The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
I am very sad
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am SUPER SAD because I am stuck with a $4000 mistake and Best Buy says they cannot help me.
I do not recommend this model because it lacks the timer that can shut off the individual burners. This is a SUPER USEFUL feature because you can set a sauce to simmer and not risk burning or overcooking if you forget about it. It is standard in so many single burner units and the cooktops I’ve used on the past. A DEAL KILLER.
I have used induction stovetops for several years. When choosing one for my mom’s remodel I chose the top of the line Bosch. I did a lot of research for ease of use, reliability and consumer satisfaction. I wasn’t able to see it working in the store because none of the cooktops were plugged in however you could see Kitchen Timer and Autochef printed on the surface which promised all kinds of automated cooking. The employees at the store were very nice and looked up things in the manual but had no experience with induction cooktops other than training sessions so could not offer any experience. I did not specifically ask for this feature, (especially after learning that they all used gas so we couldn’t really discuss our experiences) because like a remote control for a TV, I’d assumed, especially at this price point, it was standard.
When I finally got it installed last week, I was not able to set a timer for each burner to shut off. There doesn’t seem to be any feature that is “automated” despite the Autochef feature.
The auto shutoff timer is the best feature of an induction stove and if you pay close to $4000 for all these electronic features one you should get. If you’re making hard boiled eggs, simply set it for 9 minutes and it shuts off automatically. If you are simmering a sauce you can set it for 10 minutes and not overcook it.
The Kitchen Timer is just a timer, like you have on your watch or cell phone and does not turn the burner off. The Autochef just keeps it at a certain level but not for any specified time.
I would like to exchange this but I am ineligible because I separated the installation from the delivery and the exchange/return period is from the delivery, not the installation.
How can I know if the item is suitable before it’s installed? Not to self, if you ever buy from them again and you are delayed installing the item, return it and buy it later.
This is an item they still carry and all I want is for someone to have some compassion and offer some kind of help. Instead they are just saying I’m out of luck. I’m willing to pay for restock or their lost profit because they are in a much better position to sell this cooktop than I am and I probably can’t even give it away.
I went straight to Pacific Sales because my contractor said they were good. I didn’t price shop or even get any discounts. I bought their club membership at their suggestion and I would hope they could be flexible to keep a customer happy.
No, I would not recommend this to a friend
Brand response from BoschAppliancesUSA
Posted .
Hi, Thank you for your review. We sincerely apologize for any disappointment or difficulties you may be having with this appliance and for any inconvenience it has caused. Your feedback is very important to us, and we will forward it to our product design team for their careful consideration. Thank you.
Rated 3 out of 5 stars
Not a review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not really a review. It didn’t fit in the available space. It was a replacement for a malfunctioning new Dacor cooktop, but we had to go back to the Dacor that fit. So I can't tell you how ut is. Smart installation crew though.
I would recommend this to a friend
Brand response from BoschAppliancesUSA
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Hi Rick, thanks for your review. We are genuinely sorry to hear that our cooktop was not right for you. If you have any unanswered questions about the appliance, please call our Customer Support team at 1-800-944-2904.
Rated 5 out of 5 stars
Bosch 36" Induction cooktop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I installed my Bosch Benchmark 36" built in Induction cooktop and love it! It took some time to learn how to set the temperature levels, but after a little bit of time have adjusted from my gas cooktop the induction. Love the instant speed of heat and instant off of heat! I can't believe that Induction cooking is still so unknown. I think everyone should have induction cooktops.
I would recommend this to a friend
Rated 5 out of 5 stars
The BOMB!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cooktop is awesome. No knobs to get in the way. Boil water for coffee within 2 minutes. My wife loves it!
I would recommend this to a friend
Rated 5 out of 5 stars
MR
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good Very powerful and looks great
That's what I wanted to my home
I would recommend this to a friend
Rated 2 out of 5 stars
Buy a different brand
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I read a lot of reviews from people who love their Bosch induction cooktop. Nobody seems to mind that you need reading glasses to read the control panel or that the printing is difficult to see clearly. The burner controls all share the same power setting selector after you have first selected a burner to use. When you want to use a different burner, you have to select it first, from a burner selection area, then set the burner control. Want to return to a different burner again? You have to first select that burner, then adjust the controls for it. It is very easy to mix them up when using multiple burners, and mistakenly adjust the wrong burner.
Then you have the built-in safety shutoff feature. Sounds good, right? Not if you wish to simmer a pot of sauce or broth for an entire day. The burners shut off after 2, 3, or 4 hours. The higher your heat setting, the shorter the time to shut off. That means you have to stay nearby to restart the burner, or your pot cools down until you notice it has shut off.
Very frustrating when you are trying to simmer a recipe for a full day.
Then, the power settings 1-9, cycle power to the burners on-off, on-off, on-off repeatedly, to maintain a lower than "high" setting. That feature fails to work as designed occasionally (about once per week in our case) and the burner stays on high longer than it should, causing sauces, broths, etc. to boil over, or blow the lid off the pot, creating a mess all over the cooktop and adjoining surfaces.
These are all problems we never had with our previous induction cooktops and stoves (Frigidaire, Kenmore).
This is the first, and last bosch cooktop I will ever own.
No, I would not recommend this to a friend
Brand response from BoschAppliancesUSA
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Hi Thomas, thanks for your review of model NITP660UC. We're very sorry to hear that this cooktop has not met your expectations. In keeping with Bosch's commitment to continually improve our products, we consider your feedback extremely helpful and will share it with the appropriate teams for further consideration. If you need real-time product assistance, please contact Customer Care at 800-944-2904. Thank you for choosing Bosch.
Rated 5 out of 5 stars
No more toxic gas fumes
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looking forward to trying induction cooking.
Easy to clean cook surface.
I would recommend this to a friend
Customer reviews from bosch-home.com
User rating, 4.8 out of 5 stars with 61 reviews on bosch-home.com.