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Customer reviews

Rating 4.3 out of 5 stars with 734 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds' sound quality, comfort, fit, battery life, and bass. However, some customers have reported issues with connectivity and pairing. Overall, the earbuds seem to provide a positive listening experience with a few drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-734 of 734 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound explosion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the awesome price bery light not to light...sound is amazing equalizer app section sucks rest of the app is great...i had jabra elites for 4yrs needed new company...go for it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfrot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner bought me these for Christmas, I didn’t understand why because I had AirPods that were fine. As soon as I put them on the first time I knew exactly why he got them for me. My workouts got even better with the Bose quality sound. Easy use with the touch features. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, less user friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if their app included a way to mute the loud accessibility robot voice. Also the earbuds are usually “100% battery” but will not connect to Bluetooth if the carry case runs out of battery. 3 stars considering the high price, sound quality is good though.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! We're delighted to hear that you love the great sound quality of the QuietComfort Earbuds. Thanks for your feedback regarding mute functions and charging case functionality! We've shared this internally.

      Kelly - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These Headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, customization, and very simple to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rockin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, Bose earplugs provide the best quality sound of any earbud I've ever used and once you put the proper size foam insert on they stay seated nicely into the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Director of sales

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality. I love the features on this ear bud for accepting and holding the call

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality and noise cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancelling is the best I've experienced with wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You can't go wrong with these earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide a good seal and amazing sound, especially considering the price. The case feels a little fragile but I've already dropped it a couple times and it's completely ok.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gteat sound but they keep falling out.Loose connection wvery time they fall out and Ive tried all the different ear sizes.Returning these soon

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear the fit isn’t working out for you. A secure fit is crucial for the best experience, and we understand how frustrating it can be when earbuds keep falling out. If you haven't already, we recommend trying the alternative sizing kit, which contains extra sizes than the one's included in the box. We recommend reaching out to our team for further information on how to obtain such a kit.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not impressed one bit the sound quality is foggy, even with the EQ they have trouble automatically connecting and keep playing music while in the case. Bose makes great speakers, but earbuds are not there thing I will be returning these as soon as possible and getting my Beats Studio buds back very ubset take them off the market the ultra ones are just as bad.do not purchase.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi William, I'm very sorry to hear you're not happy with your QuietComfort Earbuds' audio quality! The "foggy" audio you described doesn't sound normal, so do make sure your earbuds are being worn correctly. If the eartips or stability band sizes aren't ideal, this can lead to sub-par performance. Also, if the earbuds are having trouble connecting and disconnecting, I'd suggest a reset. Just touch and hold each earbud for 15 seconds until you hear a tone, then hold each earbud for 1 second to power them back on. If this doesn't help either, please contact our support team for further assistance before considering a return: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried most if the products out there and these are sonebof the best. The app is easy to use and for the price, they cant be beat. Great for working out.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad quality. Disappointed and just not good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality does not match the price. Cannot connect to more than two devices easily and does not transition on its own.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Levi,

      It is possible to connect 2 devices to your earbuds thanks to the multipoint feature. This is useful to switch between two smartphones without disconnecting and reconnecting each time. If you want to know how to switch between devices, please follow these steps:
      1. Pause audio on your first mobile device.
      2. Play audio on your second mobile device.
      The earbuds switch to the second device's audio stream.

      If you have any questions or need assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not Bose's best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for Xmas. By mid March they quit working. When they work, they are great. Too bad they are not reliable at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      That’s really disappointing to hear. If you haven’t already, we’d recommend reaching out to Bose support to see if they can help with troubleshooting or looking into service options. Reliability is just as important as performance. You can reach out to us via Social Media or through our "Contact us" page directly: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Dont buy them! Get Apple AirPods instead!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already change them twice. After 1 year of use they just start not working. And costumer service is soo poor. Still waiting my third reposition and I have to call them every 3 days to ask when I’m going to get them.. and still nothing.. no body knows.. I never had this problems with my Apple AirPods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Anna.
      Thank you for your post. Sorry to hear about this experience. We want to look into this for you and make it right. Please contact us at https://bose.life/3BgUIIU. We would love to hear from you.
      Marvin - Bose Customer Support bose