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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5929 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Solo 5 TV Soundbar's sound quality, compact size, easy setup, Bluetooth connectivity, and remote control functionality. The soundbar is praised for its clear and immersive audio, making it a great choice for enhancing TV sound. The compact design allows for easy placement, while the simple setup process ensures quick and hassle-free installation. The Bluetooth feature enables convenient wireless music streaming, and the remote control offers seamless control over the soundbar and other devices. However, some customers have expressed concerns regarding the soundbar's bass performance, feeling that it lacks sufficient depth. Additionally, a small number of users have encountered compatibility issues with certain TVs or receivers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 5,929 reviews
  • Rated 1 out of 5 stars

    bose soundbar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very dissapointed -Sound went out very soon after we purchased or very low sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not giving good output , sound isn't crisper like how you get in basic bose speaker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad overall experience. Ugly remote and sound quality was not up to par. Definitely not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Jbautista,

      Thank you for purchasing and reviewing our Solo 5 TV Soundbar. I am sorry to hear that you aren't enjoying the experience and quality of the Soundbar and would highly recommend that you attempt to use the Solo 5 on other sources to see if the quality improves as well as resetting the Soundbar via:

      Turn the product off
      Unplug the power cord from the power outlet. Wait 1 minute
      Reconnect the power cord
      Retest the system

      If you still aren't happy with the systems performance after these steps then please do reach out to us via the contact us page on our website so we can look into this further for you.

      Kind Regards,
      Hector B - Bose Customer Support bose

  • Rated 1 out of 5 stars

    TV sounded better without this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sounded better without this. Could not have been a bigger disappointment. Promptly returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, more sound out of tv than speaker. No cable came with product. Optic set up worse ever returned item boo Bose terrible!

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for writing your review. We share some concerns with you as all of our Solo systems should come with all of the necessary cables in the box. We'd like to learn more and encourage you to contact us directly when you are home with the system. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 1 out of 5 stars

    Sound very low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not recommend this product I was very disappointed when I heard the sound. Not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wasn't with the sound bar. He ended up buying a different sound bar. A LG sound bar he is very happy with

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product - volume does not get to high. Thumbs down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't attach it to my Plasma TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to hook it up to a TV that only accepts old speaker wire attachments.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi! Thank you for very much for your review. I am sorry to hear of the issues you have experienced with the setup of your Solo 5 TV Soundbar. Although It is not recommended, there are possibilities to use converters when you come across compatibility conflicts such as this. However, I do recommend that to get in contact with our technical support team for you region. They will happily guide you through the troubleshooting required. bose

  • Rated 1 out of 5 stars

    Sounds terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and use. However the sound is very bad. No better than my 60" smart TV's speakers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a defective item, raised request for refund or replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed is this item. It doesn’t have much sound and quality is just ok.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, there.

      Thank you for taking the time to write a review on your Solo 5 TV Soundbar. We're sorry to hear that the sound quality didn't meet your expectations. We would recommend ensuring that your TV's built-in speakers are disabled, as this will dramatically improve audio quality.

      Please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!

      Jesse - Bose Support Bose

  • Rated 1 out of 5 stars

    NOT AS GOOD AS ADVERTISED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BESTBUY IS AWESOME BUT THIS BOSE SERIES SUCKS IN VOLUME OUTPUT. PRICED WAAAAAAAAAAAAAAY TO HIGH.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this speaker. It still felt like the volume was low. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi MNdy,

      Thanks for providing your experience of the Solo 5 soundbar. We are sorry to hear that it did not quite work out for your needs. If you're interested in something more loud, and deeper sounding, please feel free to check out the Soundbar 500/700. More information can be found here: https://bose.life/2PfhHy5

      Thanks again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Solo 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and simple to use. Great sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up not easy to work with and doesn't work with curtain tvs

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Ontheroad, thank you for taking the time to review our product. I'm sorry to hear that you are having issues with the set up. As long as you have an optical, Auxiliary or Coaxial connection on the back of the TV this should work for you. If you are experiencing issues in the set up please reach out to our Technical Support Team where one of our agents will be happy to assist you! Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist bose

  • Rated 1 out of 5 stars

    Older technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed features, hard to connect and mediocre sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for leaving a review of the Bose Solo 5 TV Soundbar, we are sorry to hear that you are disappointed with the system.

      In regards to setting up the system there is a great guide here: https://bose.life/2OOMNaE that explains the set up process in detail. If you are still having issues after that, we would suggest reaching out to your local support team here: https://bose.life/2f4nJid, by clicking on your region and clicking 'Contact Us' in the footer.

      Kind Regards,
      Bose Customer Service bose

  • Rated 1 out of 5 stars

    Didn’t like it for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prize is good but it still need the bass box and didn’t want it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar wasn't all that what it's pretrayed to be returned it and bought something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good enough for anyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it wasn't what it said to be not good at all

    No, I would not recommend this to a friend
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