPhones Siri in my opinion but does take some time getting used to exactly how to word reminders so she marks them correctly. I would recommend to a friend but maybe tell them to get a better version with possible flash and dual camera.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could get more apps but is fine right now for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun RingPlus phone, for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activated on RingPlus without any trouble. Nice way to try out the new Windows Phone 10 beta and see how it compares to Android. I like the translucent swappable backs, removable battery, and SD card slot. Kind of cracks me up that the fancy phones don't have these things anymore. Sure, the phone could be better. But for the price it's more than acceptable. Combined with a free RingPlus plan, it's a real slick deal :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All applications are so easy to pull up on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having many Android based phones, I decided to give a windows phone a try. While not all apps are yet available for the windows phone, most or similar are. This Nokia 635 is an awesome phone for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great starter touch phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've had a touch screen before, my daughter has not. I saw how much she loved her Nokia Lumia 635 so decided to get one. I have to say that at first it was a little difficult to figure out. Then I started to get used to it n have found it to be the perfect phone for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really nice some ppl think it looks like an iPhone . I think it has a variety of great apps and the screen responds excellent. Its working with boost mobile $45 a month 5gb and it's been more then enough. i use it alot and I haven't gotten close to 5gb. I've seen ppl say that the phone doesn't have alot of memory space But 8ve been saving everything on the phone without SD card with out running out of room the only thing that I would say is kinda wack is you have to go to the actual YouTube website to use it but since I have my tablet it hasn't bothered me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipped Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mother. She wanted a flip phone but I told her that since she uses a tablet, this phone should be easy to use. It shipped quickly, but naturally, Mom hasn't gone to the store yet to get it activated, so I can't comment on anything other than shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4g phone at very affordable price, pleasantly surprised with this windows phone.

    I would recommend this to a friend