Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99
Clearance
The comparable value price is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 500 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and effective cleaning performance. Many appreciate its ease of use, the convenience of the third rack, and the ample capacity it offers. However, some customers have expressed concerns regarding reliability, the control panel, price, and cycle time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 612 reviews
  • Rated 5 out of 5 stars

    Updated Bosch dishwasher replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is definitely a step up in the sense that there are no physical buttons which can break or malfunction. Instead it has haptic touch controls! Perhaps a little quieter too - includes wireless and / or remote access for the connection to the dishwasher over WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with the Bosch dishwasher. It replaces a 13 year old unit so the technology and efficiency, both energy and water use, are so much better. And it's so quiet! Sometimes I have to check to see if it's on. The only thing I would change is being able to do a time delay directly on the unit rather than having to install the Home Connect app. Dishwasher was pricey but I anticipate that it will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade, great dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher I’ve ever had. Granted, the only dishwashers I’ve used have been from the 1980s. We can fit many more items that we fit before, meaning we’ve generally from running a dishwasher daily to every other day, cutting back on our energy and water usage. I love the silverware tray up top. I also love the feature where it pops open to air dry at the end. Our plastic containers dry so much faster this way. Also, being able to program a complex “favorite” routine is great! We’re not limited to singular options any more. I also love the indicator light and the app that tells you when the program will finish running. So far, it’s reliable, quiet, and efficient. Everything is clean and sanitized. It has a nice, sleek look. I can’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cost Evens Out!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't think we could afford a Bosch, but the free installation means this Bosch is only a tiny bit more, in total, than the other dishwasher brands that had lower sticker prices but didn't include installation (which was $268 more)--and those other dishwashers had much lower reviews. Bosch really is the best. Super powerful and quiet (almost silent), and love the stacking racks. Our old dishwasher broke down after 20+ years and flooded our kitchen. Hand-washing drove our water bill sky-high (dishwashers conserve so much more water than hand washing). But Best Buy made everything super easy with online purchase and installation scheduling. We put it on our Best Buy card with zero interest for 18 months. Can't beat it! We don't need the app for remote control, but it's there if you like that. Our installation guy was a top professional--I see other reviewers weren't fond of their installation service, so we got lucky there. LOVE this dishwasher! Soooo glad we went with Bosch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertised

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. No problems loading. Holds long stem wine and martini glasses. Everything fits so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra Quiet Dishwasher! Excellent Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra quiet dishwasher, sometimes I am not sure it is actually running. Dishes come out clean and dry. I only have 3 knocks against it and 2 of them are opinions. The first real complaint is the lower drawer. It jumps off track very easily. My 2 opinions are that the utensil drawer for the lower drawer is small as I believe Bosch wants you to use the 3rd tray for utensils. The other opinion is having to use the app to do a delay wash. I would prefer to press buttons to set a delay wash, again this is just an opinion as the app works fine. Great dishwasher overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still one of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and does a good cleaning job. This is our second Bosch and i recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Easy Delayed Start

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware if you use a delayed start, look at a different brand. We would have considered a different brand had we known what we do now that we own the thing. We knew it didn't have a delay start button, but were led to believe you could program the favorite button to do a delayed start. However this is not the case as of Feb 2025, you can program the favorite button for apparently everything except the delayed start. This leaves manually setting up the delayed start in the app the only option which is a nuisance when not everyone in the house has access to the app.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Thank you for your review. We appreciate this feedback and have forwarded your comments to our design team for their review and consideration. If we may help with any other service needs, connect with the Bosch team directly. Thank you! BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Great Dishwasher, needs external "I'm finished" li

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product. The top rack works great, keeps spoons from nesting to each other, has plenty of space for utensils. Also the outside rows can drop and give you 1/2 - 3/4 In. of extra depth. Bottom rack is great for plates, so-so for bowls, it's like the tines are just a fraction off from allowing proper fitment. Middle rack gobbles cups & glasses easily. Super quiet and it will send your phone a text when finished, but I wish there was an external indicator to show it was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality dish washer. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Heaven

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month and we couldn't be happier. Bosch dishwasher is the bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and needed to replace an abused GE that came with the house. Having purchased the previous version of the 500 series at our last home about 2 years ago and absolutly loving it, we decided to get another. There are some small changes to this version but overall it's a great machine. It's super easy to install, quiet, and efficient. The addition of wifi at the same price point as before is a nice touch. Some of the buttons/options have been removed from the touch panel on the dishwasher in favor of wifi controls so if you use a non-standard cycle you'll have to set it up via wifi first but after that it's just a simple power+start button press to get things going every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Half good - Half bad!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes dishes well, however, the whole non- instruction booklet thing is a pain. Every load washed is sort of a mystery because we don't know how to use it! Please advise Bosch that there are old folks who depend on that instruction booklet because they are very limited in their computer skills.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First year issues. Could have been a 5 star.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Very quiet compared to other brands. Good but not great job cleaning. Not Good: Overly complicated WiFi features. Shipped with a cracked drain hose. 1st service call. Developed issue of starting then stopping after 1 minute. 2nd service call. Now, after 7 months of use, has same problem. Waiting on 3rd service call.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi, Thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Great dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Bosch dishwasher. The first one is 12 years old and running perfectly. The new one is great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super quiet dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quiet dishwasher. Sometimes a bit quirky with the controls, however. Nice look and feel in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch Dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dishwasher by far exceeded my expectations, it is the best dishwasher I have owned. Spotless dishes, dry plastic with no water residue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY DISHWASHER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dishwasher. And the installation was great and installer explained everything perfectly. Couldn’t be happier dealing with Best Buy. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accommodating and Reliable - Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Bosch dishwasher I have purchased and am very happy with it. The first was a 300 series and we couldn't take it with us when we moved. So at the next house I thought why not a 500 series? Very happy with the sleek design, buttons/control located on top, and no handle/bar accidental hitting or hang-up on the bar on your pants, wrist, etc. As expected the dishwasher is very quiet, and dries dishes very well. Have become dependent on that 3rd rack, like the RackMatic features and the flexspace tines. Our dinnerware is fiesta ware which is thick. So some dishwashers don't really accommodate dishes this thick, but this one does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so quiet but there’s no button to set schedule to work…. You can set the timer to use app only.

    I would recommend this to a friend