Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 104 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Microsoft Lumia 635's ease of use, price, and operating system, citing its user-friendliness, affordability, and responsive performance. Many appreciate the phone's features and overall performance for everyday needs. However, a significant drawback reported by customers is the lack of a front-facing camera and limited app selection compared to other platforms. The absence of a flash is also mentioned as a shortcoming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Rated 4 out of 5 stars

    love this phone but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a great buy at $50 on sale. I wanted a new phone since I was switching from Virgin Mobile. I was enjoying the phone but found out alot of the Google Play apps are not available in the Microsoft store, not even the Chase App. I figured out a way for the Chase mobile website to finally recognize my device. I miss some of the apps but hoping more users will buy the Microsoft phone so they will make them available. Phone quality is great. I really like the tile layout and that the apps are alphabetized.

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 3 out of 5 stars

    Good phone, but with some glitches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for about two months, and I really liked it, that was before I dropped it, it was just like a foot and since that happened, it has stopped working all of a sudden, it will become all blurry on the screen, and impossible to use. It is good for a first smartphone, but you have to be extra careful with it. I really did like this phone, I just wish that I am able to open my messages, and use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    confussing OS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a good phone for me since I have Windows 8 on a laptop: Wrong, this is the most annoying phone to figure out, not user friendly, I need to read the manual every time I try to do something. HATE IT . I would not recommend this to any one who is patient limited. Threw it in the trash, wasn't worth 50.00 to be mad all the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.very cheap and doesn't cost a bunch.

    I would recommend this to a friend