Customer Ratings & Reviews
- Model:
- 732522-1110
- SKU:
- 5009300
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the Solo 5 TV Soundbar's sound quality, compact size, easy setup, Bluetooth connectivity, and remote control functionality. The soundbar is praised for its clear and immersive audio, making it a great choice for enhancing TV sound. The compact design allows for easy placement, while the simple setup process ensures quick and hassle-free installation. The Bluetooth feature enables convenient wireless music streaming, and the remote control offers seamless control over the soundbar and other devices. However, some customers have expressed concerns regarding the soundbar's bass performance, feeling that it lacks sufficient depth. Additionally, a small number of users have encountered compatibility issues with certain TVs or receivers.
This summary was generated by AI based on customer reviews.
Not very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have WIFI, so I wasn’t able to get the Sonos sound bar that I wanted or even a higher end Bose. Wouldn’t recommend this Bose Solo 5 to anyone.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey,
I am so sorry that you feel this way.
If there is anything we can do to help, please do reach out to us. Customer service can be reached via the 'Contact us' button at the bottom of our site.
Kind Regards,
Tori Mae - Bose Customer Support
Not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounded awesome at the store. Once we hooked it up at home our tv was louder than it. Very disappointed as i have othe Bose products that are loyd
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for reviewing our Solo 5 Soundbar.
We're sorry to hear that you had an issue with the volume of this, and would love it if you gave us the opportunity to make this right for you!
It's possible that, depending on your TV, that the TV is recognising the output audio source and is using an internal "Headphone" Volume slider to adjust this, and is therefore limiting the sound output of the Solo soundbar.
We would be thankful if you reached out to tech support in your region to let us work on this with you and get this up to the quality that you would recognise from in store!
We look forward to hearing from you.
So So Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed in the quality of sound. I was expecting a lot more from BOSE and for $249.00 investment. Not sure it is much better than the TV Speakers.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi BobC326,
Thank you so much for taking the time to review our products, I am so sorry that you are unhappy with your Solo 5 Soundbar. It may be worth speaking to a member of our customer care team to see if they can advise of anything that can improve the sound quality. Sometimes a different setup can make an improvement in the sound quality.
Thank you again for taking the time to review your Solo 5 Soundbar. Customer feedback is invaluable to us here at Bose.
Have a great day!
Kind Regards,
Vicky W - Bose Technical Support
Ok, but a Little Dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept hearing how great Bose Speakers were, but to be honest this speaker is very average. It is loud (eventually), but you need to wait a while. For some reason you need to press the volume up button a ton to get the speaker load enough. Maybe my Speaker is defective (or maybe not), I can't imagine Bose would want Customer pressing the Volume up button a million times to raise the volume on this thing. The sound is good but I was expecting more.
No, I would not recommend this to a friendRemote is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is terrible push the volume button 15 times before you notice a change in volume. The sound is ok, nothing like the Bose name suggests.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Nickname, Thanks for reviewing our Solo 5. It sounds like you have an issue with your remote. This is certainly not normal behaviour. I would recommend replacing the battery in your remote. If you are still experiencing issues, I would encourage you to reach out to the Team here: https://bose.life/1RwxI8E and we'd love to help! Kindest, Kerri - Bose Customer Service
Not enough sound control!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass control and NO treble control. Even with the bass adjustment, there is still a low booming sound; and the treble (high pitched voices) are screechy!
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for taking the time to write a review on your Solo 5 TV Soundbar, 1olddude. We're sorry to hear you're experiencing difficulty with the system. I would recommend moving the soundbar away from any walls or cabinets to reduce the bass further. To improve the sound of treble, I would suggest enabling "Dialogue Mode" by tapping the speech bubble icon on the remote. You will see a solid yellow light on the soundbar. If these issues persist, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day. Jesse - Bose Support
Easy setup but very poor sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was very easy as I expected from Bose. I over the sound quality was very poor. The TV speakers actually sounded much better. I return the product.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Dan,
Thanks for providing a review of the Solo 5 soundbar. We're sorry that it did not quite live up to your expectations. If you're looking for a better sounding system, please take a look at our Soundbar 500/700 and SoundTouch 300 systems.
Thanks again!
Mohsin - Bose Support
Way too quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in the total volume of this item. Not worth it at all. Had to return as it would not even give basic volume in a normal family room.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Greg. Thank you for your review of the Solo 5 TV sound system. We're sorry to hear that the audio performance did not live up to your expectations. Though we see that you have returned the system, we certainly appreciate you giving it a try. All the best, Ashley - Bose Support
Caution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the remote won’t pair with a brand new LG tv, Bose knows about this and Best Buy should
No, I would not recommend this to a friendNot worthy of the Bose name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a HUGE disappointment. We bought it to replace an analog home theatre system in a small living room. We knew that it was just two channels but incorrectly assumed that the Bose name still meant high quality. And we thought it could do the job. We were completely wrong. No nuance, no way to adjust anything. The tv speakers sounded better than the sound bar, which did nothing more than make the sound LOUDER, and “tinny.” Nothing but volume and treble.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, and thanks for reviewing our Solo 5 Soundbar!
We're sorry to hear about this, and would be happy to try and help!
If you are having poor sound quality from the connected source, we would recommend a few things.
Firstly, if there are already audio adjustments for Headphones or External Speakers on your TV, please check these to make sure this isn't trying to upscale very quiet audio!
Additionally, we would advise that you try and adjust the bass and/or make use of dialogue mode on the speaker to adjust the overall tone of the system.
Lastly, we would advise checking the cable connections, ensuring that these are seated correctly, and trying a replacement cable.
If you have tried all of this and are still having audio balance issues, please get in touch with Bose Support in you region so we can help with this!
ok at best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up thinking with it being a Bose that it would sound amazing. I ended up returning it for a different brand that sounds a lot better.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Moparmike, thank you for your review of the Solo 5 TV soundbar and we're sorry to see that you were dissatisfied on this occasion. If you have any questions about our other soundbar or home audio products, we'll be happy to advise, in order to help you make the right purchase. Best wishes, Oliver - Bose Support
The Universal Remote didnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although not great, the sound was OK. The main problem was the remote. It comes with a universal remote that wouldn't work with our TV, which is also brand new. After looking online, it appears other people had the same issue with the Bose Solo 5 Soundbar. Fortunately we were able to exchange it for a Polk soundbar that works well and has better sound.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Greg, thank you for taking the time to review our Solo 5. I'm sorry to learn that the system was not as you expected. At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs. I'm glad to hear that you have found a product that better suits your needs. Kindest, Kerri - Bose Customer Support
Damaged when purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box item. Whoever returned it had damaged the port required to hook the unit up to the television. Unless you looked closely you could not see that the door to the port had been severely damaged. There were scratches around the port where the previous purchaser had tried to free the port up. I do not blame the store for this, but the previous purchaser, who did not own up to damaging the Bose speaker unit.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is not easy. no way of adjusting bass everything had too much bass and was annoying. Used for three days before returning.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Anthony,
Really sorry that you found it difficult setting up your Solo 5 system. If you haven't already returned the system, here is the Owner's Guide which should make things easier for you - https://bose.life/2Qqa8np.
Additionally, you adjust the bass settings by following these steps - https://bose.life/2PqCzk4.
Thanks,
Charlotte - Bose Customer Support
Bad Volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Very little bass, volume don't go up loud enough for my taste when watching a movie. It may be just good enough for a kids room, as there first surround sound system.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Hello AppleGuy,
We're sorry to read your review. Your comments are not typical of the ones we hear about this product and we'd like to help. If you have a cable/satellite box connected to your TV, please make sure the volume level on the box is maximized so you're providing a full signal to the speaker. If after doing so the issue persists, please contact technical support at 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM EST.
Bose stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase on March 2018 on December Christmas time trying to listen to Christmas music, no sound. I was the only on using it, time to time .
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Grace. Thank you for your review of the Solo 5 TV sound system. We're sorry to hear that you are having some difficulty with your system. For the best assistance, we encourage you to please reach out to our Bose technical support team in your region - https://bose.life/2JpX9Pz. We look forward to hearing from you. Ashley - Bose Support
Bose-solo TV soundbar-Black
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really do not like it for the fact it messed up our TV and volume. Just sitting here collecting dust.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I had read reviews online before I bought, I figured i’d Give it a try. The reviews were right. Even at the highest volume, the sound output was way too low. I have tiny cheap Bluetooth speakers that are way better. Surprised since this was a Bose.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so I could use it to make the sound extend in the room. It did not work all that great I returned it.
No, I would not recommend this to a friendIt is small, and that's the good part.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar fits on a 2' wide shelf. That's why I selected it. It is about as high quality as the average speakers in an average TV.
No, I would not recommend this to a friend
