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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17426 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 17,425 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full quality sound. Not very secure on my ears. A little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wowowowow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are sleek and cool. They work great and are powerful with full sounds!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my son and after a month I bought a set for myself I definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Use them all the time I only wish that they lasted longer before having to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace an older wired set of Bose headphones and couldn’t be happier !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. I love these headphones. I would recommend these. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Puts you in the sound while listening to music or TV.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones, the knot issue I had with them is the bulky style

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Your music is clear, easy to setup to your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the base and treble are 5 star. Clarity 4. How it fits in your ear 3.7. Honest review.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can leave my phone in locker room and go in sauna with headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality in music, videos and even in phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for daily workouts and runs great product will buy again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up Bluetooth headphones. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good when they stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones sound great...BUT....the bluetooth connection rarely ever stays connected..its pretty annoying to have to go back into the phone to hit play...and then it says my headphones are reconnected. Bose f-ed up here...not sure why they suck in terms of staying connected. Its hard to recommend something that doesn't meet all your expectations.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Zach!

      Thank you for providing your review of the SoundSport wireless headphones. Glad to hear you enjoyed the sound quality! However, we see that you had a few issues with the Bluetooth connection. We can understand how annoying that can be and we definitely want to help!
      Here are a few troubleshooting tips to try:

      Let's try resetting your headset, and then clear the Bluetooth paired device list on your headphones. Then, try re-pairing with your device.

      To reset your headset:
      1. Turn the headset off and wait for 30 seconds.
      2. Plug the headset into a USB power supply via USB cord and wait 5 seconds. (Power supply needs to be plugged into the wall with power on).
      3. Unplug USB cord from headset and wait 1 minute.
      4.Turn on the headset and test if the headset works properly.

      To clear the Bluetooth pairing list:
      1. Power off the headphones
      2. Press and hold the Power/Bluetooth button for 10 seconds, until you hear “Bluetoothdevice list cleared.”

      If this does not improve, please contact our Bose technical support team for further assistance. Contact information can be found located on the Bose website.

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this soundsport, i would definitely recommend this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones i ever had. Till date i use them and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for running, easy to pair with my iPhone and very confortable while I'm running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Didn't last 90 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Bose Soundsport in June 2018. At first I thought they were the best thing since slice bread. The sound quality was good and the bass was even better. Fast forward to Oct 2018 - I took a two hour bike ride and my Bose's were fully charged. After the ride they died and I was suspicious as to why. I went home and charged them again. The next day they worked for like 20 mins and cutoff again. Now they will not even turn on. I charge them and the green indicate is on notifying they are fully charge, but nothing happens when you push the power button. I am taking them back to BestBuy now, especially since I noticed I purchased the warranty for them. They cost way too much for a 2 hour bike ride to destroy them. I will stick to my Beats for now on!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi StrickD. Thanks for sharing your experience with the SoundSport Wireless headphones. We are sorry that you had these issues with the battery. If you ever need assistance with a Bose product in the future, we would recommend reaching out to your local support team. Here is a link you can use https://bose.life/2qwENj4, Click on your country, scroll down until you see "Contact Us." Regards, Tony G - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Such great quality sound and they are perfect for going to the gym.

    I would recommend this to a friend
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