Customer Ratings & Reviews

Love these earbuds! Easy to connect to the Bose app and my phone. Comes with 3 different size ear tips. Noise cancellation is adjustable and cancels noise amazingly! Sleek look and comfortable in the ear. Highly recommend!

As a person who has used Sony headphones and earbuds for years I was nervous to make the switch to Bose. I knew they were a quality product but I was so used to the Sony sound and style. I was shocked at how great these earbuds are. The fit, sound, noise cancellation, controls, and app are all amazing. I am not an audiophile but I do appreciate great sound quality which these earbuds provide. The noise cancellation is on par with some of the best headphones on the market and blows any earbud competition out of the water. The only problem I have is the case is a little bigger than what I am used to but it holds 2-3 extra charges and lasts a total of 24 hours so you have plenty of listening time. Overall these are hands down the best earbuds I’ve ever owned and I am very happy I made the Sony to Bose Switch in the earbud department!

The noise cancelation on these is really amazing. I thought the noise cancellation on my Bose QuietComforts was good, as I finally used those on a flight recently and was happy because I was trying to pack very lightly. I usually take over ear headphones, which are pretty bulky in comparison. Unfortunately I didn’t get these QuietComfort Ultra 2nd generation earbuds until very recently. I wear these QuietComfort Ultra 2nd gens while working out but when I used them for an in-home spin ride I noticed that I couldn’t hear the fan, which is placed right in front of me because I need it. I live in Texas, enough said. I don’t go outside to exercise in the summer here. So external sounds and noise can be blocked out enough so that you can’t hear them. I have several different sets of wireless earbuds and these are by far the most noise blocking. When you put the earbud into your ear, there is a whoosh sound, and a voice that tells you which devices you are now connected to. These were easy to connect to my iPhone and iPad. While using the active noise cancelling you get 6 hours of use, and with the immersive audio you get 4 hours. It is easy to switch through the modes by pressing/ tapping the left earbud. A voice will tell you which mode you are in. Bose has an app that has equalizer adjustments for the earbuds, which is pretty cool. Sometimes I’m listening to a podcast, other times I’m listening to music and you want to be able to adjust as needed. I would recommend downloading the app because there are a lot of functionalities in it like earbud updates, which you can only do if you have the app. I really like this earbud seal test that I found on the app. I noticed that my left ear might be a little smaller than my right, so I had to screw it in a little bit better for an optimal seal. These earbuds are water resistant, and I haven’t had any issues with sweat. These come with the medium size ear tips and bands installed, and the small and large in the box. I really like the shape of the case. It’s a compact and flatter shape that is easy to hold in the hand. The earbuds are not super easy to get out of the case, but it’s fine, and not a negative for me. These earbuds come in three colors, white, black, and deep plum. I would really like the deep plum, that is a very pretty color, however I don’t know if Best Buy sells that color. I have the black, which is always fine.

These have to be one of the best, if not the best, noise canceling earbuds out there! I commute via the loud local transit system daily and I absolutely cannot do that commute without these. Active noise canceling works extremely well and blocks out 99% of the screeching train ride. Then there's the "Aware" mode when you need to hear your surroundings. The battery life is really great, the earbuds are extremely comfortable and stay in place with a great fit. I'm not audiophile, but the audio quality is great in my experience, even though it's Bluetooth. Speaking of Bluetooth there are rarely any hiccups or oddities in that front. I've used Sony and Google earbuds and both would have stutters and connection issues, but those are non existent with these Bose earbuds! 5/5

The Bose Ultra QuietComfort Earbuds are without a doubt the best investment I've made in personal audio. These "beauties" are absolutely packed with the best sound quality, robust bass, crystal-clear call quality, and what I consider to be top-tier Active Noise Cancellation (ANC). Truly, they were worth every single penny. ​Performance and Features ​The ANC alone makes these indispensable, especially during travel—they've become a conversation starter on every flight, with the person sitting next to me often asking about them. ​Beyond the noise-cancelling, the Immersive Audio or Cinema features are game-changers. They genuinely transport you to a different dimension of sound, making music and movies feel incredibly spacious and dynamic. ​The Small Trade-Off ​My only wish is that the battery life could last longer than six hours. However, Bose has mitigated this well: a quick 20-minute charge provides an additional two hours of power, perfectly covering my full eight-hour workday. ​If you are looking to treat yourself to the best earbuds on the market right now, I highly recommend the Bose Ultra QuietComfort Earbuds.

The Bose QCU 2nd gen are an awesome pair of bluetooth buds. I've had so many different brands of wireless buds and have liked most of them, but I've only loved a few, and these are in that few group. The Bose QCU is their premium buds set for a reason and when you hear your favorite music or videos through them you'll fall in love with them too. Off the bat its Bose so you're getting their premium sound quality and drivers. This is amplified with customized audio tuning to your hearing specifications and spatial immersive audio for a 360° surround sound experience. The sound quality is just so good and only comparable to another set I loved, the Sony XM5. The strongest feature is the noise canceling, its the best I've experienced so far, I mean I've tried Samsung, Sennheiser, Beats, Jabra, Sony, and the Bose QCU 2nd generation are the absolute best when it comes to noise canceling. Once activated I couldn't hear anything, which was excellent for when I wanted to lock in and focus while listening to my music. Connecting is easy and all your customization settings are handled through the new Bose app. In box is a USB-c charge cable and different size fitment buds. The set is rated IPX4 so its good for light rain sweat protection. I never had the 1st generation of the QCU so I can't say how much they've improved over a gen but I can say they are the same dimensions and Bose offers a silicon protection case, but you can also use 1st gen cases as well. Overall, I absolutely love the Bose QCU 2nd gen wireless set and I absolutely recommend them if you want the best music listening experience.

Excellent sound quality and great intuitive controls. I've never heard music in this way before, and I couldn't recommend these earbuds any more highly. The battery life on these earbuds is fantastic too. I can go days without recharging thanks to the power bank of the case they come in. My ears aren't in pain when I have them in for a few hours, unlike a few competitors. Overall, the best earbuds I've ever owned.

I have both the previous headphones and earbuds but the 2nd generation series earbuds are the best ever. They are the quietest of the quiet, comfortable at its' best, superb fit and excellent sound in all modes. I'm still in awe of the sound!

These Bose earbuds have great sound, clear, rich, and strong bass. The noise cancelling is excellent and blocks out a lot of noise. They are also comfortable and stay in place. Cons: When I’m on the phone, the earbuds pick up a lot of background sound, so the other person can hear everything around me. Overall, they’re great for music and noise cancelling, but phone calls in noisy places aren’t the best.

Love the ear buds very comfortable and the sound is great. Battery life seems to be very good so far. The noise canceling feature is also very neat not sure how it works but I like it

Purple color is fun. Sound quality too notch. Great comfortable fit and long battery life. Love love them. I use them everyday so it validates the cost of them. Definitely worth it.

Great sound. Fits well. Easy connection. Built well. Good sale.

These Earbuds are the best I've had the pleasure of owning. They have many options to choose from for the fit of the earbuds and are very comfortable. Bose QuietComfort Ultra (2nd Gen) come with 3 listening modes pre-mapped into the earbuds (Quiet, Aware & Immersion), with the option to create your own and the ability to finetune your settings. The sound is well balanced and very rich. You have 3 channels to adjust on the EQ (Bass, Mid & Trebble). I would like more but 3 is fine. There's nothing negative to say about these in my experience so far.

Best headphones ever! Comfort, sound quality and elegant design!!

As a former Apple AirPod user, the sound quality from these earbuds is significantly better (no surprise, right?) Set-up was easy to sync with my phone. Design style is clearly a bit different from AirPods, which you navigate forward, back and pause/play by clicking the stem. These are touch sensitive on the outside, which is helpful but i have found that if i reach up to readjust the fit i can accidentally pause what i'm listening to. Not a big deal and i'm sure this will not be an issue when i adjust to the new style. Overall i'm very happy with the purcahse and product.

The Bose QuietComfort Ultra Earbuds are definitely the most advanced pair of earbuds I’ve ever owned. I was skeptical when I first read some of the features, but the second I tried putting one in my ear canal, I was blown away by the experience. Somehow, they could literally sense where and how the earbuds were positioned, how cool is that? Although I really dislike having to download apps for things that could run without apps, I made an exception for the QC Ultra. Having the earbuds without the app is to me like owning a Lamborghini in New York City. Yes, you can drive it, but you don’t get to fully experience what makes it an exceptional car. You can customize your audio preference in greater detail through the app. The noise-cancellation feature of the earbuds is truly outstanding which is why the premium price warrants it. Once you put these on, it’s like you’re in your own world. I don’t fly as much anymore, but these earbuds had me itching to book a flight just for the sheer satisfaction of silencing the sound of a crying baby.

The fit is perfect, sound was amazing and the noise cancellation is top notch. Definitely happy I went to these after using AirPod pros for years. These headphones are really nice. The sound quality is unreal. Sounds like you have full over ear headphones but in a bite sized package

The sound quality is excellent - that’s the big plus that makes these worthwhile. But there are some operational glitches. Sometimes when I put them in my ears, they keep changing from quiet to aware to immersive, and it just goes on a cycle where it keeps changing and speaking the word for each new setting, making them unusable in that state. To stop it you have to put them back in the case, then put them back in your ears. The app is also fussy. I have a Samsung tablet and it doesn’t want to use the main Bose app on that, it wants me to download a separate app for Bose earbuds. So I did, and it can’t find them. The regular Bose app works fine on my Pixel 9 phone. Then there is the need to get them adjusted right to your ears, so you will probably have to try the different ear cushions. No problem there, but when I position them for the best noise cancellation with the correct ear cushions, part of my ear covers up the microphone and people I am talking to on the phone can barely hear me. So I have to put them in a compromise position in my ears where I get OK noise cancellation yet can still use the microphone. Finally, Bose needs to have a setting in the app where you can turn off the touch control on the earbuds. Anytime I need to reposition them in my ears, by touching the earbuds i often cause them to hang up a call, pause the music, or change to a different audio setting. I would rather just control these things from the device and not have to worry about the earbuds changing something every time I touch them.

Thought the ear buds will be too big for my ears. It fits just right. I shook my head side to side, back and forth and the buds didn’t fall out. I like that it can connect to multiple devices. The anc are great on filtering out background sound. I’m happy with my purchase

Best earbuds I’ve ever used. I live in New York City, so noise-cancellation is a main concern. These do better than any other earbuds I’ve ever tried, and better than most over-the-ear headphones to block out noises of loud music in the gym, airplane and traffic noises. The Bluetooth connectivity is great. My iPhone connects to these right away, and never drops the connection until I purposefully disconnect. I dinged this product two stars under “connectivity” because of flaws in the charging case (see below). The charging case is not as good as the earbuds themselves, and as far as I know, as of this writing, there are no Second-Gen cases available separately yet. Two things have happened with the cases for me on this and the First-Gen versions. (1) they stop charging one of the earbuds, or (2) charge them unevenly, so that one reaches 100% while the other reaches only 80%. I’ve tested this with the same buds in other charging cases, and concluded the problem lies with the charging cases. With the First-Gen version, one of my buds developed a kind of short or internal electrical issue that produced a constant static clacky sound. I hope this Second Gen pair does better!