Customer Ratings & Reviews

SILENT TEXTs when completed NO SPOTS CLEANS BAKED ON FOOD NO RINSING THIRD UTENSIL DRAWER

I love everything about it! It cleans dishes spotless and I don’t have to rinse dishes bf loading.

We are very happy with our new Bosch dishwasher! This model has all the features, it’s very quiet, and has exceptional drying.

This dishwasher is very quiet and no spots are left on my dishes. Very happy with this purchase!

Love this dishwasher. So quiet, hard to even tell it’s running. No regrets on this purchase

I had a whirlpool when I bought my home that lasted 11 years and it was drying as well so I decided to replace it. I bought a Maytag and did not buy the extended warranty for about $600 dollars. The micro filter had to be replaced 2 years later! And to fix would cost $500! It was so frustrating. And the repair specialist said that same part would break every 3 years. So I decided to purchase a high quality brand. I researched the Bosch, Miele, and Fischer & Paykel brands stood out to me above the rest. However the last two brands if something happened would be more specialized and expensive repairs. So it’s a Bosch for me day 1 looks great and….this time I got the extended warranty. Best of luck and don’t cheap out on this they don’t make them like they used too!

I purchased the previous year's version of this model... which was replaced by this version a few weeks after I bought mine! They look identical, so presumably this review will apply. All in all, it works very well (much better than what we had) and looks sleek. The only thing I'm not thrilled with is that you can't crack the door open to let dishes air dry. The most the door will stay open before it snaps closed is just over halfway open (see picture)... so the door is pretty much hanging into the area where you walk. I called Bosch to see if the spring could be adjusted-- and they said it could. They sent out a repair crew (under warranty, no cost to me), but the repair crew said that this particular model could not be adjusted. It's probably a $5 part, so I'm not sure why Bosch doesn't build that into this model. So now we have to either shove a dish towel between the counter and door, or leave the door hanging open. Kudos to Bosch for great service, but they lose a star for cheaping out in the first place... I've literally never had a dishwasher that you couldn't crack the door a bit to let air in.

I purchased the Bosch 800 Series 24” Top Control Smart Dishwasher (SHP78CM5N) a few months ago and couldn’t be happier. The build quality feels premium, and the stainless steel design looks sleek in the kitchen. It runs extremely quiet (you can barely hear it even when standing next to it), which is a big plus compared to my old dishwasher. The 3rd rack is very useful for utensils and small items, and the adjustable racks make it easy to load bigger pots and pans. Dishes always come out clean and dry thanks to the CrystalDry feature, even for plastic containers. Setup and daily use are straightforward, and the smart features (Wi-Fi/app connection) are a nice touch, though I mostly just use the control panel. Overall, this dishwasher is worth the price if you’re looking for quiet performance, excellent cleaning, and flexible loading space. Highly recommend.

Its replaced a kitchenaid with bottle washer for our morning smoothie routine. I was worried it would not have the washing power, but it has been great. It is very quiet, so you start looking at lights to know its on. The software to control the delay is kludgy. Delays are a simple way to target utility costs, so making a delay harder to use is frustrating. So far during the honeymoon period its been great. The depth in the mounting requires the water value to be vertical or sideways for the hose connection, that requires a little work, but thats not really a Bosch thing. It was expensive, so I hope it keeps up the great work.

You barely know this thing is running until it discharges the tub. I can't believe how quiet it is. Having the extra rack at the top for flatware is a must have for me going forward now, I can't believe how useful that turns out to be. Everything comes out spotless from glasses to pots and pans with hard custed on food. I love the movable rack and rack parts that really let you customize the space for a load, and the crystal drying tech is absolutely amazing.

This is our second Bosch 800 dishwasher after our first one bought during the COVID supply chain mess (likely an out of box unit?) from an online vendor five years ago developed a leak in the pump and the repair cost outweighed getting a new one. This updated 800 model is GREAT and we are loving the custom settings through WiFi (favorites wash cycle and reduced Finish rinse aid). One complaint is the WiFi connectivity drops easily and too much hassle to set up again so we just gave up on it as our dishes are super clean and the unit is very quiet.

I love how quiet this dishwasher is. I also like the light on the pocket area which tells me it is on, otherwise I wouldn’t know. Adjustable shelves are great. Wine glasses are spotless when done. I haven’t connected to wi-fi yet, but my son also has a Bosch. He states it is great for stating when filter needs cleaned and more jet dry is needed. Highly recommend!!!

We couldn’t be happier with our Bosch 800 Series dishwasher. From the moment we started using it, it was clear that this machine is in a league of its own. It’s whisper-quiet — you genuinely have to check the lights to know it’s running! That alone makes it worth it, but the performance is where it really shines. Our dishes come out sparkling clean, even without pre-rinsing. The adjustable third rack is a huge plus, making it easy to fit silverware, cooking utensils, or those odd-shaped items that never seem to fit anywhere else. And with the flexible tines and spacious interior, we can load a full day’s worth of dishes — pots, pans, and all — without any issues. The drying power is also impressive, especially with the AutoAir feature that pops the door open at the end of the cycle. Everything, even plastics, comes out dry and ready to put away. We’ve owned other dishwashers in the past, but the Bosch 800 Series is on a whole different level — efficient, sleek, and built to last. It’s easily one of the best upgrades we’ve made to our home. Highly recommend!

Got this dishwasher as a replacement for our 2019 Bosch dishwasher that kept displaying the same error code beginning last summer. Took many months of repairs and waiting before geek squad replaced it for us last month but thankfully their warranty made sure we didn’t have to pay too much out of pocket. So far it is working great and does the job well.

The dishwasher is extremely quiet. Using the correct dishwashing detergent and various cycles produces the cleanest and driest dishes we have ever experienced from any dishwasher we have owned.

Actual on-0nsite buying experience was very good. Other follow up areas need improvement: 1. Phone access process to the Sales person is very bad - there wasn't a way to get to the salesman!; 2. Installation had to be rescheduled and this process was very bad - got transferred from department to department, and still didn't get a clear answer. Looks like the process is highly automated and this is not good.

Having problems with drying items. They had a repairman out to adjust the drying time. We will see if that helps? the sales people need to be trained better on what they tell you. This product only comes with one solver basket. The sales person told me more than once it comes with 2. The sales person also told me more than once when checking on which dishwasher to buy, that it is the best drying dishwasher their is. There will nor be water on top of coffee cups or on plastic dishes. There are. Both repair men that had been out to the house said that there will be water on top of dishes with little indents on them, and plastics that have lips on them as well. My 19 year old whirlpool dishwasher cleaned as well and dried dishes the same at this Bosch. Even with rinsing the dishes one has come out dirty from the Bosch dishwasher. I am disappointed that all the things said, about it are not different than my old dishwasher. But it is tremendously quieter. It is so quiet you can hardly tell it is washing dishes. It is great with being the quiet dishwasher I have heard. which is great for us with the kitchen so close to the family room while watching TV. It does clean most of the ring out of coffee cups, but not all of the ring inside the cup. Really depends on what you are looking for in a dishwasher. I don't k ow if we have a lemon or if all of the Bosch are over rated and over priced? It is a good dishwasher, but it does not do what all I was told it would. My old dishwasher did as well but I did soak the dishes and used a scratch pad on the cups before putting them in my old dishwasher.

Cleans dishes well. Like 3rd top rack for silverware ect. So quiet that at first, hard to tell it’s running if not for indicator light on door. Crystal dry works but still leaves liquid on top of dishes where puddles can sit. WiFi text feature for operation status nice plus. Install easy. Water/electric/drain hook up in rear not underneath as with most or older other models. Hard to view after install if any leaks because bottom is closed off from front. I’m sure this helps with sound but makes final install check for leaks difficult. Posting this here as my Bestbuy install review of one star doesn’t get posted. Bestbuy install lacks expertise. At the initial dishwasher install the installers indicated they needed to remove my original dishwasher valve and put in a cheaper one for additional $125. I called Bestbuy and needed to wait 24 hrs until they reviewed the initial installers notes. After calling the next day they rescheduled another install days later and said they could install leaving my original valve in. The second installers came and gave the same story as the first installers. It wasn’t so much the additional install charge but as an engineer I knew this was not right. Both installers could only install one way and could not handle a slightly different set up. Hands must be tied by their management to only install one way. I have installed numerous dishwashers over the years, but however as I was recovering from a stroke, I had decided to have it installed due to Bestbuy’s ‘free install’ promotion. This proved to be a mistake and as such decided to have it installed myself. It is now installed with my original valve and working great. Simple. I also found after the dishwasher was unpacked that both the install and electrical box kits Bestbuy said I needed to purchase was not the case. Seems Bestbuy service and expertise is not there. Very disappointed and will go elsewhere next time.

This dishwasher lives up to the many reviews we gathered as we were researching our purchase. We are pleased with many, many features. And the ability to control it through wi-fi adds to the overall convenience

You won't believe how dishes and glasses sparkle when you take them out of this dishwasher. It's quiet and incredibly effective, and for those reasons we love it so far. I don't think it dries as well as my older one, despite the "crystal" technology, but that doesn't bother us too much. It dries well enough. Where we're a little confused is the racks, especially the second, top rack where we put glasses and bowls. There doesn't seem to be any way to position glasses so they won't bump against each other every time you pull the rack out and in. It's like the wild west up there, unlike our old one of a different brand which had spines in the right places and kept everything orderly. The bottom rack spines are very close together which worried me at first, but the dishes come out clean anyway so maybe that just saves a ton of space. So I'm docking a star for that strange second rack, unless someone can show me a system that I'm missing. But for cleaning and shine, I doubt you can beat this machine.