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Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 826 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! Great sound even before you turn in noise cancelling. Once you do active the noice cancelling it's like it's just you and the music.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are simply amazing. The sound is better than any 'beats' headphone AND if you just want peace and quiet, simply put the noise canceling feature on and go to sleep. Thank you Bose for another perfect piece of equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bought 2 pair & happy with them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I enjoy these on international flights. We can still hear announcements but the jet engines are drowned out. They work well with the entertainment systems in equipped airplanes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air travel and I used the head set and they preformed great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It used to be most ear buds were all kind of the same sound quality. These are definitely the best I've ever listened to music with. Big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Pricey, but awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones help me keep the volume down and still drown out the loud annoying people at work. Also when walking on a busy city street they cancel out the car noise and I don't need the volume as high.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great sound. Unfortunately, this is for an android phone and not an apple. Bose is exchanging the unit, at no cost.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Another great Bose item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Music sounds great, audio is clear. The noise canceling feature makes a huge difference in the listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Good noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling in a compact in ear form factor. The battery pack and be a little awkward and therefore does not get a 5 star rating. The over ear variety provides better noise canceling, but takes up a lot more room which can be a premium while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game I would for sure recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Very Good Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is awesome and the sound is what you expect from Bose. The only downside I have, if you call it a downside, is the noise cancelling device attached to the headphones is weighty. Maybe it could be moved but then again that maybe would not help. If that could be fixed I would give it a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Great sound and noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for canceling wind and engine type noises. Voices you will still hear. I blame that on the lose fitting ear tips. The kind of rest in your ear and dont seal like some good foam eartips do. Its weird at first but easy to get used to. I would purchase again . Use weekly on my airline travels. Great sound .

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    These really work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I travel over 24 hours in a couple of days on planes getting sleep is great. I fall asleep listening to my music and Cabin noises don't wake me up so I arrive much more rested. These really work.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Good Noise Cancellation, BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation technology, and the sound quality is very good, UNTIL you compare these with the Audio-Technica Solid Bass CKS1100's. The bass and the clarity of these earphones are clearly subpar when compared to those earphones; I bought them at the same time to do an extensive comparison. Also, the noise cancellation can sometimes feel like they are sucking my brains out (the vacuuming? effect of the noise cancellation?). And I really do not like the blue accent on the cords (makes the overall beautiful design a little tad bit childish) or the cheap nylon pouch (the Audio-Technica's provided a more mature, minimalistic design with an all-black leather case).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Very good headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and really do a good job of cancelling the surrounding noise. The only issue is the right phone occasionally squawks loudly if not sitting just right in my ear. Took some trial and error to figure out how far to put it in for the best results. Other than that, they are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud worked as advertised but the price tag was not worth it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Used them on a seven hour flight. Worked wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the bose quietcomfort 300 headphones. Worked absolutely great on a seven hour flight to Europe. It was great for listening to music or blocking out all extraneous noise. Definitely worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, just wish the cord wasn't so long, and that the canceling button was smaller

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best earphones I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of bose. Great sound. Power switch allows for amazing noise cancelling. Earphones don't have to be powered on for regular sound. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a lightweight in the ear pair of headphones, these are great! I love my over the ear, but the wife doesn't like to mess up her hair, so these are perfect and also rechargeable.

    I would recommend this to a friend