Customer Ratings & Reviews

Installed this item myself and found it to be an easy install. Post installation it has been doing a great job cleaning our dishes.

Quietest dishwasher I’ve ever had. Cleans great, no need to rinse - just load and start.

Don’t buy anything other than a Bosch Dishwasher. The other brands can’t compare.

SILENT TEXTs when completed NO SPOTS CLEANS BAKED ON FOOD NO RINSING THIRD UTENSIL DRAWER

I love everything about it! It cleans dishes spotless and I don’t have to rinse dishes bf loading.

We are very happy with our new Bosch dishwasher! This model has all the features, it’s very quiet, and has exceptional drying.

This dishwasher is very quiet and no spots are left on my dishes. Very happy with this purchase!

Love this dishwasher. So quiet, hard to even tell it’s running. No regrets on this purchase

After a decade of solid performance, the previous Bosch dishwasher started kicking out E5 error codes. Frequent cleaning cycles and ensuring the filter was clear helped, but with the upcoming holiday and baking ALL THE THINGS (I love to bake, and practice mise en place when I can), plus potential flu season, I did not want to risk a dishwasher on the blink. I love to bake. And cook. I do not love heaps of dishes. Had a service call, and the tech advised it would be better to replace the machine. Sigh. I searched Consumer Reports and this was the top recommended model. I hunted around for the best price, and Best Buy was the winner. Having bought my previous Bosch dishwasher, plus two stoves and a dishwasher, (not to mention TVs, phones, computers and peripherals), I was very happy to purchase from Best Buy again. The process was painless and the techs that did the installation were great, as I've come to expect. This dishwasher has 3 racks, as the previous model did. What is different: the top rack has flex tines and the middle is a little deeper. Can put small prep cups there, plus my mini whisks fit nicely. The flex tines are great for thicker serving pieces/large serving spoons and whatnot. The middle rack offers more flexibility than the previous Bosch, again with more options for height and additional flex holders. The bottom is ok. I liked the bottom arrangement better on the previous model. But I expect I'll get used to this one in time. Just a matter of plate/pot placement. This model is even quieter at 42 decibels (old one was 48), and uses a mere 3.5 gallons of water. I couldn't possibly do that washing by hand. The top control took a bit of getting used to. Still haven't figured out if there is a delay setting, and I'm not sure about cleaning cycles. But it does have the sanitize cycle option (a MUST if someone in the house is sick), and it does a pretty good job at drying plastic items. Glass comes out sparkling clean, and I've got the raggediest hardest water. I'm talking descaling faucets quarterly kind of hard. But so far, this Bosch gets right through all of it with ease.

I had a whirlpool when I bought my home that lasted 11 years and it was drying as well so I decided to replace it. I bought a Maytag and did not buy the extended warranty for about $600 dollars. The micro filter had to be replaced 2 years later! And to fix would cost $500! It was so frustrating. And the repair specialist said that same part would break every 3 years. So I decided to purchase a high quality brand. I researched the Bosch, Miele, and Fischer & Paykel brands stood out to me above the rest. However the last two brands if something happened would be more specialized and expensive repairs. So it’s a Bosch for me day 1 looks great and….this time I got the extended warranty. Best of luck and don’t cheap out on this they don’t make them like they used too!

It's a nice dishwasher that is ridiculously quiet. Only issue I have is that when using the very top rack (designed for silverware), it materially limits the height of the cups that can be used on the cup rack. We mostly use stainless doubled walled 20oz cups, and they have to be placed in top rack at 45 degrees in order for them to fit. Not a big deal, but it certainly impacts how many cups you can fit on the top shelf. In hindsight, I would have likely considered one of the dishwashers that had adjustable shelves. If I could move the cup rack down a bit, the dishwasher would be perfect. That said, I would buy it again. Does a great job with cleaning and you can't hear it running.

Review at 1 month after installation: We love this dishwasher. Quiet operation, dishes are very clean, dishes are dry. Love the top rack for utensils and other small items. These are the reasons that we chose this over over options. Only 4 stars for: To use all the functions, app connectivity is required; I would like to be able to choose any and all functions from the control panel of the machine. Dishwasher comes with 3 prong electrical plug; I had to install an outlet under sink rather than use my existing hardwired source, requiring me to pull new, longer Romex to complete the install. Minus these, the machine is 5 star. Function, looks, quiet operation are all great at one month in.

I purchased the previous year's version of this model... which was replaced by this version a few weeks after I bought mine! They look identical, so presumably this review will apply. All in all, it works very well (much better than what we had) and looks sleek. The only thing I'm not thrilled with is that you can't crack the door open to let dishes air dry. The most the door will stay open before it snaps closed is just over halfway open (see picture)... so the door is pretty much hanging into the area where you walk. I called Bosch to see if the spring could be adjusted-- and they said it could. They sent out a repair crew (under warranty, no cost to me), but the repair crew said that this particular model could not be adjusted. It's probably a $5 part, so I'm not sure why Bosch doesn't build that into this model. So now we have to either shove a dish towel between the counter and door, or leave the door hanging open. Kudos to Bosch for great service, but they lose a star for cheaping out in the first place... I've literally never had a dishwasher that you couldn't crack the door a bit to let air in.

I purchased the Bosch 800 Series 24” Top Control Smart Dishwasher (SHP78CM5N) a few months ago and couldn’t be happier. The build quality feels premium, and the stainless steel design looks sleek in the kitchen. It runs extremely quiet (you can barely hear it even when standing next to it), which is a big plus compared to my old dishwasher. The 3rd rack is very useful for utensils and small items, and the adjustable racks make it easy to load bigger pots and pans. Dishes always come out clean and dry thanks to the CrystalDry feature, even for plastic containers. Setup and daily use are straightforward, and the smart features (Wi-Fi/app connection) are a nice touch, though I mostly just use the control panel. Overall, this dishwasher is worth the price if you’re looking for quiet performance, excellent cleaning, and flexible loading space. Highly recommend.

Have had this Bosch 800 dishwasher for about 2 years. It's super quiet, does an excellent job cleaning dishes and I've had no issues with it. It's a massive improvement over the Whirlpool dishwasher I used to own. I would definitely purchase a Bosch dishwasher again.

Its replaced a kitchenaid with bottle washer for our morning smoothie routine. I was worried it would not have the washing power, but it has been great. It is very quiet, so you start looking at lights to know its on. The software to control the delay is kludgy. Delays are a simple way to target utility costs, so making a delay harder to use is frustrating. So far during the honeymoon period its been great. The depth in the mounting requires the water value to be vertical or sideways for the hose connection, that requires a little work, but thats not really a Bosch thing. It was expensive, so I hope it keeps up the great work.

After a year of use, I have to say, its a great dishwasher. A little noisier than i expected but still a lot quieter than my previous one. It really cleans everything well, and dries very well. Very satisfied with my purchase,

Got this dishwasher as a replacement for our 2019 Bosch dishwasher that kept displaying the same error code beginning last summer. Took many months of repairs and waiting before geek squad replaced it for us last month but thankfully their warranty made sure we didn’t have to pay too much out of pocket. So far it is working great and does the job well.

So glad I went with this model! I was torn between a few different brands and models and ultimately ended up with the 800 series. BEST dishwasher I’ve ever used. Dries perfect and runs absolutely silent. 10/10 recommend.

You barely know this thing is running until it discharges the tub. I can't believe how quiet it is. Having the extra rack at the top for flatware is a must have for me going forward now, I can't believe how useful that turns out to be. Everything comes out spotless from glasses to pots and pans with hard custed on food. I love the movable rack and rack parts that really let you customize the space for a load, and the crystal drying tech is absolutely amazing.