Customer Ratings & Reviews
- Model:
- 100943
- SKU:
- 6430635
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Max Trainer M9 for its effectiveness in providing extreme workouts and its space-saving design. Many users appreciate how easy it is to assemble and use, allowing for convenient home workouts. While some have concerns about the software, the overall sentiment is positive, with customers praising the machine's ability to deliver intense and efficient workouts.
This summary was generated by AI based on customer reviews.
M9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as advertised , it fit the bill for me , high cardio impact and easy on the hips and knees.
I would recommend this to a friendPerfect Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remarkable Best Buy service-best product-positive on all accounts. Use the trainer every day.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .That's wonderful to hear! Thanks for taking the time to share such positive feedback with us.
- Bowflex Team
Elyptical excellence
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is great it gives you weightloss results quickly.
I would recommend this to a friend- Pros mentioned:Assembly, Ease of use, Workout
Decent machine, limited options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start with the good. -Easy to assemble -Decent price -Gives a good workout as promised The bad -Awkward position when trying to get intense and grab upper grips -Different squeaks and clanks that seem to be common after you start looking it up. Luckily they are easy fixes. -Andoid screen but only works with apple fit app for some reason -Can't connect to other devices with bluetooth. Even other Android powered ones. -Can't link any type of other streaming or video apps like many other workout machines. -Music selection in app isnt great or wide which would be easier to deal with if you could connect via bluetooth with another device but you cant.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your M9.
We would be happy to help!
Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks!
- Pros mentioned:WorkoutCons mentioned:Resistance, Software
Nice machine bad tech execution get the M6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The big sell for this model seems to be the adaptive workouts provided by the JRNY app. Note: Since the mobile app doesn't sync with this model all workouts must be done through the attached display. More on this below The pros: The adaptive workout prompted workouts are fun and challenging First the bad: * You still have to manually adjust the resistance during adaptive workouts. The pretty red dial is just for aesthetics * if you use Apple Health you must have the mobile app open and logged in on your mobile device to sync with Health. * The JRNY mobile app overwrites its Workout history, only one workout will ever show up in Health. Thankfully, it does save exercise minutes and move calories. * You can't track a mixed cardio workout using JRNY. If you start a manual workout on JRNY and then switch to any other workout app in between, JRNY stops counting exercise minutes when the other app saves its info. All in all the workouts you get from Bowflex are great, the app tech is just meh. IMO the less fancy model is a better buy as workouts aren't tied to the buggy app you get more flexibility
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there - We're happy to hear that you are enjoying your workouts on your Max Trainer M9! It sounds like you may be having some trouble with the resistance dial and app support. Please don't hesitate to reach out to our Customer Care team so that we can help you with troubleshooting. Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7am to 4pm PST. - Bowflex Team
BowflexStepper
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not know that it needs subscription to use the machine fully…
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi Gray,
The Max Trainer M9 requires WIFI, we do offer a JRNY subscription to use which has features you may use to help with your fitness goals. We wish you the very best on your fitness journey! - Bowflex Team
- Cons mentioned:Software
Good exercise equipment… Terrible software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mine a year ago and am delighted with the workout and apparent durability, but the software is a nuisance. It requires Internet to operate and the software is intrusive. I want to exercise when I climb on but end up wasting time with the endless screen touches necessary to get started. The software has an amateurish feel and is unresponsive and buggy. I would only recommend purchase if they’ve substantially improve the software. Which begs the question… Why is software an issue with exercise equipment?
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate your willingness to share your experience with us. Your feedback helps us to improve and make sure we are providing the best service and products possible. Thank you! - Bowflex Team
Bad warranty and customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good until breaks down within 6 months have to wait 6-8 weeks for a technician to get it fixed. Warranty is a joke
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there - We're so sorry to hear about the trouble with your Max Trainer M9. Please reach out to our Customer Care team so that we can take a look into your order, and get you back up and running as soon as possible. Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7AM to 4PM PST. - Bowflex Team
