Customer Ratings & Reviews

I purchased 2 exact same dishwashers. One arrived in perfect condition. The other one had indentations on each side of the bottom of the door. Almost as if something in the inside was putting pressure on it and created this symmetric imperfection. Disappointing since the purchase was expensive and one of the units shipping was delayed.

Love our dishwasher!! We debated if we wanted to spend this much money on a dishwasher, but so many people kept telling us it’s completely worth its price. We’d now have to agree! The ONLY downside to this is how long the cycles are, but we are a family of 8 and have never not completely emptied our sink of dirty dishes when we’ve ran a cycle. Get the Bosch!

It is working as expected and Bosch quality shows through. I'm yet to try out the App features. If people are trying to see if they need to buy this vs the next level for lower noise level, the 800 is absolutely noiseless unless you bend close to the unit to listen. The top rack for silverware is good and saves a lot of space as we don't use the basket at all. I wish the basket design was two detachable pieces instead of one long one. That could make it more customizable in use. The arrangement of the dishes both in middle and bottom will take getting adjusted to. I particularly like the soap dispenser unit being at the top. This eliminates the common problem of dispenser not opening due to an obstruction. I chose to go with the unit without the jutting handle given it is a bit cheaper and looks more modern and elegant. I would recommend that unless you want the handle to hang towels or such. Overall working great. Make sure to get the 5 yr warranty as this unit is NOT cheap!

Best dishwasher I’ve ever had! So quiet that I almost opened it while it was on! I forgot I had started it, but couldn’t hear it even tho I was standing right next to it. My kitchen is very close to my living room with TV, so the noise level was important, but I am truly amazed at how quiet it is.

Delivery and install was a slow-moving nightmare. Showing up when not scheduled. Not showing up when scheduled. Clamping fill and drain lines in odd ways/places causing dishwasher error codes. Waiting weeks to months for a fix/replacement. Showing up with a damaged unit for replacement. Fixed it myself and cancelled the next replacement. The dishwasher itself is lovely—although I don’t use many of the “add-on” features. Bosch’s Crystal Dry “technology” is what sold me on this unit over a 300 or 500 series. And it does dry really really well! Like, I commented on it out loud. To no one. (Well, my dog was nearby. But he’s used to me talking to myself.) Just don’t buy from Best Buy. They outsource delivery and install —and while each customer service agent (at both the delivery company and Best Buy) was kind and tried to be helpful, the process was messy and frustrating. It took months (over 3 and half months before showing up with a damaged replacement unit) and each call was 40 minutes or more (sometimes up to 90 minutes) with little to show. If you want a part-time job as a customer service training call “actor,” go with Best Buy. If you want a dishwasher that works well without feeling like you’re the mark in a prank show, buy this Bosch elsewhere. Was offered a (small) Best Buy gift card as compensation —and still haven’t received it a month after refusing to further elongate the process/another replacement attempt. Had asked for complimentary geek squad/appliance protection in case the issue wasn’t how they installed it. But no. Just the laughable small gift card that has yet to arrive—via email, btw. (electronic delivery?! Shouldn’t that take, like, 7 minutes to issue? Not 4 weeks?) I’d return it—but it does work. Just took some line (and filter) adjustments on my end.

What I love about this dishwasher: I can safely put plastic items in the bottom rack! Also the crystal dry feature is a lifesaver, it eliminates having to dry plastic items!! Also love the silverware top rack, I didn’t at first but it makes unloading silverware so much simpler. What I like: very quiet operation and cleans very well. What needs improving: the tine layout takes time to master but I finally figured it out, just a little aggravating at first. Overall a great dishwasher.

This dishwasher does a great job cleaning, and a better job drying than our previous Bosch 300 did. The adjustability of the racks, and the third rack, provide a lot of options for loading. It's also insanely quiet - I can barely tell it's running. A few things keep me from giving 5 stars: - I am not a fan of the touch sensitive controls. Give me real buttons any day. - The silverware caddy is small, although the ability to put silverware in the top tray helps. - the collapsible racks on the bottom actually reduce efficiency. Our dishes are too deep to fit with them up, but with them down, we can't fit as many plates. All in all, though, it's the best dishwasher I've owned. I'd definitely buy it again.

Our last Bosch lasted 22 years and never required a repair. This one is even quieter, which says a lot, and cleans perfectly.

This machine is super quiet and does a great job with cleaning and the upper rack for utensils is great. I wish the machine automatically opened at the end of the drying cycle so that moisture could evaporate.

Pros: Dishes don’t require rinsing Heat dry is different so you can put plastics on the bottom Third rack on top is convenient for flat wear and small pieces The 60 minute cycle is a game changer It cleans dishes It is quiet Cons: The flatware basket doesn’t hold much, so I typically put flatware on top third rack. I may ending up removing the basket. There is a learning curve on loading. You will have to experiment with what works for you. I like this dishwasher and would purchase again.

excellent- does a good job. Bosch dishwashers are highly rates

Very good product! Extremely quiet, barely hear it running a cycle. Instructions say run on hot water line but my Best Buy installers hooked it to a cold line and said that Bosch runs on cold.

The customer service was Amazing however when I brought the dishwasher home it was the wrong model we wanted, but it was the more expensive one by $ 50 and we can live without the handle

It does a fantastic job. But I am somewhat uncomfortable with the hidden controls and lack of a "finished" light or indicator.

Replaced my 20 year old Bosch dishwasher. Old one was great and lasted 20 years. So far, the new one meets all expectations

So quiet and great functionality. Can’t hear it run.

Great experience purchasing this,Best Buy got me the the best deal, great quality, Installation was awesome. They took care of everything.

Awesome machine no noise, it saves money and time no maintenance hassle

I LOVE this dishwasher. I read the positive and negative reviews. The negative reviews about drying had me concerned, but there were also positive reviews about the drying ability. I decided to purchase despite my concerns and I am glad I did. The first time I ran it I immediately opened when the cycle finished and the dishwasher and contents were very wet. The next time I ran it was in the evening and opened it in the morning and everything was perfectly dry. The only water was in the edges of plasticware that normally hold water when washed. This dishwasher is silent. The only way I know its running is by the light on the door or when it drains. This dishwasher cleans very well (e sure to use the rinse agent). I only scrape the dishes and do not need to rinse. I would recommend this model (800 series) and brand. I am very happy with this purchase after nearly two months.

Nothing particularly challenging about the installation. It’s super quiet, at least compared to our 15-year-old former dishwasher. The tines on the lower rack are very close together, which means relearning how to load in the dishes, but we’ll figure it out. The third rack on the top also makes it a little tricky to put in tall glasses which catch on it. The touch sensitive buttons are a bit of a pain because your hands have to be completely dry or they won’t work. I love it, but if I were to choose again, I might look for one with pressure buttons and a display on the front. It looks fabulous.