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Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 826 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling, immediately cancels out all noise. I also prefer them over the wireless; if you run out if battery you just use them as normal headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by thewirecutter. Have to get used to the feeling of having the earbud in your ear, after that it is great. Cancels more noise than I expected, very happy with that aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great for traveling or just at phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! I have two of them. When the noise cancellation is on, the voices are very clear from the people on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    great noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful headphones for travel. They are small, light weight, comfortable to wear and do a great job of cancelling jet engine noise on flights.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling headphones of the new Bose are amazing. They are extremely quiet when needed and when you take off the noise canceling portion you can hear your music and the sounds around you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for flights and they are an excellent accessory. Need to take em out every now and then to give your ears some air. Very good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancellation on these is pretty good to near amazing. living in NYC, there is a lot of noise pollution, but it is almost all silenced with these babys's!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great earphones - comfortable and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wore on trip to Peru - 8 hours of sitting sure made much more comfortable with very low outside noise and good sound quality. Listen to mostly audio books but music has a depth that sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother. Staff was very helpful in picking out the exact product he wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received these as a gift- was hesitant about the price but after trying I was hooked These are great if you spend any time on airplanes or in crowded places Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great product but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like product, works great, but too expensive for a tiny electronic board with earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Comfortable and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and want to get earbuds with noise cancellation there is no comparison. These feel great in your ears and really cancel out the noise well on the plane.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality as compared to bose head phones. Noise cancellation is great. Overall good product for those who prefer ear phones instead of head phone. For head phones, go for beats

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Had to buy 5 pairs before I realize the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are someone who uses these to travel in an automobile or motorcycle semi truck Etc. These will not be the earphones for you. The active noise cancellation does a vibration in your ear when you are traveling down the road. They're wonderful headphones when you are stationary in the sense that you're walking around not in a vehicle. They had excellent sound quality when they actually worked. I use them in the back of the semi truck in my sleeping quarters. I drive team. So, I sleep while my husband drives and vice versa. These were ment so I can enjoy my music in my videos without having all the extra noise. Recommendation look for Passive noise cancellation.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey AngelMissy,

      Thanks for taking the time to provide your review of the QC20 noise canceling headphones. We're sorry to hear that they did not quite work out for your use case. We appreciate the great feedback and if there is anything we can do to help with your experience, please let us know!

      Thank you again,

      Mohsin - Bose Support bose

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Although these are on the high end of the price spectrum they come with the quality you would expect from something this expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to hear your music well and block out all other sounds, these are the headphones to get. Perfect case as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Indispensable for side sleepers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases of the year. It is feasible to wear these while side sleeping, and it can eliminate many medium to low frequency noises.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Great noise cancelling, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are great at noise cancelling. But I have recently discovered that the controls don't work with Droid phones. I recently used them on a plane and wasn't listening to anything. The noise cancelling feature made the trip so much nicer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    So great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only are they great at noise cancelling, they are less intrusive than over the ear ones. I love it to reduce road and airplane noise.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for getting into your own bubble for studying or the gym. I am easily distracted and love how these drown everything else out!

    I would recommend this to a friend