Customer Ratings & Reviews
- Model:
- HBL8642UC
- SKU:
- 6238700
to a friend
Not holding steady baking temperature
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this oven. Disappointed that it is not holding the temperature that we set it at. Oven was set to 375 degrees and it was fluctuating from 325-375. We had a much cheaper Whirlpool over which didn't have this problem. Totaltech is coming out to look at it...hoping they can fix the issue.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi VinodS, thank you for the feedback. We are sorry to hear about the trouble with your double wall oven. For further assistance to address the temperature fluctuation, please call our customer service department at 800-944-2904 for real-time support, or email us at BoschCare@bshg.com, and we will respond in turn.
Beautiful Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this Bosch matches all of their other appliances. Look and feel is wonderful.
I would recommend this to a friendDo not purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Terrible customer service. Oven broke after 5 years and had the circuit board replaced twice. I paid for service and they said it can not be repaired even even though the oven typically 15 years. They said I can buy a new Bosch oven.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MarinaM, thank you for sharing your review. We sincerely apologize for the experience you've had with Bosch products and services. The appropriate teams will be informed of your feedback for further consideration as we're committed to continuous improvement. If you’d like to provide more details about your experience or require assistance, please feel free to contact our customer care team at 1-800-944-2904 or email us at BoschCare@bshg.com. Thank you for reaching out.