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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5277 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SoundSport® Wired In-Ear Headphones (iOS), frequently praising the sound quality, comfortable fit, and comfortable feel. Many also appreciate the headphones' ability to stay in place during workouts. While some customers would prefer a longer cord and more color options, the positive feedback on sound and comfort is overwhelmingly prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,277 reviews
  • Rated 3 out of 5 stars

    Ok headphones. I think they are over priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased the warranty. These headphones are not a good as I had expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hurt ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these before vacation and they hurt my ears the whole time I was on the plane

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. We'd love to help with ensuring that you experience comfort that is consistent with the feedback we receive from the majority of our customers. In addition to trying all three sizes, we'd like to show you a video that'll help with getting a proper fit (the model in the video is different but the principle is the same):

      http://bit.ly/1VyrefZ

      We are here to help. You can reach us at 1-800-819-7032. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 3 out of 5 stars

    good sound, ok fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones have decent sound to them. Fit is ok, but could just be me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. I bought insurance because last ones stopped working after 1 year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the name but i must say they did not live up to it

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Jonathan,

      Thank you for sharing your experience of the SoundSport In-Ear headphones. We are sorry that they did not live up to your expectations. We appreciate the feedback and are always looking for ways to improve our products. Just to let you know, we are always around to help! Feel free to contact our Bose technical support team if you have any questions or need some troubleshooting tips. Contact information can be found located on the Bose website.

      Thank you again, and have a great day.


      Mohsin - Bose Support Bose

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that it hurt my ears pretty bad so I returned them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch for the connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my iPhone but I was unable to connect to my iphone10

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello ChessiePK, thanks for your review! The SoundSport in-ear headphones - Apple devices comes with a standard 3.5 mm audio connector. The newest generation of iPhones have done away with the headphone jack in favor of a universal Lightning connector. Using the 3.5 mm to Lightning adapter included with your iPhone should get you connected in no time! If you have any other questions our support team is happy to help https://bose.life/1RwxI8E. Regards, Greg - Bose Support Bose

  • Rated 3 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good headphone for iPod...sound quality could be better for a bose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but let sound in from around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but let sound in from surround. Pouch perfect

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Anna, thank you for taking the time to review our SoundSport In-Ear headphones!
      I'm glad to hear that you enjoy the sound quality, and sorry to hear that you're experiencing a lot of external sound. While these headphones are not designed to be noise-masking or noise-cancelling, I would suggest that you try using a different size of ear-tip when possible. An ideal ear-tip size would fit properly in the ear, and rotating the tip so the tip is lodged under the ridge of the ear. This will create a stronger seal, blocking out more external sound! Please give this a try when you can.
      Liam W - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not so durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to need to take them back. They wont hold a charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    EXCELLENT HEAD PHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HEAD PHONES FOR A TEENAGER. MY DAUGHTER LOVES THEM!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black Friday bust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ear phones hoping I would get some quality sound for it being Bose. I was totally wrong. I got these for $49 on Black Friday and original price is $99. Even if I paid the original price, the in-ear wired head phones should have a little punch in sound for it being Bose. I guess I was just paying for the name. I returned them and I will not wast my time on Bose again.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Nattyboh1210,

      Thanks for taking the time to provide a review of the SoundSport in-ear headphones. We are sorry to hear that it did not quite live up to your expectations. We see that you have decided to return them but if we can be of any assistance to you in the future, please do not hesitate to reach out to us.

      Thank you again,

      Mohsin - Bose Support bose

  • Rated 3 out of 5 stars

    Good sound but not great for Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I have experienced with other Bose products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the price on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok, not great. Sale price for color drive purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for them they are uncomfortable. They hurt my ears

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Mandizee,

      Thank you for the review of your SoundSport In-Ear headphones. These sport-inspired headphones feature proprietary StayHear tips that conform to your ear’s shape, so they stay comfortably in place all day long. However, we're sorry to hear about the experience you had and want to look into this further. Please feel free to contact our Support Line directly at 1800-279-3079. We're open Mon-Fri, 9 AM to 8 PM EST.

      We are looking forward to hearing from you! Bose

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay the headset works as designed however the core seems to tangle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Too Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a "Bose" these are nit the best. hard to keep in ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Average sound, poor quality, bust in 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Bose and have a series of speakers and docking stations and headphones. Tried these out, despite some mixed reviews. 2 months and the mic is erratic and now more frequent disturbance (snow sound) when the wire moves during a workout. Unable to use it. I’m traveling out of the country but will be turning these back for a replacement/refund. Just poor quality. I have a Panasonic pair that costs $ 15 and lasts about a year vs this $70 headset that runs 2 months. Terrible!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, Sach,

      Thank you for providing your review of the SoundSport In-Ear headphones, and we appreciate that you have been a long time fan of our Bose products! Sorry to hear about the experience you had, especially so soon. Please follow back up with us and your share your experience if you have chosen to replace them. If you any questions or concerns, you can also contact your local Bose technical support team. Contact information can be found located on the Bose website.

      Very best regards,

      Mohsin - Bose Support Bose

  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have this product only a few weeks. So far so good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular earphones nothing special. Ok for the price.

    I would recommend this to a friend
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