Customer Ratings & Reviews
- Model:
- SHP65CM2N
- |
- SKU:
- 6542981
Customer reviews
Rating 4.4 out of 5 stars with 696 reviews
(696 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.4
Rating 4.4 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 500 Series dishwasher's quiet operation and effective cleaning performance. The convenient third rack is also frequently praised for its usefulness in organizing silverware and small items. Many appreciate the ease of use and operation of this model.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Bosch Dishwasher from Outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very pleased with our Bosch dishwasher. Far superior than the one it replaced. We had a very positive experience with the Outlet store. We needed to buy a couple of parts at the hardware store that probably would have been with it if it was new.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happy with this purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher but there is some moisture left after the cycle.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Working great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works like it's supposed to. It's a dishwasher that works like it's supposed to
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Worse Quality and Less Features for More Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You spend more money because you THINK you are getting a higher quality product... Worked for a whole 17 days... just long enough to be outside the return window! Then all the lights turned and nothing works...took 5 days for the Bosch tech to come out, once he discovered it was a component failure he didn't have the parts with him. Now they are saying the soonest he can come back is another 9 days, parts are available now, but because they have 2 technicians for the entire state that is the soonest any tech is available. Cannot take the dishwasher in anywhere for faster service and cannot do the work myself. Got the extra Geek squad 5yr warranty... but that doesn't come into play the first year (so really a 4 year) they cannot come out any sooner than 10 days if they would come out. As for the dishwasher when it is functional, there is nothing on the dishwasher unit to show the time left or the time left on the wash, just a red light to say it is running, you need the application on your phone to see where it is on the cycle. So if you want to know how long the cycles you selected will take or how much longer until it finishes, everyone in the family will need a smart phone tied to the Home Connect Application. Spouse was not happy about that. Capacity seems less than our previous LG dishwasher, a lot less features as well. So in summary, this is the most expensive dishwasher I have purchased, it is the lowest in reliability I have ever experienced, and it has the least number of basic features... which I was willing to deal with for the higher quality that I thought I was getting...
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ErikK, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate party as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you.
Rated 5 out of 5 stars
Bosch is best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this dishwasher. It’s quiet, easy to load, and the door opens at the end of the cycle to keep it from getting moldy.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive and cleans dishes thoroughly. It’s so quiet we can’t hear it at all. We like the small light that shines on the floor to indicate that it’s running.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sales service and follow up. We were kept abreast of the progress of our order and we were allowed to schedule the installation at our convenience.
I would recommend this to a friendRated 5 out of 5 stars
Cleans and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever owned. Pricey but absolutely worth it. Tons of space, cleans extremely well, quiet, and looks nice.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job cleaning dishes. I like that it’s super quiet!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Bosch dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job cleaning, very quiet. I have not figured out how to. Optimize drying but only used a few times so far.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Most have
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dish washer has been wonderful. And bestbuy was the best price with everything included.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher holds a lot, is easy to use and looks great. It cleans well and really what more can you want?
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with our new dishwasher. Cleans great and is super quiet while doing it!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
No title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy to replace my Frigidaire with this Bosch dishwasher. Works great!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and very little noise for this money saving dishwasher
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Defective: Slow Leaking /Clueless Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing great things about Bosch 500 dishwashers, I bought this on Dec 1st. It was delivered yesterday afternoon (Dec 11). I turned it on today morning (Dec 12) to clean dishes for the first time, and used their provided soap pods (Finish brand). This washing machine turned out to be defective, and started leaking slowly. I chatted with customer service multiple times for an exchange+installation date; they were clueless and had no idea about the rescheduled date/time. They kept replying with irrelevant scripted replies. I called the 800-433-5778 number to schedule an exchange for a working non-defective dishwasher and was told to call back in 48 hours. It shouldn't be this hard to take care of customers who have got defective items, post-purchase. I will update this review based on how this turns out. But, right now, I am very disappointed at getting a defective dishwasher for a premium price, and the shoddy customer service from Best Buy!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Arul, thanks for sharing your review. We're truly sorry to hear about your experience with your Bosch dishwasher. Your feedback is incredibly valuable to us as we are committed to continuously improving our products, services, and overall customer experience. If you would like to provide additional details or need product assistance, please don't hesitate to contact our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com. Thank you for reaching out.
Rated 1 out of 5 stars
It is horrible with light stuck on food.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never write reviews but had to on this one. I purchased the washer a few months ago based on the great reviews and quietness but although it is very quiet it has a bad design for fitting the dishes plus it is horrible with light stuck on food especially on utensils. Not sure why others have recommended this washer unless mine is defective but I do not recommend it at all. I had a GE Cafe series before, I should have replaced with same one I had, it would have been less expensive.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AnabelleR, thanks for sharing your review. We're very sorry to hear that your Bosch dishwasher has not met your expectations. Your feedback is valuable to us as we strive for continuous improvement. If you need to schedule service, our customer care team is here to help at 1-800-944-2904 or you can find local authorized servicers on the Bosch website. Thank you for reaching out.
Rated 1 out of 5 stars
concerned
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is leaving my glasses and silverware with a lot of soap residue. It's brand new! I am even using a Rinse Aid to try and help....nope
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TerryR, thanks for your review. We are sorry to hear that your dishwasher is not giving you the best possible results. If you need help with rea-time troubleshooting or locating authorized service providers in your area, please call our Customer Support team at 1-800-944-2904. We are here to help. Thank you.
- Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 4 out of 5 stars
Overall a good purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like it. Cleans very well. Initially pairing it with phone was a problem...kept getting hung up on network issue. Eventually it just worked. Love the 3rd rack. Sometimes just take out the standard silverware basket to make room for larger dishes and bowls. There was a learning curve for me on this since my prior machine was many years old. Don't care for the top rack for glassware. Some rows missing elevated sections to keep glasses from falling over into each other. Racks have numerous flexibility options, but don't use them really. If you move the top rack down, the full size plates hit the arm above. If you move the top rack up the tall glasses don't fit. Seems like it's been a bit over--engineered in terms of flexibility and internet connection. VERY quiet. Need to check for light reflection on floor below to make sure it's on. Overall, pleased with purchase, except for the top rack.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Flexible 3rd Rack, 44dBA - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
so far so good with this dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher! But keep in mind we've only had it a few weeks - here's hoping I still love it 5 years from now! The features I really like: my first test - we can load knives with peanut butter or cream cheese residue & they come out perfectly clean - I also like that the door pops open at the end of the cycle to allow steam/water to evaporate, so dishes are perfectly dry - the shallow third rack at the top is extremely useful and it's so quiet we can't hear it running. We haven't been able to connect it to our wifi - but also can't imagine ever needing to control our dishwasher remotely.
I would recommend this to a friend























