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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 500 Series dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and capacity, along with the sleek design. However, some users note that cycle times are lengthy, and a few have experienced issues with reliability and an unusual odor. Concerns have also been raised regarding fingerprint resistance and the intuitiveness of the controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,469 reviews
  • Rated 5 out of 5 stars

    Bosch dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. So quite don't know its running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bosch 500 Series Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! It is so quiet that you only know it is running when you walk over to it and see the red light indicator on the floor. The wash cycle takes longer than my old washer, but it seems all of the newer more efficient washers have a longer cycle. I would recommend this washer as a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch = Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bosch is the best. Delivery guys were great and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well in existing counter cavity, works as advertised, seems to wash much better than our old (") brand. Now to see how efficient it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an LG dishwasher with this one! Parts inside are of higher quality than the LG

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher was bought too replace an older and lesser grade model from Bosch. This one is so quiet. We are finding ourselves looking on the floor from time to time to see if the red light that shines down to indicate the dishwasher is on is still lit!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we will have to return it. It’s brand new and It doesn’t clean well, even in the strongest wash. It is not finger print resistant, so we have to clean it every time we touch it.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Rosa, Please accept our apologies for any problems you are experiencing with your dishwasher. The following tips may help you achieve better cleaning results.

      1. Make sure the dishwasher filter (located at the bottom) is cleaned regularly. To learn how to remove it, refer to your owner's manual. To remove debris, wash it with soap and a soft brush under running water. 
      2. Make sure there is enough space between items when loading. Ensure that the spray arms can move freely after loading the dishwasher. 
      3. Add rinse aid. Review your owner's manual to learn how and where to add rinse aid. Rinse aid helps water droplets slide off dishware so water marks can't be seen. 
      4. Clean your dishwasher's spray arms. Make sure there are no blockages in the holes by running it under water. To remove debris from the holes, use a toothpick.
      5. Run a dishwasher cleaner through the dishwasher (Finish dishwasher cleaner, or Glisten Dishwasher Magic can be used).
      6. Make sure you are using the appropriate amount of detergent per the instructions.

      Our Bosch Customer Support team is available for real-time troubleshooting and assistance. They can be reached by calling 1-800-944-2904. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    This dishwasher stinks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the appearance & how quiet the dishwasher is. BUT - the dishwasher smells when there are dirty dishes in it! I find I need to rinse the dishes to prevent any odors… I had my Whirlpool for 16 yrs and and it NEVER stunk! I bought a Bosch cause it was supposed to be the top of the line…boy was I fooled!

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Nana6, thanks for providing your review. While we're glad to hear you love the appearance and quietness of this model, we're sorry you're experiencing an odor issue. If this issue persists, we do recommend running a Quick Wash or Rinse/Hold cycle if you're gradually loading and holding dirty dishes in the machine until you're ready to run a full cycle. This will prevent odor build up. We also recommend periodically running Finish Dishwasher Cleaner. Here's a link to our website that will provide some additional tips: https://www.bosch-home.com/us/owner-support/get-support/support-dishwashers. If you need more help please call our Bosch 24/7 customer support at 800-944-2904. We'd be glad to help. Thanks again. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a little over a week, but really enjoying it. Quiet, has a neat light that projects on the floor when it’s running, and has a ton of space. I got this to replace my old dishwasher (that was only two years old..different brand). Family swears by Bosch and I’m happy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review of Installation of Bosch- 500 dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bosch 500 dish washer is much more quiet than our older GE dishwasher. The installation service was great. It was done by Antonio in an efficient and professional manner. He is very experienced and new what he was doing. I will definitly be shopping and using your service personnel again. Great Job

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quietest Dishwasher Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet dishwasher; love that feature. However, if you choose normal wash the inside of the dishwasher is still very wet at the completion of the cycle; the only way it dries if Auto Air is selected. Also the racks are very difficult to load all of the dinner dishes even for a small family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and good experience and reasonaable price and I was treaed like a family with full knowledge of sales experinece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our first Bosch so much when we bought a new home, We went out and replaced the current dishwasher with a new Bosch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as sturdy as previous model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dishwasher to replace the previous generation, because that stopped working. I do not like the racks on the inside. They’re very cheap compared to the previous model. I wish I would’ve kept the racks from the one that broke and put them in this model.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi SJP17, thanks for your review of model SHPM65Z55N. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this dishwasher has not met your expectations. Please know your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, call Customer Care at 800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New generation technology. Make sure they explain how it works, though. It's different from models made 15 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bosch Model 500 Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy service. I ordered a Bosch model 500 Dishwasher on the BestBuy Website for delivery to my local store. Delivery was quick and pickup was easy! Superb process! The Bosch 500 Dishwasher was simple to install with basic knowledge and hand tools. Very quiet with multiple adjustable racks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing drying function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a decent job as far as washing dishes but does not dry - either by it's own function or with the 'auto dry' - where it opens the door. My less expensive Ascenta from years ago does a much better job. Too bad as I was looking forward to getting this nice unit - rather disappointed by it's performance

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Dear Valued Bosch Customer, we're sorry to hear you're not getting great drying results. Here are some tips that should help:
      1) Fill the rise compartment with Jet-Dry.
      2) Adjust rinse aid dispense amount according to the water type in your area.
      If you have any additional questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid dishwasher. Loading dishes is not as easy as my old whirlpool but everything else has been an improvement

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with the Dishwashwer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dishwasher. Using the top shelf for silverware is very convenient. I bend over less. There is more space on the lower shelves. Overall impression is the appliance is very quiet and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Dishwasher

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is beautiful and I don't say that often about a dishwasher. Top control hidden buttons is the best!

    I would recommend this to a friend