Customer Ratings & Reviews
- Model:
- 732522-1110
- SKU:
- 5009300
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the Solo 5 TV Soundbar's sound quality, compact size, easy setup, Bluetooth connectivity, and remote control functionality. The soundbar is praised for its clear and immersive audio, making it a great choice for enhancing TV sound. The compact design allows for easy placement, while the simple setup process ensures quick and hassle-free installation. The Bluetooth feature enables convenient wireless music streaming, and the remote control offers seamless control over the soundbar and other devices. However, some customers have expressed concerns regarding the soundbar's bass performance, feeling that it lacks sufficient depth. Additionally, a small number of users have encountered compatibility issues with certain TVs or receivers.
This summary was generated by AI based on customer reviews.
Poor quality - stopped working in a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed and loved this soundbar since I bought it. Unfortunately though, right at the mark of using it for a year it suddenly stopped working. I reached out to Bose and because it was right out of their 1 year warranty they will not honor any repairs. When you pay a premium for a premium quality company you don't expect it to stop working after a year - so my recommendation: Save the money, buy something cheaper..
No, I would not recommend this to a friendNot what I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a big difference from tv speaks but not much of a difference 199.99 is too much for these.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
I am sorry to hear that you found the Soundbar did not perform as expected, in this instance, I would recommend resetting the soundbar.
Reset your product by following these steps:
• Turn the product off
• Unplug the power cord from the power outlet. Wait 1 minute
• Reconnect the power cord
• Retest the system
Thank you for taking the time to review the Solo 5 Soundbar, we really appreciate your feedback.
Should you still be experiencing any difficulty, then please call the customer care team.
Kindest regards,
Zoe - Bose Customer Support
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this sound bar. We bought this unit to use in our motorhome. The tv in the motorhome is not loud enough when the air-conditioning is running so we bought this sound bar. We chose this model because of past experience with Bose and its compact size. But it is no louder than the tv. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Hello Johnny, Thank you for choosing the Bose SOLO 5 system. We're sorry to read of your disappointment. It sounds like perhaps you have an incorrect setting. Please contact technical support at [email protected] or call 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM EST.
Paying for the name..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar strictly for music via Bluetooth. The sound is muffled and it is not loud at all. It sounds more like a boom box, I paid $250 for it and immediately returned it in exchange for a $200 Sony sound bar 2.0 with a sub woofer included, the Sony sound bar was well worth my money.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! Thank you for very much for your review. I am sorry to hear of the issues you have experienced with your Solo TV system. We aim to provide the best for our customers and help them wherever we can. If you get in touch with our technical support team, they will be more than happy to resolve any outstanding queries or issues you currently have with this product.
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a late model Sony flat screen and the "universal" remote that comes with the package will not completely link up with the TV or the Cox high speed cable box.. If Bose can't make a remote that will hook up with a Sony or a major cable company, it's garbage. Now I have to pack the thing up and take it back.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for purchasing the Solo 5 system. We'd be happy to help program your universal remote to control your Sony TV. Our technical experts are here from Mon. – Fri., 9 AM – 9 PM EST. You can reach us at 1-800-379-2073.
Shop around before purchasing anything!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased the Solo 5 soundbar, I didn’t realize at the time that I bought the wrong one. I had to return it and I purchased the Soundbar 500 and I love it!¡!
I would recommend this to a friendPoor product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ask to try it at the store but strangely it was not connected even though I could see it all set up... Went home and surprise!!! My T.V. sounds better than this piece of trash
No, I would not recommend this to a friendNot a reliable sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 3 years. Sound was average. Continually had to unplug to reset system. Buyer beware. There has to be a sound system that is better and that will last longer.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Based on the age of your system, we believe that you have the original version of the Solo system. If you have to continually reset the system by unplugging it for five minutes or longer, we'd recommend running a software update. Here is a link to do so: http://bose.life/1ewYafk You can reach us at 1-800-379-2073 if you require further assistance. We are open from Mon. – Fri., 9 AM – 9 PM EST.
stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no manual controls, in case the remote won't work. It just stopped working one day. Not a good product
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Rene,
I am so sorry to hear that this has happened. We would love to get some more details about this and hopefully get this issue resolved for you.
Please give us a call as we would love to help. You can do this by clicking this link here: http://bose.life/globalsupport, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.
Kind Regards,
Tori Mae - Bose Customer Support
