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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5929 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Solo 5 TV Soundbar's sound quality, compact size, easy setup, Bluetooth connectivity, and remote control functionality. The soundbar is praised for its clear and immersive audio, making it a great choice for enhancing TV sound. The compact design allows for easy placement, while the simple setup process ensures quick and hassle-free installation. The Bluetooth feature enables convenient wireless music streaming, and the remote control offers seamless control over the soundbar and other devices. However, some customers have expressed concerns regarding the soundbar's bass performance, feeling that it lacks sufficient depth. Additionally, a small number of users have encountered compatibility issues with certain TVs or receivers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 5,929 reviews
  • Rated 3 out of 5 stars

    It sounds good but not as advertised

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the volume to work with my cable remote. The sound doesn't approximate surround sound as advertised.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Joey,
      I'm glad to hear that your like the sound of the Solo 5. To make you aware, the Solo 5 system is a one-piece soundbar that brings noticeably better sound to all your favorite TV programs. It’s engineered to help clearly reproduce everything from dialogue to details. And for even more clarity, its dialogue mode makes every word easier to hear. It was not designed to imitate a surround sound system.
      We would be more than happy to assist you with controlling the system's volume with your cable remote. To do so, we will need some additional information, therefore I would recommend that you reach out to our team using the contact details on our website.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Great sound but won't sync to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the performance of the sound bar, however, it's supposed to sync to the TV so I can just use one remote and I wasn't able to do it despite many attempts.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      It is thrilling to read about your enthusiasm for the sound performance of this system. We'd love to help yo get the universal remote programmed to control your TV and other components. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good as expected from Bose . Nothing special as any other sound bar

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loud speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the speaker is loud enough. However, I was disappointed that the coaxial cord didn’t come in the box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not bad for the money. The sound is very limited and doesn't have the highs and lows like the Sonos does.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Worst soundbar ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar online yesterday and picked it up at the store. The sound was so plain as the bass was not just enough after increasing it to the maximum. I am definitely returning this. I guess when company that makes high end products tries to make cheap ones they make them so horrible so that you can buy the expensive ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price, Low Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing for its price but it does not have any decent bass. A subwoofer add on option would have saved this product

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for taking the time to share your review of the Solo 5 TV sound system. We're happy to hear that you are enjoying the sound quality. However, we see that the bass performance has not met your expectations. We may suggest adjusting the bass level using the remote https://bose.life/2N3Bxuq. We hope this will help you enjoy the soundbar even more. Thank you for your feedback. Kind regards. Ashley - Bose Support bose

  • Rated 3 out of 5 stars

    Would not connect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return item because we could not get it to connect to anything...finally just gave up and took back to store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose Bummer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Bose speakers for the last 20 years. I have an all Bose surround sound that cranks through the entire house. I was pretty disappointed in this product. The sound quality isn’t that good and it’s not that loud when you crank it up. It was very difficult trying to find a website that has the remote control codes. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, it's Bose and every Bose product is overpriced. But the sound quality of this soundbar barely beat my Samsung TV speaker. I used it for just a little over 1 year and replaced it with a Vizo sound system. Now I wish someone could have told me not to buy Solo 5 in the first place because it sounds like garbage comparing to other soundbars / sound systems

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compact size, Sound quality

    Rated 1 out of 5 stars

    Excellent sound that comes with a fair price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Small size big sound. Makes watching movies much more enjoyable.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Why the one star? Your comments are a 5 star review for sure! Bose

  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was not loud enough as people could still speak over it very easily... on BT mode while playing music the quality sounded horrible as it's only 2- 1inch woofers and the remote is complicated ... it's a sound bar it should only have volume up and down ... source and maybe different audio settings remote has about 40 buttons and bulky ...also you can't turn the sound bar on without the remote

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Squishimonster,

      Thank you for purchasing and taking the time to review your Solo 5 TV Soundbar. I am deeply sorry to hear that you are unhappy with volume that the Soundbar outputs and would highly recommend that you ensure that the Soundbar and the TV are both set to the desired volume.

      I would also recommend that you perform a reset via turning off the product and disconnecting it from power for 1 minute before reconnecting the power cord and attempting to use the system again.

      If you are still experiencing this after you have attempted these steps then please reach to our customer support team via https://bose.life/2XnA0oS so we can assist you further with this issue.

      Kind Regards,
      Hector B - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Was expecting more for the price paid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a much better surround sound and am very disappointed with this brand which is supposed to be high quality!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Lefty16,

      Thank you for leaving your review of the Solo 5 TV Soundbar.

      The speaker is a 2.0 channel speaker system which does not feature surround sound effect implementation. It is only capable of distribution a left and right stereo audio field.

      Many thanks again for your review, and thank you for considering Bose.

      Kind regards,

      Jeff G - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Great soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about getting this soundbar but when I get home open the box try to pair there was no remote in the box., I was so disappointed I had to return it, then they told it actually says it on the box. No it didn’t where she showed it says it. Not even a computer would be able to read it. I just took her word for it guess. But I really liked it and it was the last one.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there,
      I'm glad to hear that you think the Soundbar is great!
      I'm sorry to hear that your Solo 5 did not come with a remote. The remote for this system should be in the box. I would recommend that you reach out to us so we can make this right for you.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an RV. Should have taken it back, not nearly the sound I expected from a bose

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Pipeliner,

      Thank you for providing your review of the Solo 5 TV soundbar. We are sorry to hear that it did not quite live up to your expectations. We would like the opportunity to take a closer look at your set up and see if we can be of any assistance. Please contact our Bose technical support team at your convenience. Please click here for contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Rated 1 out of 5 stars

    Not very strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bose Cinemate GS II and love it and other systems by Bose. I love Bose but this unit is very weak and would only work in a small room.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, thank you for sharing your review of the Solo 5 TV sound system. We're sorry to hear that the speaker didn't work out for you, but certainly appreciate you taking the time to try it out and share your feedback! Have a great day! Bose

  • Rated 3 out of 5 stars

    No difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a B&W cenyer chanelle but did not perfomr any better than it. At least not for what I was looking for; better dialogue.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Rich!

      Thanks for taking the time to share your experience with the Solo 5 Soundbar. I'm sorry to hear that it isn't living up to what you had hoped. If there is anything that we can do to help, never hesitate to reach out - http://bose.life/2zw8UMT. Just select your country and scroll down to where you see "contact us".
      I hope you're well and please take care,
      Shiloh - Bose Support Bose

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay not the greatest the zvox sound better and is cheaper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok bose product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't what I was expecting from Bose. The sound it is not what I ws expecting. Bose need to step up on that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround speaker sounded good when I could get it to connect but always issues with it staying connected via Bluetooth.

    No, I would not recommend this to a friend
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