Customer Ratings & Reviews
- Model:
- SHPM78Z52N
- SKU:
- 6360632
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and large capacity, although some users note that the controls may take time to master and that cycle times are longer than some competitors. A few customers reported issues with reliability and an unusual odor. The high price point was also a recurring concern for some buyers.
This summary was generated by AI based on customer reviews.
Happy buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find but worth the wait. Like that the black stainless steel does not show fingerprints.
I would recommend this to a friendKJB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous machine Have owned bosch appliances for over 10 yrs and much success will never change
I would recommend this to a friendKitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far with my purchase. Cant give a rating due to not having product yet. Have had Bosch before.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and efficient, we will recommend to our friends about it.
I would recommend this to a friend- Cons mentioned:Reliability
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this dishwasher after waiting 3 weeks to find one in stock (Still had to go out of state to get it.) and it stopped working after 9 days!!! Googled the issue and find out it's a common issue!! Sensing says it's clean when it hasn't even RUN!! Taking it back for a FULL REFUND!! AVOID AT ALL COSTS!! My crappy Samsung lasted longer than this.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch customer, thank you for sharing your review and experience with your Bosch dishwasher. We're sorry to hear of your disappointment. . If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Bosch error message
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the installed Bosch had an error message, and the motor kept running without completing a cycle. Had to unplug it per Best Buy, and they accepted the return. Unfortunately, there was no Bosch - 800 Series, 42 dBa in stock. I wish I had a Bosch; but, settled for another brand.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AnMo, thanks for your review. We're sorry to hear about your experience. Bosch places a high priority on customer satisfaction, and we apologize for falling short in this case. Your feedback is very important to us and greatly appreciated. It will be shared with the appropriate teams for further consideration as Bosch is committed to continuous improvement. Thank you.
Best Brand in Dishwashers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t have to rinse the dishes. Just throw them in. Bosch is the best in Dishwashers.
I would recommend this to a friendOh my Bosch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaning. Very quiet and a large capacity. Dries dishes well.
I would recommend this to a friendAll good no worries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product work fine in all aspects, we bought keeping other people reviews in mind
I would recommend this to a friendBosch 800
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent DW. Very quiet and efficient loading options.
I would recommend this to a friendMs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. The management and staff were very helpful to make this purchase number one.
I would recommend this to a friendpremo dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.top quality dishwasher, super slick look, stock available so we bought this on
I would recommend this to a friendBosch Dishwasher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a year ago. Still under 1 year warranty. Hear grinding noise when washer runs. Hope BOSCH will stand behind product.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi dk777, we're sorry to hear your dishwasher is making some kind of grinding noise. Please give our Bosch 24/7 Customer Support team a call at 800-944-2904 or email [email protected] with more details and your contact information. We'd be happy to look into this to see how we can help.
A++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Worth the money I would definitely purchase this again.
I would recommend this to a friendBosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Dries dishes very well. Installer did an excellent job. Highly recommend Frank!
I would recommend this to a friend- Pros mentioned:Noise level
Quiet Operation but Lousy Cleaning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet, but I find the cleaning poor whether using the suggested detergent/rinse agent or anything else. Many items come out of the maximum cleaning cycle and go right to the sink for hand cleaning. Our old Fisher & Paykel double dishdrawer actually cleaned much better and I wouldn't have considered that more than 'fair'. But at least it was a double drawer (very convenient) and eliminated bending over almost to the floor to add detergent/rinse agent. I'll probably take this turkey out and replace it with something else. A dishwasher that leaves 20% of the dishes dirty is pretty useless. Irritating given the cost and the work to install.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GlennM, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. Our team would be happy to review the details of your experience to see how we can help. Please contact our Customer Care team at 800-944-2904 for real-time support.
Extremely happy with Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch makes great appliances. We are very happy with the quality of our new dishwasher.
I would recommend this to a friendquality at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great only place I could find this dishwasher in the country.
I would recommend this to a friendInstallation is terrible. Worst experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever buying an appliance. Dishwasher installer was no show for first attempt. Finally showed up on third appointment but the dishwasher was broken as they unloaded it from the truck and they had to take it back. Took over one hour talking with geek squad members to get refund. All the installation time misses and broken dishwasher are the fault of Best Buy and the installer they contract with.
No, I would not recommend this to a friendIf you need delivery and install not buy from BB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to try this dishwasher but BB cannot find a company that deliver based on the signed agreement. Go buy this somewhere else
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SusanR, thanks for your review and for your interest in model SHPM78Z55N. We're sorry to hear about the delivery issue you're experiencing. For inquiries specific to the availability, delivery and/or installation of our products, we encourage you to contact a Bosch authorized retailer in your area. You can reach Best Buy's Support Line by calling 888-237-8289. Thank you for considering Bosch!
